Quick to get me booked in and replacement done within 2 hours but when i picked my truck up there was black mastic left on my bonnet and the inside wasn't hoovered out, leaving small bits of glass on... Se mere
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Se, hvad kunderne siger
The window fitter was that came out was a nice guy. Knew what he was doing, and very friendly - always good when you can have good communication with people and you can see they take pride in their j... Se mere
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The whole experience was great. Initially getting advice about whether the crack was repairable revealed it was too large due to being within the A-zone. I booked for a replacement screen online & man... Se mere
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Excellent service, after receiving a lovely stone chip on my van windscreen I booked via my insurance company for a full screen replacement. Pre paid excess and was booked in swiftly. After arrival it... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om National Windscreens - Aldershot
Skrevet af virksomheden
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Kontaktoplysninger
6 Manor Park, Wyndham Street, GU12 4NY, Aldershot, Hampshire, Storbritannien
- 01252-216-453
4,7
Fremragende
839 anmeldelser
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Besvarelse fra National Windscreens - Aldershot
We're glad you had a wonderful, problem-free experience. Thank you for taking the time to leave us your positive feedback!
Besvarelse fra National Windscreens - Aldershot
We appreciate you sharing that our service was fast and professional, and the job was good! We are so happy you recommend us.
Besvarelse fra National Windscreens - Aldershot
We're glad you enjoyed your experience and appreciate your recommendation. Thank you for your positive feedback!
Excellent
Very good, good communication and excellent service throughout. Staff very friendly.
26. februar 2026
Besvarelse fra National Windscreens - Aldershot
We appreciate your positive feedback! We are so happy to learn that you experienced good communication, excellent service, and friendly staff.
Besvarelse fra National Windscreens - Aldershot
We appreciate you sharing that our service was quick, efficient, and polite! We are so happy you were pleased with us.
Rear screen replacement.
Engineer arrived promptly on the day. Laid out protective sheets on drive in area of screen replacement and advised me to keep clear for my own safety during the replacement operation. Vacuumed up all the broken glass debris on completion. And completed the whole operation in just over an hour - great job done. Thank you.
11. december 2025
Besvarelse fra National Windscreens - Aldershot
We're happy to hear that the engineer arrived promptly and took precautions for your safety during the screen replacement. We appreciate that they cleaned up thoroughly and completed the job efficiently. Thank you for your positive feedback!
Besvarelse fra National Windscreens - Aldershot
We appreciate your positive feedback! We're so happy to learn that you were informed of your appointment and that you experienced great service.
Three repairs to windscreen
The repairs were pushed back a day which was fine as I was kept well informed. They were carried out at my work place which was handy and the chap kept me well informed as to when he would arrive.
I was a little bit disappointed that the chips were still visible after the repair but the chap did say this happens sometimes and two were on the passenger side and the other not in my line of sight so not a huge issue.
Overall, very happy with the repair chap and the overall service.
19. februar 2026
Besvarelse fra National Windscreens - Aldershot
We appreciate your feedback and are glad the service at your workplace was convenient. We acknowledge your disappointment with the visibility of the chips post-repair. We value your overall satisfaction with the service.
It was wonderful experience
It was wonderful experience. the engineer was so nice, professional and friendly
17. februar 2026
Besvarelse fra National Windscreens - Aldershot
We appreciate your positive feedback! We are so happy to learn that you had a wonderful experience and that the engineer was nice, professional, and friendly.
If at first you don’t succeed
My first appointment was frustrating because once the team went to fit the windscreen, they discovered a flaw in the glass. I had to rebook for another appointment which was- as said- frustrating. However, it wasn't the team’s fault and they were very apologetic and most accommodating when booking me back in. The second visit was efficient and finished ahead of time. Much appreciated.
11. februar 2026
Besvarelse fra National Windscreens - Aldershot
We regret the initial issue with the windscreen and any inconvenience caused. We appreciate your understanding that the team acted professionally and rebooked you quickly. We're glad the second visit was efficient. Thank you.
Great service and super product
Great service and super product, unable to fit in the rain so offered alternative venue at their local depot which I accepted and windscreen was fitted straight away and I was able to drive home.
16. januar 2026
Besvarelse fra National Windscreens - Aldershot
We're glad you enjoyed your experience. We appreciate you sharing how we were able to quickly adapt to the weather by offering our local depot to complete the work, and that you were able to drive home safely.
Technician communicated very well and…
Technician communicated very well and the job was carried out perfectly
12. februar 2026
Besvarelse fra National Windscreens - Aldershot
We're happy to hear that the technician communicated well, and the job was carried out perfectly. We appreciate your positive feedback!
Really easy to book and when I had to…
Really easy to book and when I had to change the date at the last minute there was no problem. Work was done really quickly and the team were really friendly.
11. februar 2026
Besvarelse fra National Windscreens - Aldershot
We appreciate you taking the time to leave us a review. We're happy to hear that booking was easy, changing the date wasn't a problem, and the team were friendly!
Excellent service
Excellent experience all round. Quick, efficient, friendly... nothing more needed
10. februar 2026
Besvarelse fra National Windscreens - Aldershot
We appreciate your positive feedback! We're so happy to learn that you had an excellent and efficient experience with our friendly service.
Besvarelse fra National Windscreens - Aldershot
We appreciate you sharing! We are so happy to hear you were pleased with our excellent, quick, and efficient service without delays.
Polite and friendly my staff, quick process.
The entire process was excellent and quick. The employees are all very friendly, kind and considerate. Was all finished within an hour for a replacement. Richard did an incredible job and was very patient with all my questions. Thanks!
29. januar 2026
Besvarelse fra National Windscreens - Aldershot
We appreciate your positive feedback. We're happy to hear that you found the entire replacement process excellent and quick, and that our employees were friendly and considerate. We're also glad that you were pleased with the service and the patience shown.
Besvarelse fra National Windscreens - Aldershot
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Besvarelse fra National Windscreens - Aldershot
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Quick and helpful service.
27. januar 2026
Besvarelse fra National Windscreens - Aldershot
We appreciate you sharing! We are so happy you were pleased with our quick and helpful service. Thank you!
very profeasional and effective work
very profeasional and effective work. Highly recommended.
24. januar 2026
Besvarelse fra National Windscreens - Aldershot
We appreciate you sharing! We are so happy to hear about the professional and effective work, and we thank you for recommending us!
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