Absolutely amazing value for money . The monoi de Tahiti is just absolutely delightful and PURE . Look at all the ingredients in something you'll get off the high street and tell me that stuffs as g... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The ordering and delivery was quick and efficient, the oil is nice. However, I do think£38 for the product is extortionate (all up including postage). It’s good to have piece of mind that it’s not... Se mere
Naturally Balmy is the Best of the Best! Their oils and other products are top quality and the customer service is incredible as well. I am in the USA and while the new tariffs make it a bit more d... Se mere
Naturally Balmy have a great selection of ingredients for skincare making. Many base products have clean, simple ingredients, perfect for making products with reduced toxins. Their essential oils are... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Naturally Balmy is an established UK cosmetic manufacturer with over 18 years of experience in cosmetic product development, manufacturing and regulatory compliance. We help businesses of all sizes – from ambitious start-ups to established retailers and global brands – bring high-quality skincare, haircare and personal care products to market. Whether you're looking for white label products, bespoke formulations or contract manufacturing, our experienced team is here to support you every step of the way. We offer formulation, product development, manufacturing, filling, cosmetic compliance, CPSRs, PIFs, stability testing and challenge testing, providing a complete end-to-end solution under one roof. We believe launching a cosmetic brand shouldn't require huge minimum order quantities. That's why we offer flexible, low MOQs across many of our white label and manufacturing services, making it easier for start-ups and growing brands to launch with confidence while still supporting larger production runs for established businesses. We also supply high-quality cosmetic ingredients, packaging and formulation bases, giving our customers the flexibility to create products that reflect their brand vision. Our focus is on quality, innovation, transparency and exceptional customer service, and we're proud to build long-term partnerships with businesses across the UK and around the world. Whether you're creating your very first product or expanding an existing range, Naturally Balmy is here to make the journey as straightforward as possible. Our knowledgeable team combines technical expertise with friendly, honest advice to help bring your ideas to life safely, efficiently and to the highest standards.
Kontaktoplysninger
Unit 17 Riverside Business Park , BH21 1QU , Wimborne, Storbritannien
- 01202 567046
- sales@naturallybalmy.co.uk
- naturallybalmy.co.uk
4,2
God
49 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Horrid Experience
I recently ordered their Lip Gloss base and It came extremely runny. A lip oil rather than a lip gloss. I emailed my concerns and they told me to send over a video of its consistency. However, once I did they completely ignored its runniness in the video and said since their sample at the warehouse is fine they could not do anything about it. This is incredibly frustrating for a small business that cannot afford to make financial losses. They refuse to address the issue that my lip gloss base arrived not as the 'thick liquid/semi-solid'.
Genuinely, this has turned me away from reordering although I admired their products natural elements their quality standards are not in check as well as their customer service
In case you see this review and wish to make things right, my order number is #36243
25. maj 2024
Uopfordret anmeldelse
Besvarelse fra Naturally Balmy
Thank you for your review.
Unfortunately, we cannot accept returns on cosmetics that have been opened, we apply a tamper seal to ensure quality control, and as explained, for hygiene reasons this cannot be a policy that we bend on.
This is the main reason we strongly advise all customers to try a sample in the first instance, before committing to buying larger sizes or bulk.
We recognised your disappointment in the fact that the product didn’t meet your specification, and as it’s a base that you ordered, to which ingredients are usually added, we offered a thickening product for free, and we offered an alternative lip gloss sample free of charge too.
If you were to make another order, we would have applied some balmy discount points to that also as a gesture of goodwill.
I can see that you have accepted the free products we have offered you, and I very much hope they form a solution to the problem.
We can assure you that it is not a lip oil, so this thickener is compatible with the base you purchased.
We also urge customers with very particular specifications to use our formulating service, where we collaborate on your end vision for the product, and ensure we meet your brief.
We cannot amend our policy on an individual basis, as like you, we are a small business, and we too will make losses. We keep our prices low, so that we are super competitive, and we try hard to guide our customers in the right direction.
Thank you for recognising the natural ingredients differentiator that our business offers, we genuinely hope that you will reconsider using us again in the future, and we are here, happy to support and recommend as always.
Excellent customer care service &…
Excellent customer care service & wonderful quality products.
1. april 2024
Uopfordret anmeldelse
Excellent Service
A great company to buy from, not only quality products but top-notch customer service too. They even spotted an error in my most recent order and messaged me to check before sending.
29. november 2022
Uopfordret anmeldelse
Very professional service
Very professional service. Fast and polite. I ordered a couple of wholesale items and their safety assessments. The products are beautiful. Thank u!
1. august 2022
Uopfordret anmeldelse
Excellent company…
I have just had 5 soaps tested with this company and they were absolutely amazing. They have lots of different packages, and their prices are great. They answered all of my questions really quickly and were very easy and nice to talk to. I will definitely be using them again .
21. januar 2022
Uopfordret anmeldelse
Wonderful Website and Company!
Wonderful Website and Company!! After a terrible experience with the Soap-Makers Store I appreciate this website a lot more, no hidden costs or surprise VAT the products are amazing, customer service is lovely and always keep a line of communication open. Can't wait for my next purchase, you can find everything you need for homemade cosmetics!!
14. september 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.