⭐⭐⭐⭐⭐ Excellent service from start to finish! I recently had the windscreen replaced on my Mercedes, and I couldn’t be happier with the service I received. Everything was handled quick... Se mere
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Our first appointment resulted in the fitter unable to replace the screen due to the new one being faulty. However Carl at Banbury kept us fully informed and a new appointment was made as soon as t... Se mere
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Arrived asking advice having sustained a stone chip on the windscreen of my Vitara in an area I was unsure if it mattered re an MOT. Made most welcome as I explained my situation to the polite and pro... Se mere
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The guys at National Windscreens was great they completed the work as soon as they had the glass in at the workshop & then came out to the house to replace my drivers door window 3 days later. Was not... Se mere
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Virksomhedsoplysninger
Om National Windscreens - Banbury
Skrevet af virksomheden
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Kontaktoplysninger
Unit 2, The Courtyard, OX16 3TL, Banbury, Oxfordshire, Storbritannien
- 01295-410-178
4,8
Fremragende
462 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The fitter turned up on time and made a…
The fitter turned up on time and made a good job
15. marts 2025
Besvarelse fra National Windscreens - Banbury
We're glad to hear that the fitter arrived on time and completed the work to your satisfaction.
Clean work shop
Clean work shop, polite friendly,clean car no dirty marks left. Quick, polite and reliable.
13. marts 2025
Besvarelse fra National Windscreens - Banbury
We appreciate your kind words and are thrilled to hear you had a positive experience. It's wonderful to know you were happy with the cleanliness of our shop, the friendly service, and the quality of our work. We strive to provide excellent service and are delighted to hear we met your expectations.
Besvarelse fra National Windscreens - Banbury
We're thrilled to hear that you had a positive experience with our service. We appreciate your kind words about our team's responsiveness and the successful completion of your repair.
Friendly staff
Friendly staff. My windscreen was replaced quickly to a very high standard.
4. marts 2025
Besvarelse fra National Windscreens - Banbury
Thank you for your positive review! We're delighted to hear that you were happy with the friendly staff and the quality of the windscreen replacement. We strive to provide efficient and high-quality service, and your feedback confirms we're meeting that goal.
Really great services and friendly staff
22. februar 2025
Besvarelse fra National Windscreens - Banbury
Thank you for your kind review! We're thrilled to hear that you had a positive experience with our services and found our staff friendly. We strive to provide excellent service and appreciate your feedback.
The contractor went above and beyond to…
The contractor went above and beyond to help with the repair (and then that the driver's window wouldn't close, so helped to jump start the car).
20. februar 2025
Besvarelse fra National Windscreens - Banbury
We appreciate you taking the time to share your experience. It's wonderful to hear that the contractor went above and beyond to assist you with the repair and even helped jump-start your car. We're glad to hear that you received such exceptional service.
Excellent service fitted appt in early…
Excellent service fitted appt in early due to cancellation Courteous and organized
20. februar 2025
Besvarelse fra National Windscreens - Banbury
Thank you for taking the time to share your positive experience. We're glad to hear you were happy with the service and appreciate your kind words about our team.
Besvarelse fra National Windscreens - Banbury
Thank you for your kind words! We're delighted to hear you found our advice helpful and that you had a positive experience with our service. We strive to provide excellent customer service, and your review confirms we're on the right track. We appreciate you taking the time to share your feedback.
Good communication throughout and a…
Good communication throughout and a very quick replacement and calibration process.
18. februar 2025
Besvarelse fra National Windscreens - Banbury
Thank you for taking the time to share your positive experience. We're glad to hear that you were happy with the communication and quick service you received.
Besvarelse fra National Windscreens - Banbury
We're delighted to hear that you had a positive experience with Carl. We appreciate your kind words and will be sure to pass them along.
Really efficient and professional job
8. februar 2025
Besvarelse fra National Windscreens - Banbury
Thank you for taking the time to share your positive experience. We're glad to hear that you found our service efficient and professional.
Great job
The entire process from booking appointment to replacing my vehicle's glass was hassle free and straightforward. The technician arrived at the scheduled time.
11. februar 2025
Besvarelse fra National Windscreens - Banbury
Thank you for your kind words! We are thrilled to hear that you found the entire process, from booking to replacement, hassle-free and straightforward. We appreciate your feedback about the technician's punctuality. We strive to provide a seamless and positive experience for our customers, and we're happy to hear that we were able to achieve that for you.
Quick and friendly service everything…
Quick and friendly service everything explained to me. The fitter was friendly and very helpful
6. februar 2025
Besvarelse fra National Windscreens - Banbury
Thank you for your kind words and positive review. We are delighted to hear that you found our service to be quick and friendly, and that the fitter was helpful in explaining everything to you. We appreciate your feedback and are committed to providing excellent service to all our customers.
Super friendly helpful and efficient…
Super friendly helpful and efficient staff member / glass fitter Chris I think! Was fab
30. januar 2025
Besvarelse fra National Windscreens - Banbury
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Polite Engineer Quick turnaround
Polite Engineer Quick turnaround
Fitted in 2 requests an the same time for sensible use of time energy and fuel
24. januar 2025
Besvarelse fra National Windscreens - Banbury
We appreciate your kind words and are glad to hear you were pleased with the engineer's efficiency and quick turnaround time. We strive to provide excellent service and are happy to know we met your expectations.
Besvarelse fra National Windscreens - Banbury
We appreciate your kind words about our location and the service you received. It's wonderful to hear that you found our team helpful and friendly.
All round great experience
Easy process to book and organise. Came to my work to complete the work. Very professional and polite. The guy who replaced my windscreen also cleaned my wing mirrors and windows which was very kind of him. Car was very dirty due to filthy roads and unable to wash it due to work. Didn't catch his name but a really nice guy. Definitely recommend and would use again.
16. januar 2025
Besvarelse fra National Windscreens - Banbury
Thank you for your kind words and positive review. We're delighted to hear that you found the booking process easy and that our technician was professional and helpful. We appreciate you taking the time to share your experience.
Great service👍🏻
Really efficient and really friendly booking staff. Really helpful and knowledgeable technician. Highly recommend.
14. januar 2025
Besvarelse fra National Windscreens - Banbury
Thank you for your kind words and positive review. We are so glad to hear that you had a positive experience with our booking staff and technician. We strive to provide efficient and knowledgeable service, and we appreciate your recognition of our team's friendliness and helpfulness.
First class service from the banbury…
First class service from the banbury office both ordering and fitting
9. januar 2025
Besvarelse fra National Windscreens - Banbury
We're thrilled to hear about your positive experience with our Banbury office! It's wonderful to know that you found both the ordering and fitting processes to be first-class. We truly appreciate you taking the time to share your feedback, and we'll be sure to pass along your compliments to the team. Your satisfaction is our top priority, and we're delighted to have exceeded your expectations. We hope you're enjoying your purchase!
They replaced my windshield quickly and…
They replaced my windshield quickly and efficiently. Great job!
13. januar 2025
Besvarelse fra National Windscreens - Banbury
We're thrilled to hear about your positive experience! It's wonderful to know that the windshield replacement was completed quickly and efficiently, exceeding your expectations. We appreciate you taking the time to share your feedback; it means a great deal to us. We strive to provide top-notch service and are delighted that we met your needs in this instance. Your kind words are a testament to our team's hard work and dedication, and we're grateful for your support. We hope to serve you again in the future.
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