Native Teams Anmeldelser 

I’ve been using Native’s services for about a year and a half. At first, I wasn’t very impressed — they missed a scheduled meeting, and they didn’t register me as an employee on the date we had agreed, which was very important to me. The process of receiving the physical card is somewhat complicated, and it took quite a long time to arrive at my home address. I’m not sure if this delay is due to international laws or policies, but perhaps there are ways to make the process easier.

What really stood out to me, however, was the support I received from Dragi and Julijana. They have been consistently helpful, always answering my questions patiently, no matter how simple they might be. Their professionalism and kindness made a big difference, and I want to take this opportunity to sincerely thank them both.

The platform itself is great and easy to use. Creating invoices is straightforward, and receiving payments is impressively fast — that’s a feature I truly appreciate. After using the platform for a few months, I found that everything became easier to navigate, and I quickly learned how the system functions. Overall, it’s very user-friendly.

The main issue for me is that topping up the card takes three business days, which feels quite long compared to similar providers. I had expected immediate top-ups. On two or three occasions, the system experienced delays where funds took more than three days to appear on the card, which I find unacceptable. In such cases, I believe Native should proactively notify users by message or call, rather than leaving customers to chase updates themselves.

Another area for improvement would be offering customer support outside of business hours or on weekends. This would make the service even more reliable and convenient.

Overall, I see a lot of potential in Native Teams. While there are still areas to improve, it’s fantastic to have access to these services in Macedonia, where no other companies currently provide such solutions.

Juliana is always helpful and consistently on point when addressing any concerns regarding my account. Even when I was taking my first steps into the banking world, she supported me through every challenge. Honestly, if it weren’t for her, I wouldn’t be a client today — I’ve been with the bank for over a year because of her.

Great company and great service! They have stellar support, especially Dragan and Natalija who were very helfull.

The service makes your life easier, they handle employment, payments, and all the paperwork for me. It saves so much time and effort.

I’ve had a very positive experience using Native Teams. Everything on the platform works smoothly, and I never ran into any issues during my time with them.

The support team is especially great — always responsive, helpful, and professional whenever I had a question. The overall process was clear and well-organized, which made managing my freelance work much easier.

I’m only leaving due to a change in my personal situation, but if things change in the future, I would happily work with Native Teams again.

Highly recommended for freelancers looking for a reliable and well-supported solution.

I have been using Native Teams for several months now and I am extremely pleased with their services. I use their employment service and everything from the onboarding to regular processes work great. Plus, they have an exceptional customer support that is fast to respond and assist. My overall experience with them has been great.

Très bonne expérience avec Native Teams.
La plateforme est claire, facile à prendre en main et surtout très utile pour la gestion administrative et contractuelle à l’international. L’onboarding s’est bien passé et les équipes sont réactives et disponibles en cas de questions.

Petit plus pour le support client, toujours professionnel et efficace.
Il reste encore quelques points à optimiser côté fluidité de certains process, mais globalement le service est fiable et apporte une vraie valeur ajoutée.

Je recommande Native Teams pour les entreprises qui travaillent avec des talents internationaux.

I have been using Native Teams for over a year now and I am extremely satisfied with their services. The platform is reliable, easy to use, and has been a great support for my work.

I would especially like to commend the support team, Dragi and Julijana, who are always available, responsive, and truly helpful.

Overall, a big thank you to the entire Native Teams team for the great cooperation and continuous support. I hope we will continue our successful cooperation in the future. Highly recommended.

Horrible and like many say very unprofessional company.,,

I have been with them for a few months and the number of mistakes made is just unbelievable!! From billing wrong company, making mistakes on salaries, disrespectful treatment, late payments to employees, random change of payment dates without prior approval, random change of process without prior DISCUSSION or APPROVAL. Never sent the MSA for our other company as we wanted to transfer, never sent receipt as asked… some people say pathetic, I will say that too as even though the CEO tried initially, his ego took over and stopped even replying to my emails as his client.

Run away from this company! It’s extremely unprofessional with such sensitive matter like HR, in my view governments should not allow some random people run these companies as people’s livelihood depend on them!

What a joke !

You should focus on employees. What you offer according to your service needs to be handled with rigour. While leaving the company, in my leaving letter that was sent from the Native Teams, it was written that 'we are happy to leave you'.It can be a small mistake, but I have totally lost my respect for that company. Additionally, the reason for my leaving was about not concluded support ticket, which was so crucial that the employer got sick of these long processes because of the NT services. Also, I couldn't get paid at the exact time for 3 months. My actual employer was paying the exact time but they were late in transferring each time.

Pathetic and unprofessional service.

Despite already holding the deposit amount, the Natives team is still demanding one month’s salary. On top of that, they have not paid my employee’s salary, which is completely unacceptable.
There is no proper support or accountability from their team.

I would not recommend their services to anyone.

