DO NOT USE... Steal Money....Change terms on bonuses when u win to make impossible...said i had to place minimum 8 folds with minimum total odds of 7000/1. Then when you do have money to withdraw wi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Scammers stay clear I’ll keep leaving reviews until they are shut down. They just keep stalling your withdrawals and make you send in more and more identification until you finally run out and do... Se mere
I was very sceptical i would get my winnings on National Bet due to reviews, but I was very surprised when I did! The verification was lengthy and tedious and took around a week, once verified the wit... Se mere
Trust me do not open or deposit with nationalbet10.com or royal fortune you will never ever see a penny of your winnings...period Uk gambling commission have been contacted about these You will n... Se mere
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Dårlig
141 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
MADE MY FIRST DEPOSIT AND DID NOT…
MADE MY FIRST DEPOSIT AND DID NOT RECEIVE MY MONEY! CONTACTED CUSTOMER SAUPPORT MULTIPLE TIMES AND THEY COULD NOT HELP ME WITH MY PROBLEMS ASND KEPT MY MONEY!! NO BONUS OFFER AND XERO DOLLARS TO MY BALANCE DEONT PLAY THIS IS A SCAM SITE
2. februar 2025
Uopfordret anmeldelse
Besvarelse fra RoyalFortune
Dear Luka
Thank you for your review. Please contact us through our support team so we can investigate your concerns, as your review does not contain any specific details that we can verify.
In most cases, such delays are due to the processing time of the bank sending the funds. If you need any further clarification, we are at your disposal.
Please note that our goal is always to provide the best possible service to our customers while strictly adhering to our rules and procedures.
best regards
Absolutely ridiculous AVOID AT ALL COSTS
DO NOT USE THIS SITE Absolutely ridiculous. I requested a withdrawal 2 weeks ago. Was requested to send all the normal kyc info which I provided. They then asked for a tax return which is completely unnecessary but I still sent it and now they want a POA apostilled document!! I have £900 in the account and it's clear they just don't want to pay out. It's completely unacceptable the hoops they are making me jump through and I doubt they are going to pay out at all. AVOID at all costs
27. januar 2025
Uopfordret anmeldelse
Besvarelse fra RoyalFortune
Dear Dewi
Thank you for reaching out to us. We understand your concern and want to assure you that the verification process is essential for the security of your transactions and compliance with regulatory requirements.
During your verification, not all the required documents were provided, and you mentioned that some of them are unavailable. However, you currently have an active withdrawal request, as well as a separate request for a refund of your deposits. Please note that both requests cannot be active at the same time.
To proceed with your withdrawal request, please provide the necessary documents as soon as possible. Our team is available for any clarifications, and we will be happy to assist you.
Please note that our goal is always to provide the best possible service to our customers while strictly adhering to our rules and procedures.
best regards
Wrote to them15/01/2025 Regarding…
Wrote to them15/01/2025 Regarding serious concerns Regarding Licence Violations and MCC miscodings.Unusal payment providers on CC from diffrent parts of world Kenya estonia .so forth and so on for different service .I sent a detailed explanation for my complaint and evidence to back up my complaint under the laws and licences they claim to be authorised by .
I recived 1 response acknowledgement of complaint and another asking me for ID which I sent over .This was around the 17th .I have heared nothing since .I continuously send emails asking for an update with further information on the 3rd party merchants that they have used .If this is not resolved I will go into detail on what other information I have found regarding this company and also the share the information regarding the merchants that they have used to process the funds from Cc currently I have sent them nearly 10 emails and spoke to cs who basically said they have no control over that department and I need to wait .
A bit of common courtesy would not go amiss and respond to emails to inform me what's going on .
Edit Still no response from these lot a further 3 emails sent
15. januar 2025
Uopfordret anmeldelse
STAY AWAY
WARNING. DO NOT USE THIS COMPANY. They do not have a gaming licence. The site is setup to essentially steal customers money. Withdrawals are impossible. The bonuses offered are designed to prevent customers from profiting due to the 40x wager requirement. So if you receive a £10 bonus, you'd have to wager £400 before you're entitled to your own money! No clear terms and conditions, only written to trick customers. The website does not provide company information.
