Namawell Anmeldelser 

Horrible experience. Have only owned this juicer since September and it now makes a loud grinding sound and shakes. All parts are properly assembled and I am meticulous about taking care of my appliances and keeping them clean. They say it has a 15 year warranty but do NOT tell you that you only have 30 days to return it if you have a problem. Booklet that came with my machine literally says “World Class Customer Service” but you can’t get a real person to respond. AI chat bot is a nightmare and customer support number listed in booklet just says no one is available. Sent a return request over two weeks ago with no response. What a joke. This is a rip off.

Fantastic product And excellent customer service! I have had a J1 Cold Press Juicer for over 5 years now. It’s been used several times per week, and we’ve loved it! The recipe books have been fun to try out too and we’ve found favorites. Recently had an issue with the juice basin. Customer service honored the warranty. In <24 hrs I had confirmation that a replacement part would be sent. And 4 days later it arrived!! Thank you nama!

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Have had our Nama2 XL juicer for just under two months. The auger no longer seats within the strainer so the product has become inoperable. Have tried for 10 straight days to reach customer service via voicemail (no live agents to answer calls), email (zero response via their official support email channel on the website), even reached out directly to the CEO via LinkedIn. Nada. For a VERY expensive piece of equipment, one would think they could afford a customer support team to help consumers unable to use their product due to non-working parts.

Good idea for a cold pressed juicer, but they didn't admit to the fact that it's a problem juicing celery. You can only do one small celery bunch as it gets stuck and needs to be cleaned. I bought it for celery juicing and it can't do more than that which is an inconvenience. Also, unlike other equipment, the Nama gets easily stained and impossible to clean back to a sparkle. I've got a Vitamix for many years that's had smoothie and juicing ingredients and it's nowhere near as cloudy looking.