Good communication. Windscreen replaced and they checked that all the safety features on my car worked with the new windscreen.
Virksomheden har svaret
94 Tanners Drive, Blakelands, MK14 5BP Milton Keynes, Buckinghamshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Good communication. Windscreen replaced and they checked that all the safety features on my car worked with the new windscreen.
Virksomheden har svaret
Had a bit of a hiccup on the first day as the fitter didn’t turn up and didn’t phone or text to say he wouldn’t be coming however he did arrive two days later and I was first job on his list.The fitte... Se mere
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Fast service, great communication, friendly staff. Had to replace windscreen and had to use National Windscreens. Easy to book a date and time. Plenty of choices and they’ll replace at any location -... Se mere
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Windscreen replacement Impressively quick, helpful and efficient. Staff at the garage in Milton Keynes repaired the windscreen in a very short spell of time and kept me well informed throughout. Mo... Se mere
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Skrevet af virksomheden
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
94 Tanners Drive, Blakelands, MK14 5BP, Milton Keynes, Buckinghamshire, Storbritannien
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excellent staff - they considered my issues and were very efficient and timely

Besvarelse fra National Windscreens - Milton Keynes
The admin and repair efficiency. Helpful team that sorted a taxi into MK centre.

Besvarelse fra National Windscreens - Milton Keynes
Excellent work done at the Milton Keynes workshop. Very friendly staff. Very happy with the whole experience, including the booking process which was very efficient.

Besvarelse fra National Windscreens - Milton Keynes
The first time, my windshield was damaged (chipped and scratched). The second time, it was installed OK, but the car wasn't put back together (the windshield clips were missing), the windshield wipers were installed backwards, the car interior was covered in glue (I wonder how much it will cost to clean it), even the exterior mirror covers were dirty. The windshield heater wasn't connected. The plastic parts for the cameras and sensors were damaged because they weren't installed correctly.The third time, they installed the window correctly, provided clips, but didn't remove fingerprints and removed the acoustic foam from the windshield. When I pointed this out, the manager said, "You can drive without it." It doesn't rain on your face, but the noise is unbearable at higher speeds. I don't recommend this company. They're crooks and scammers.

Besvarelse fra National Windscreens - Milton Keynes
Your Technician was brilliant and the repair was great

Besvarelse fra National Windscreens - Milton Keynes
The technician arrived on time and got on with the task at hand in a very efficient manner. Ive used the car since on both long and short drives and I have no had any queries or concerns. Very professional and great customer service. Would highly recommend.

Besvarelse fra National Windscreens - Milton Keynes
Excellent service provided by the windscreen repair technician. Gave me a call to let me know when he was going to arrive and completed the jo within an hour. Also patched up an additional chip that I hadn't even noticed.

Besvarelse fra National Windscreens - Milton Keynes

Besvarelse fra National Windscreens - Milton Keynes

Besvarelse fra National Windscreens - Milton Keynes
Employees very polite and friendly. Felt with me very prompt and finished in very good time

Besvarelse fra National Windscreens - Milton Keynes
Extremely efficient and polite fitter job was over and done in 45 mins

Besvarelse fra National Windscreens - Milton Keynes
They did a great job. Ordered the glass I needed. Replaced efficiently.

Besvarelse fra National Windscreens - Milton Keynes

Besvarelse fra National Windscreens - Milton Keynes
Good communication to set up appointment.
Easy to find in a modern industrial unit and convenient drop off.
Prompt fitting of replacement windscreen which was perfect and car interior was immaculate.
Texted as soon as ready to pick up and work is guaranteed.
Would certainly recommend.

Besvarelse fra National Windscreens - Milton Keynes
Amazing, easy to talk to, got it done in 4 hours! Told me that B4 I left the car at 1 got back at 5 gave me my keys and left. Thank you

Besvarelse fra National Windscreens - Milton Keynes
Good communication from fitter with prompt service

Besvarelse fra National Windscreens - Milton Keynes
A good quality service, well fitted windscreen.
Let down by my car kay being misplaced though.

Besvarelse fra National Windscreens - Milton Keynes
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