25. januar 2025
Uopfordret anmeldelse
Besvarelse fra RoyalFortune
Dear Customer
Thank you for sharing your concerns. As stated in detail on our website, the terms and conditions for each bonus are listed separately and clearly. This is how our bonus system works, and once the required conditions are met, you will be able to submit a withdrawal request.
Additionally, we notice that your review is anonymous, and in order for us to assist you, we kindly ask that you contact us with your details, especially when submitting a review. This will allow us to examine your case more accurately and provide the help you need.
Please note that our goal is always to provide the best possible service to our customers while strictly adhering to our rules and procedures.
best regards
Very impressed with the site
Got mixed up with another site on my last review so I’m back on here to give a more accurate review.
Been on the site for 6 months and i find it’s a lot better than all the negative feedback I see on the other reviews so don’t take notice to be fair, make your own mind up after joining.
Was slow to verify my account to withdraw but it’s sorted now and il look forward to my first withdraw soon.
Customer support is very good on the online chat and spend the time finding a solution.
5 stars from RS
Keep up the good work guys
1. januar 2025
Uopfordret anmeldelse
Besvarelse fra RoyalFortune
Dear James
Thank you so much for your wonderful review! We truly appreciate the time you took to share your experience with us.
Your satisfaction is our greatest reward, and we are delighted to hear that you were happy with our services. We will continue to work with dedication to always provide you with the best possible experience.
If you ever need anything in the future, please don’t hesitate to reach out to us.
Best regards,
Dreadful thieving operation
Dreadful thieving operation. Hidden charges for depositing, then continual delay in paying out. Advised would be three days, then had to email their payment team. No response, and told to wait another 48 hours for them to reply.
Update. After much kicking, shoving and pushing, I have today (29/1/25) finally received my monies. A deduction of c£14 made for some reason, but I am just glad that they have finally paid out. Further update. I have provided them with as much detail as I can regarding the charges, but they have missed point, which is that they are hidden i.e. there is nowhere on the site that mentions them.
24. januar 2025
Uopfordret anmeldelse
Besvarelse fra RoyalFortune
Dear Ian
Thank you for reaching out to us and for taking the initiative to share your feedback online.
We would like to inform you that your withdrawal request has already been completed, and the payment has been successfully processed. You have also received a confirmation email regarding the completion of the process. Any additional charge or delay may have been related to your bank.
Regarding the charges you mentioned, we have already responded via email requesting clarification on their origin. However, we have not yet received a reply from you.
Thank you very much, and we remain at your disposal for any further clarifications.
Best regards
If you have a problem with this casino…
If you have a problem with this casino you can chargeback with the bank as it has no UK License or Business License as their ltd company is registered in Cyprus and expired on 15th Jan 2025.
22. januar 2025
Uopfordret anmeldelse
Mala experiencia
No metan un € en esa casa de apuestas, abri una cuenta el 18/01/2025, hago un depósito de 100 € y cuál es mi sorpresa que la tengo limitada a 1 € la apuesta sin haber apostado nunca con ellos, no se la recomiendo a nadie, no abran cuenta con National Bet
18. januar 2025
Uopfordret anmeldelse
Fraudulent and money laundering
National bet casino you don't deserve 0 stars we have to click on them to leave a review
had been playing over a week lost £440 then I bet another 40 and my luck was in I got my winnings up to £1238, the maximum with drawal is £1000 at a time
Well please believe I've photograph evidence , I got all chats transcripts to my email so my withdrawal was pending and I uploaded my British passport, utility bill plus bank statement but that wasn't enough so there is 2 ways to spell my name one Irish and English my name is spelt in Irish all my family is my bank statements my credit union my government work pass spelt in Irish now living in Northern Ireland we are classed as UK under the Monarchy then it was Queen of England when i got my driving licence in 1989 irish names weren't allowed on British passport or uk driving licence ...thankfully that law is changed , but I just renewed my drivers licence and passport in 2024 I never in my 53 years had any problems, I can withdraw money from my bank where my first name is Irish with my british passport or licence which has my first bame in english if I don't have my card
