Good communication. Windscreen replaced and they checked that all the safety features on my car worked with the new windscreen.
Virksomheden har svaret
Lokation
Skift lokation94 Tanners Drive, Blakelands, MK14 5BP Milton Keynes, Buckinghamshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had a bit of a hiccup on the first day as the fitter didn’t turn up and didn’t phone or text to say he wouldn’t be coming however he did arrive two days later and I was first job on his list.The fitte... Se mere
Virksomheden har svaret
Fast service, great communication, friendly staff. Had to replace windscreen and had to use National Windscreens. Easy to book a date and time. Plenty of choices and they’ll replace at any location -... Se mere
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Windscreen replacement Impressively quick, helpful and efficient. Staff at the garage in Milton Keynes repaired the windscreen in a very short spell of time and kept me well informed throughout. Mo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om National Windscreens - Milton Keynes
Skrevet af virksomheden
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Kontaktoplysninger
94 Tanners Drive, Blakelands, MK14 5BP, Milton Keynes, Buckinghamshire, Storbritannien
- 01908-465-143
4,3
Fremragende
638 anmeldelser
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Besvarelse fra National Windscreens - Milton Keynes
We appreciate you sharing! We are so glad you were pleased with our very nice, quick, and helpful staff.
Bringing the right equipment
Prompt and efficiently carried out. Should have brought own vacuum cleaner to clear up glass.
30. september 2025
Besvarelse fra National Windscreens - Milton Keynes
We appreciate your feedback and are glad the service was prompt and efficient. We'll consider providing vacuum cleaners for glass cleanup in the future.
Besvarelse fra National Windscreens - Milton Keynes
We appreciate your positive feedback! We're so happy to hear that you received first-class service and an excellent job with an easy transaction from beginning to end.
The repairers have hand prints on the…
The repairers have hand prints on the inside of the windscreen, including the area where the front facing Tesla camera is located. I have no clue how to clean this now and I hope it doesn’t affect the autopilot feature.
23. september 2025
Besvarelse fra National Windscreens - Milton Keynes
We appreciate your feedback and are sorry to hear about the hand prints on your windscreen. We'll look into this to ensure better cleaning practices are followed, especially around the camera.
Easy to arrange and prompt appointment
Easy to arrange and prompt appointment.
Work carried out quickly and to a very high standard
29. september 2025
Besvarelse fra National Windscreens - Milton Keynes
We appreciate you taking the time to leave us a review. We're happy to hear that arranging the prompt appointment was easy and the work was completed to a high standard!
Re arranged appointment twice then a further three times.
Re arranged appointment twice, arranged to do at home, due to literally a little drizzle, had to drive to centre without wipers. Only to wait 4 hours to have a screen fitted which has deep scratches in, to then be re arranged a further 3 times In which time I also had to deal with loud wind noise because the windscreen trim which wasn't adequate for the screen only to be told by lad whom come to replace and rectify the screen that the roof liner had been damaged from previous person packing sealant too close to edge, using too much and also cutting the liner with the cable when removing original damaged glass. So definitely not at all impressed as this was due to go to car show and competition and unfortunately didn't make it due to the condition I was having it back to me in because of a bloody screen!
2. september 2025
Besvarelse fra National Windscreens - Milton Keynes
We appreciate you bringing this to our attention. We're very sorry to hear about the multiple appointment changes, the scratched screen, wind noise, and damage to your roof liner. This is not the experience we want you to have. We'll investigate these issues to prevent them from happening again. Thank you for your feedback.
Quick to arrange an appointment
Quick to arrange an appointment. Carried out the work quickly. The guy that arrived was professional and did a great job.
31. juli 2025
Besvarelse fra National Windscreens - Milton Keynes
We're happy to hear that arranging your appointment was quick and the work was completed promptly. We're glad the technician was professional and did a great job. Thanks for your positive feedback!
I chose a date and time
I chose a date and time, was reminded via email and text messages and after drop off, I got a message on time for collection. This is very good service and am happy.
19. september 2025
Besvarelse fra National Windscreens - Milton Keynes
We're happy to hear that our reminders and on-time communication made your experience so positive. It's great to know we met your expectations, and we appreciate your feedback!
Great Job
Through insurance Aaron and his colleague came to our home, they was from the Milton Keynes Branch Windscreens. You can see Aaron took pride in his work and my screen was replaced in no time at all. All left clean and tidy a job well done .
12. september 2025
Besvarelse fra National Windscreens - Milton Keynes
We're happy to hear that the service you received met your expectations. It's great to know the replacement was completed quickly and efficiently, and that everything was left clean. Thank you for your positive feedback!
Replacement of a windscreen
Good service and efficient for the replacement of a windscreen
9. september 2025
Besvarelse fra National Windscreens - Milton Keynes
We appreciate you sharing your positive experience! We're happy to hear you received good and efficient service for your windscreen replacement.
Besvarelse fra National Windscreens - Milton Keynes
We appreciate you sharing your positive experience! We are delighted you found our customer service good and your experience pleasant.
Friendly and professional service
Friendly and professional service . Honest and trustworthy. They went the extra mile for me!
12. september 2025
Besvarelse fra National Windscreens - Milton Keynes
We appreciate you sharing your positive experience! We're happy to hear that you received friendly, honest, and professional service, and that our team went the extra mile.
Excellent customer service and speedy…
Excellent customer service and speedy replacement screen.
5. september 2025
Besvarelse fra National Windscreens - Milton Keynes
We appreciate you sharing your feedback and are so glad to hear you received excellent customer service and a speedy screen replacement.
Excellent professional user-friendly…
Excellent professional user-friendly staff & technicians Very good communication on phone & text Staff took time to support how to find way to busy stop to get to centre MK Work completed on time & vehicle returned nice & clean.
4. september 2025
Besvarelse fra National Windscreens - Milton Keynes
We appreciate you taking the time to share your experience. We're happy to hear that our staff and technicians were professional and user-friendly, and that communication was effective. We're also glad we could assist with directions and that the work was completed on time, with your vehicle returned clean.
One phone call
One phone call , quick,easy only problem I had to travel twenty odd miles to get to the nearest depot.
Vehicle had to be programmed so was unable to do
at my home.
1. september 2025
Besvarelse fra National Windscreens - Milton Keynes
We're happy to hear the phone call was quick and easy. We regret the inconvenience of traveling to our depot for the vehicle programming. We appreciate your feedback.
Besvarelse fra National Windscreens - Milton Keynes
We appreciate you sharing your feedback. We are so happy to hear that our service was very helpful and effective!
Besvarelse fra National Windscreens - Milton Keynes
We appreciate you sharing! We are so happy to hear you found our team's service helpful and friendly.
easy, fast, great results
great, easy to book, dropped the car, quick service, windshield looks like new, could not be happier.
16. august 2025
Besvarelse fra National Windscreens - Milton Keynes
We're happy to hear that the booking process was easy, the service was quick, and you are pleased with your new windshield. Thank you for your positive feedback!
Besvarelse fra National Windscreens - Milton Keynes
We appreciate your feedback and are happy to know that our work and services met your timing expectations. Thank you!
Besvarelse fra National Windscreens - Milton Keynes
We're happy to hear that the booking process was straightforward and that the work was completed quickly and effectively. Thank you for your positive feedback!
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