Please be cautious before engaging with the Natives team. Even after taking the deposit, they continued to demand one month’s salary and failed to pay my employee on time. Their finance team always make mistake on monthly invoices.

We don’t really know who we’re talking to when communicating by email. The email was sent from one address, but the signature reflects a different name.

Support is unresponsive, and issues are not resolved. Overall, a very frustrating and unprofessional experience.

Support and interface sucks. Waited more than an hour for an agent to help me do something as simple as tell me how to edit/resubmit an absence - something that I should be able to do on my own just by navigating the calendar.

I hate that payslips don't contain basic info (like other companies have) such as your TAX number. OH and you can't schedule sick days without doctors notes, and schedule leave days that have passed. All in all, I would turn down jobs who use this system just so I don't have to deal with Native Teams.

I was employed via Native Teams between April and October 2025, under the EOR scheme for the company I work for.

To start, their standard employment contract is quite restrictive in places that I found unusual for a UK employer. For instance, there is no provision for company sick pay, and pension contributions were capped. Changes required an addendum, which I understand, but it felt like they were not set up to handle higher-earning professionals. Is everyone having addenda? Do they not notice these details until it's a problem, or are they happy to be ripped off for thousands of pounds?

I was put on the wrong tax code and underpaid tax, even though I started in the new tax year.

My salary payments came in at the end of the month - my contract stated the 10th, but I was okay with this, provided it was consistent. However, I was paid late in August, not receiving payment until Sept. I didn't receive any notification that this was happening from NT - the company I worked for informed me on the last day of the month that they had a delay on their side, which resulted in NT delaying my salary. I understand it's a business, and the EOR has to receive my salary, but they should have some duty of care for the people employed by them. Fortunately, I moved my savings to cover expenses on the 1st of Sept.
After that, I was stressed each month about payments.

My biggest grievence though, is the shambles they've made of my pension contributions. I received a welcome email from the pension provider and saw pay slip deductions. I didn't log into the account until July and saw there were no payments for May and June. I also had back-and-forth conversations to work out the cap in the contract, and get an addendum from Aug to remove the cap and have it based on the agreed %. Queue Aug and Sept contributions are being made at the old rate, but the correct deductions are coming out of my pay slip. I've had several frustrating months since September, sorting this out and having to constantly chase Native Teams. In October, the company I work for, having heard the issues and frustrations I've raised, decided to change EOR providers. At the time of writing on Dec 31, I am still awaiting my final pension contributions for October.

They are literally set up to pay people's salaries and pensions. My experience shouldn't have been so problematic.

We’ve been using Native Teams for payroll for 2 employees, and for the past months there has been a clear pattern of recurring payroll problems every cycle.

Each month requires repeated follow-ups due to last-minute issues such as invoice confusion, debit/payment failures, delayed confirmations, and lack of proactive communication. These are not one-off incidents; the same issues keep repeating despite being raised multiple times.

Payroll is time-critical. Having to chase and implement manual workarounds just to pay employees on time is not acceptable. The lack of process stability and ownership makes this service unreliable.

We hope Native Teams addresses these issues, but based on our experience so far, the reliability has been poor.

We used Native Teams to process payments to our contractors and were told that wallet transfers are instant and that payment processing takes around three business days.

In reality, a USD-to-USD contractor payment was initiated, then reversed and lost of funds as they transferred to USD-to-PHP. As a result, our contractors were not paid on time and caused a disruption of services making our contractors leave and angry. This caused unnecessary stress and impacted trust with our contractors.

What was most disappointing was the lack of proactive communication and clarity around why the reversal happened and how long the reprocessing would actually take.

The platform may work in less time-sensitive scenarios, but if timely contractor payments are critical to your business, I recommend getting very clear, written confirmation of processing timelines, reversal risk, and escalation procedures before relying on this service.

Happy to report that everything has been smooth sailing so far with Native Teams. Mary, in particular, made the entire onboarding process incredibly easy, even with the delays and complications on my end.

My first payment arrived exactly on time, and everything is functioning just as expected.

Big thanks to everyone at Native Teams who helped make this a seamless experience!

Native Teams is what every remote business needs - an efficient, reliable and effective platform that simplifies processes such as invoicing and payments. Warm recommendations!

Native Teams is an amazing tool that has made our life so much easier. With Native Teams we are able to focus on what truly matters in our business. It has helped us with core HR; compliance; outsourcing; client dealings and taxes payments. It is an unbelievable tool that makes facilitates our day-to-day and it allows us to work efficiently and effectively.

Good price. Good, friendly service and always fast reply from the customer sercive. Uncompilcated flexible contracts. Reliable payment before month's end.

Nothing negative to say in my experience.

I have been using their payroll services for 1 year now. There have been no particular issues with their service. I find their card convenient and easy to use. It really suits my needs as a freelancer and they are doing a great job overall!

As I work with international clients, the NT platform proved to be the best solution for me to receive payments from all over the world. I have a clean overview of everything in one place.