with me ,.i even screen shotted from the government website of Northern Ireland of whom i work for , stating that and they changed the law in 2021 to allow names in irish on uk licence and passport.but we where in lockdown from covid ..so the kyc team with no first or last name member kept saying no, so i read all the terms and conditions they have on their site they only state you have to prove your the owner of the funds your placing ,so all legit pdf coppies downloaded from Halifax my statemts , a selfie holding my I'd to my chin my bank showinv my name the same i used to open national account ...jumping through so many hoops so after 72 hrs and 10 emails they rejected my withdrawal so I sent of for my drivers licence to be replaced with my forename in irish sent them.an email to let them know and now they keep ignoring emails once i told them that and it will take 3 weeks for new one to arrive
so i played a few games and over 24 hrs I swear over the bible £1200 placed in bets on fishin frenzy and not one bonus round in fact when it landed on 3 scatters one of the reels went it to reverse to take 1 scatter away you need 3 to get bonus rounds this happened a few times
So I did a few enquires so the law in any country in the world when it comes to gambling whether its sports casinos even lottery online the buisness must make you verify before placing a bet , if they don't they can't accept your bet so therefore you money has to be returned to you
I have screenshots , chat transcripts emails
On my bank statement each deposit I made of £20 each time in total £440 its showed up at least 18 different buisness from school supplies to paying a school fee my child is 36 lol for education in dubai and she doesn't live there to retail buisness in several countries
Now please avoid this company at all costs
They'll let you win but you'll never get any of it
Oh the big finaly I'm blocked
You will never get a withdrawal of these people
The good reviews I'm.sorry trustpilot would need to see proof their genuine because one states her withdrawal was within 3 hrs of verification it states clearly on the site 2-3 buisness days and no weekends
I have sent an email to curaçao to the buisness that apprantly owns the site .recorded on my work phone me playing on my other phone showing no scatters I recorded 23 mins that was a loss of £480.00 with not 1 win
I have contacted Action Fraud they can get them removed through Google
Also dealing with gambling commission help line I should be entitled to all my deposits due to it being illegal to accept a bet prior to verification so I'm onto that
For anyone that needs help with these fraudsters start here
EasyMarketing N.V 2025 curaçao
Avoid @National bet casino
17. januar 2025
Uopfordret anmeldelse
Like trying to get blood out of a stone getting your winnings or replies from kyc
Trying to make a withdrawal is like trying to get blood out of a stone quick enough to take your deposits without identification and all that kyc request but U send proof and they reject your withdrawal request so I have now requested my deposits refunded or my winnings released let's see what happend now but I will be contacting the gambling commission and taking legal advice and taking it further I have never had issues with other sites I've played on making a withdrawal and on one site I won £22000 jackpot it took awhile to withdraw it with it having maximum withdrawal but they honoured the withdrawals unfortunately it seems this site does not so if no response and it being resolved I will be getting my bank to claim back the money and commencing legal proceedings
Nanna77
24. december 2024
Uopfordret anmeldelse
Besvarelse fra RoyalFortune
Dear Summer
As we have thoroughly informed you via email, based on our terms and conditions, in order to complete the verification of your details, your full name must match the one on your identification and proof of address. This was not the case with your submitted documents. Despite us notifying you of this, you raised concerns stating that you have gone through a divorce and requested us to accept the documents you provided. We continued to guide you on the correct procedure to follow for prompt assistance. However, you proceeded to cancel your withdrawal requests, used your remaining balance, and eventually submitted a request for a refund.
We are sorry to hear about your dissatisfaction. However, please note that our goal is always to provide the best possible service to our customers while strictly adhering to our rules and procedures.
Kind regards,
Withdrawal con
I have been trying to verify my account 3 times i have sent all documents required, each time I am informed that the document with my address on isn't sufficient, and once again I start the procedure, they are very slow at acknowledgement to my emails and at the moment they won't supply my withdrawal which is about £720, they have now informed me that my account is closed and because I made a complaintcwith my bank they have agreed the charge backs and if I complete the last part of the verification which I have been informed my bank isn't lawful they sould acknowledge the withdrawal, any advice would be appreciated
24. december 2024
Uopfordret anmeldelse
Criminals!!!
Zero stars if possible!!! Absolute criminals! You have to re- wager your deposit 30 X!!!!!!! Before withdrawing your own winnings (even for sports bets)!!!!! Complete criminals … DO NOT USE!!!!
