Quick to get me booked in and replacement done within 2 hours but when i picked my truck up there was black mastic left on my bonnet and the inside wasn't hoovered out, leaving small bits of glass on... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The window fitter was that came out was a nice guy. Knew what he was doing, and very friendly - always good when you can have good communication with people and you can see they take pride in their j... Se mere
Virksomheden har svaret
Great service. Were able to fit me in as requested which was appreciated and the team at the Aldershot depot were very professional and carried out the replacement promptly. Thanks all.
Virksomheden har svaret
The whole experience was great. Initially getting advice about whether the crack was repairable revealed it was too large due to being within the A-zone. I booked for a replacement screen online & man... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om National Windscreens - Aldershot
Skrevet af virksomheden
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Kontaktoplysninger
6 Manor Park, Wyndham Street, GU12 4NY, Aldershot, Hampshire, Storbritannien
- 01252-216-453
4,7
Fremragende
839 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful
Very helpful with timing of the appointment and quick to finish the job. After-sales care advice offered as well by very friendly staff.
11. juni 2026
Besvarelse fra National Windscreens - Aldershot
We're so pleased to hear we were helpful with your appointment timing and finished the job quickly. We appreciate your kind words about our friendly staff!
Iss Cupola
Although landing the ISS in Aldershot was a bit of a pain the staff were polite and efficient. About 3 hrs later I was blasting off to to explore strange new worlds, to seek out new life and new civilizations, to boldly go where no one has gone before. This would not have been possible with a cracked windscreen in my cupola.
9. juni 2026
Besvarelse fra National Windscreens - Aldershot
We are glad we could assist you with your cracked windscreen and get you back on your journey to explore new worlds. We appreciate your kind words about our staff's efficiency.
Cracking performance!
The process was very well organised and the timings accurate. Communication from the technician helped to get the timing right.
2. juni 2026
Besvarelse fra National Windscreens - Aldershot
We appreciate your positive feedback! We're glad our process was well-organized and our technician's communication helped with the timing.
Really easy
Really easy, booking was easy dropped car off and collected when I finished work but the work was done quickly
1. juni 2026
Besvarelse fra National Windscreens - Aldershot
We're happy to hear your booking was easy and the work was done quickly. We appreciate your positive feedback!
Besvarelse fra National Windscreens - Aldershot
We're so pleased you had a positive experience with us. Thank you for your kind words!
Besvarelse fra National Windscreens - Aldershot
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great communtication and quicker then…
Great communtication and quicker then expected
Upon collection everything done was explained well by the technition
Booking was easy online
27. maj 2026
Besvarelse fra National Windscreens - Aldershot
We're so glad to hear that our communication was great and the service was quicker than expected. We appreciate you sharing your positive experience!
Besvarelse fra National Windscreens - Aldershot
We are so pleased to hear that you had a great experience with us.
Very fast and efficient
Very fast and efficient. Finished in under 2 hours at their Aldershot site.
15. maj 2026
Besvarelse fra National Windscreens - Aldershot
We're so glad to hear about your quick and efficient experience at our Aldershot site! Thank you for your positive feedback.
The Aldershot branch were efficient and…
The Aldershot branch were efficient and very helpful
29. maj 2026
Besvarelse fra National Windscreens - Aldershot
We appreciate your positive feedback! We are glad our team was efficient and helpful.
Arrived on time and did an almost…
Arrived on time and did an almost invisible repair in about 20 minutes. Sorted!
28. maj 2026
Besvarelse fra National Windscreens - Aldershot
We're so glad we could provide a quick, invisible repair for you. Thank you for your kind words!
When I met the fitter I said don’t use…
When I met the fitter I said don’t use the wipers once you have fitted the new screen as they had all glass in them from the broken screen as I have new ones to go on and he called once done and put keys through the door and when I went and checked they had put the wipes on and have scratched the new screen have reported it but not had a call back yet
I do need this sorted as stated in the above I am still waiting on a call back that’s has t happened and I haven’t used the van since as need it sorted
27. maj 2026
Besvarelse fra National Windscreens - Aldershot
Thank you for your feedback. We sincerely apologize for the issues you experienced with your recent service. We are sorry that your instructions were not followed, resulting in a scratched screen. If you would like us to look into this, please contact us with your details, at:
CustomerRelations@NationalWindscreens.co.uk
Windscreen replacement
Appointment met on time.Job was done speedily and to my complete satisfaction.
26. maj 2026
Besvarelse fra National Windscreens - Aldershot
We're so pleased your appointment was on time and the job was done to your satisfaction. Thank you!
Installation of replacement windscreen…Taunton branch
Installation of replacement windscreen completed very quickly and efficiently. One small problem corrected on the spot.
Staff polite and friendly.
18. maj 2026
Besvarelse fra National Windscreens - Aldershot
We appreciate your positive feedback! We're glad the windscreen installation was quick and efficient, and our staff were polite and friendly.
Staff were great and helpful
Staff were great and helpful, Done top job and quick turn around
23. maj 2026
Besvarelse fra National Windscreens - Aldershot
We are so pleased to hear about your positive experience with our helpful staff and quick turnaround. Thank you!
Quality work
Easy booking, easy communication and fast work. Great to work with this company.
22. maj 2026
Besvarelse fra National Windscreens - Aldershot
We appreciate you sharing that the booking and communication were easy, and our work was fast!
Good efficient service
Good efficient service. But problem with card machines and paying.
15. maj 2026
Besvarelse fra National Windscreens - Aldershot
We appreciate your feedback on our service. We're addressing card machine issues.
Besvarelse fra National Windscreens - Aldershot
We're so happy you found our service efficient and quick! We appreciate your kind words.
Was initially told they could replace…
Was initially told they could replace my windscreen with a mobile unit, then advised that in fact it needed calibration and had to be done in the garage. Garage advised after the job that a calibration wasn’t needed. However my automatic wipers are not working. Please can someone contact me regarding getting them fixed presumably calibration is required?
11. maj 2026
Besvarelse fra National Windscreens - Aldershot
We appreciate your feedback and apologize for the confusion regarding the calibration and the issue with your automatic wipers. We want to ensure this is resolved. Please expect a call from our team to discuss this further.
This was done on time as booked in.
This was done on time as booked in.
Great welcoming service.
Thank you.
6. maj 2026
Besvarelse fra National Windscreens - Aldershot
We are so happy to hear that we were on time and you received great service. Thank you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.