26. december 2024
Uopfordret anmeldelse
Besvarelse fra RoyalFortune
Dear Robert
We sincerely regret that your experience did not meet your expectations. Our goal is to provide the best possible service to our customers while always adhering to our rules and procedures.
We would like to clarify that the terms and conditions of all our offers, including rollover requirements, are outlined in detail on our website before the acceptance of any offer.
Specifically, for the bonus you selected, the rollover requirements are as follows: to withdraw the bonus and any accumulated winnings, a rollover of the deposit and bonus amount 15 times is required.
If you have any additional questions or need assistance, please do not hesitate to contact our customer support team. We will be happy to assist you!
Kind regards
Absolutely the worst gambling company…
Absolutely the worst gambling company I've ever used there games are a total rip off ..After about £500 in 5 different attempts on there roulette I've closed my account ..not one decent win and same on there slots...any so called " good reviews " must be made up by people from the company...so don't believe them ...I will never give them 1p of my money again.
14. december 2024
Uopfordret anmeldelse
Besvarelse fra RoyalFortune
Dear Mark
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We understand that gambling outcomes can sometimes be disappointing, as they are determined by chance. However, we offer a fair and transparent gaming experience. If you feel that your experience was not as expected, we encourage you to contact our customer support team for assistance. We appreciate all feedback, as it helps us improve our services and ensure a positive experience for all players.
Our goal is always to provide the best possible service to our customers while adhering to our rules and procedures.
Kind regards,
Vorsicht Betrug
Auch bei mir ist die Einzahlung einfach nicht eingegangen. Der Support stellt sich auf stur, im Online-Banking ist das Geld aber natürlich weg. Hat jemand Erfahrungen, ob das Geld einige Tage später doch noch ankommt oder zurückgebucht werden kann?
11. december 2024
Uopfordret anmeldelse
Just want to say… this is an excellent…
Apologies on the other review. I was hoping by leaving a positive review I might get my verification amd withdrwal through. Unfortunately the reality is this firm will not ever verify your account meaning, it’s impossible to withdraw your winnings. I’ve literally had funds cancelled 5 times. As for verification, I’ve submitted (passport identification, utillty bill, selife with the identifcation, tax return” and still the account is not verified. Please please avoid this site!
Its ran by people who are literal scum! I had £1000 pending for about 3 weeks
Avoid guys and please avoid reviews from betting journalists. I speak on behalf of individuals as into say this firm is a scam
10. december 2024
Uopfordret anmeldelse
Besvarelse fra RoyalFortune
Dear Customer,
Thank you for sharing your feedback. We would like to clarify the events related to your review:
During the process of verifying your details, and after you had completed all the required documents, which were under review ( 13/12/2024 ) , you cancelled your withdrawal (14/12/2024) and proceeded to use your remaining balance.
We are sorry to hear about your dissatisfaction. However, please note that our goal is always to provide the best possible service to our customers while strictly adhering to our rules and procedures.
Kind regards
AVOID THIS TERRIBLE COMPANY !!!
AVOID THIS TERRIBLE COMPANY !!!
DESPOSITED MONEY ONLY TO BE TOLD MY MAXIMUM WAS £1 BET ON ANY EVENT.
WENT TO WITHDRAW MY DESPOSIT ONLY TO BE TOLD IT WILL TAKE UPTO 3-5 WORKING DAYS.
HOW DO ONLINE GAMING COMPANIES ALLOWED
WILL NOW INVOLVE ONLINE GAMING,GAMBLING COMMISSIONS TO LOOK INTO THE RUNNING OF THIS ILLEGAL ONLINE GAMING SITE.AVOID !!!
10. december 2024
Uopfordret anmeldelse
Don’t even deserve a star
Don’t even deserve a star. I won £700 and have provided all documents they have asked for and they are at still requesting more. They are asking for another utility bill which I have already provided. Stay away from this site it is a scam and they are happy to steal your winnings. Also been reported to the gambling commission. They are now asking for a utility bill that is certified by a person of authority it’s a joke and just to top it off they have now closed my account with my £700 so have stolen my money. Stay away from this site complete fraud
9. december 2024
Uopfordret anmeldelse
Besvarelse fra RoyalFortune
Dear Customer,
Thank you for sharing your feedback. Since you have not provided a review with your details, we assume you are S.W. We would like to clarify the events related to your review:
Based on our terms and conditions, in order to complete your verification, you are required to submit the documents requested as part of the KYC process. As you did not submit all the required documents, as an exception, the refund process for your deposits was carried out. You were also informed in detail that once you submit the missing document, you will be able to request the remaining balance.
Our goal is always to provide the best possible service to our customers while adhering to our rules and procedures.
Kind regards,
I make a deposit 120 euro ,i bet live…
I make a deposit 120 euro ,i bet live sportbetting ,many times ,i made my money 1700 ,i asked withdraw 1000 euro ....
They said me to send my id ,my address ,foto my card ,selfie with my id and on the backround my screen when i was online ......i made all and finally they said that they want tax return ,source of funds.....
I asked them ,what they want .....a document to say when i fount the 120 euro that made the deposit ?
And i wait ,wait ,wait......
24. november 2024
Uopfordret anmeldelse
Besvarelse fra RoyalFortune
Dear Athinagoras,
Thank you for sharing your feedback with us. We value every comment, as it helps us continuously improve our services.
We would like to provide some clarifications regarding your request:
We contacted you via email to verify your details and requested the necessary documents to complete the process, in accordance with the terms and conditions you had accepted.
We received the initial documents you submitted. However, the relevant department required an additional document to proceed with the process.
Following our communication, you informed us that you did not have the specific document. We suggested an alternative option to move forward, but unfortunately, we did not receive the required documentation.
We would like to emphasize that, according to our policy, completing the verification of your personal details is a prerequisite for processing withdrawals. Additionally, we note that you canceled your withdrawal request and proceeded to use your remaining balance.
We sincerely regret if the process did not meet your expectations. We remain at your disposal for any further clarification or assistance to ensure the best possible service.
Kind regards,
Awful casino site
Awful casino site, won some money, asked a question on live chat with Adam believe his name was, really unhelpfull. Lost all my money, this site needs to be closed down as ripping people off
6. november 2024
Uopfordret anmeldelse
Besvarelse fra RoyalFortune
Dear Neil ,
Thank you for sharing your feedback. We would like to clarify the events regarding your above-mentioned review:
On 25/11, we sent you a notification informing you that it is necessary to provide your personal details, in accordance with our terms and conditions. However, we did not receive any documents from you. Additionally, after reviewing your communications with customer support, you were informed that the process requires you to first submit the requested documents in order for your request to be processed.
The rest of your conversations with the support team were regarding your desire to close your account, and when asked for further reasons, you only mentioned that you wished to take a break.
We would also like to add that all your withdrawal requests were canceled, and you used your remaining balance.
Our goal is always to provide the best possible service to our customers while adhering to our rules and procedures.
Kind regards,
After winning £5.000 I wanted too…
After winning £5.000 I wanted too withdraw some money had to go through usual identity checks wanted photograph off my bamk card which I sent they then came back and said you name a deposit with two cards we need you too send photo of other card I explained I can't I lost that month's ago and I informed you was then told well you can't get paid till we see the lost card how can I show it if its lost contacted my bank they said they can't get involved National bet know what there doing to peaple no wonder peaple are taking there own lifes not slow in taking thousands out our banks but trying to claim back our winnings is shocking this company should be closed immediately and prosecuted for putting peaples lifes in danger the way they treat us
28. november 2024
Uopfordret anmeldelse
Besvarelse fra RoyalFortune
Thank you for reaching out and sharing your experience. We deeply regret any frustration or stress caused during your withdrawal process.
To comply with strict regulatory requirements and ensure the security of all transactions, we must verify the source of deposits. This includes confirming any cards used on your account, even if they are no longer in your possession. We understand how challenging this situation is for you, and we’d like to work together to find a resolution.
Please contact us at support@nationalbet.com . so we can review your case in detail and provide guidance on the next steps. We truly value your trust and want to ensure a fair and secure process for all our users.
Your feedback is important, and we’ll do everything we can to assist you further.
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