There are so many great things. The customer service is fantastic, whether helping solve a shipping issue or giving advise on what wine to purchase. The wines are great and fairly priced. We are dr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Naked Wines offers a wide range of wines from small, independent winemakers. I've found their wines to generally be excellent. I like that shipping is free with 12 or more bottles, which a lot of win... Se mere
Virksomheden har svaret
Got a voucher that I was interested in for $100 off. Chose products on their site, then during checkout it said I could only use it if I became a member of their $40 monthly subscription... made the v... Se mere
Virksomheden har svaret
A large selection of wines to choose from, enabling me to try a wide range of wineries and varietals. Still like Pinot Gris and Sauvignon Blanc, learned more about Oregon and Washington State wines, a... Se mere
Virksomheden har svaret
4,1
God
3 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Naked Wines (US)
We're glad you enjoyed the wine and service! Thank you for your awesome feedback!
I love Naked wines
I love Naked wines. All the wines I've tried have been amazing. Great service, would definietly recommend!
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Naked Wines (US)
We're happy to hear that you've enjoyed our wines and service so much! It's great to know we've met your expectations. Thanks for sharing the good word about us!
Joining Naked Wines has made my life so…
Joining Naked Wines has made my life so much easier! I love their selection of wines and I haven't had any issues with delivery (I usually have the wine shipped to a hold location near my house). Customer service is great and I LOVE the hassle-free money back guarantee.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Naked Wines (US)
We’re so glad to hear we’ve made your life a little easier! It’s great that you’re taking advantage of our hold locations for a seamless delivery—it’s definitely the most convenient way to ship.
We also love that our hassle-free guarantee gives you the confidence to explore new wines risk-free. Thank you for being such a wonderful part of the community.
asked for refund 4 months ago still not…
asked for refund 4 months ago still not sent
6. april 2026
Uopfordret anmeldelse
Besvarelse fra Naked Wines (US)
Oh no! It sounds like we dropped the ball here. We'd love a chance to make this right by getting that refund to you!
We're having a little trouble locating an account associated with your name -- we've sent a request to get more info so we can help resolve this for you.
Time wasters
Time wasters, you order from them and don't even deliver on their promises. Waited all day for an order that never came. Then sent a sorry email which they thought would make it all better. Go elsewhere
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Naked Wines (US)
We are so sorry you never received your order! We genuinely want to make this right. We’ve sent a request for more info since we couldn't find an account matched to this name. Let’s get this resolved so you can get back to enjoying your wine!
Would highly recommend
Superb selection of great tasting wines and very affordable. Subscription services are a great way of getting a great selection and being able to swap out bottles for something different is good. Would (and regularly do) recommend to anyone who loves wine like i do
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Naked Wines (US)
It is so wonderful to hear that you’re enjoying the selection! We love that the flexibility of the subscription—especially being able to swap bottles—helps you curate the perfect box every time.
Thank you so much for your regular recommendations and for sharing your passion for great wine with others. We’re thrilled to have you as part of the community!
Besvarelse fra Naked Wines (US)
We're glad you found our website easy to use and appreciated our wine selection. Thanks for the feedback!
Superb range of wines
Superb range of wines. Easy website. Being an Angel and paying monthly is a lovely surprise at check out!
Love the expensive free bonus wines too.
Also means not having to cart them
to your car at the supermarket!
Love testing new wines as I tend to stick to my favourites in the supermarket
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Naked Wines (US)
I'm so glad being an Angel has been such a win for you!
I love that we’ve helped you ditch the supermarket heavy lifting and discover some new favorites along the way. Thanks for the shoutout—cheers to your next box!
They sent out a batch of wine out of the blue after 3 years !!!!
They sent out a batch of wine after I cancelled my subscription over 3 years ago. Charged my card on file, sent it to an address I have not lived at for over 2 years. I called and talked to 2 separate reps and both said they cancelled and would refund. Neither did. Now I'm forced to dispute it with my bank. As a business owner myself, I consider this to be terrible customer service.
15. december 2025
Uopfordret anmeldelse
Besvarelse fra Naked Wines (US)
Oh no! Let's get that refund issued to you ASAP!
We're having a little trouble locating an account associated with your name -- we've sent a request to get more info so we can help resolve this for you.
Edit:
Thanks so much for getting back to us! We found your account and have issued you a refund of those wines to your card on file. We've sent you an email with more info as well- be sure to keep an eye on your inbox!
This is basically a scam
This is basically a scam. The small print signs you in to a subscription taking £25 a month. To cancel this the options are virtually impossible to find. No customer service, a chat bot, and a million things to click through to try to cancel correctly. Definitely don't use unless you want to pay a fortune monthly, and struggle to get out a pile of marketing and fees.
21. februar 2026
Uopfordret anmeldelse
Besvarelse fra Naked Wines (US)
We're so sorry to hear about your experience - You've reached the US Team, but we know our UK counterparts will make this right for you over at https://uk.trustpilot.com/review/nakedwines.com
BS wine club
so i stopped drinking wine for a couple of years and put my subscription on hold
when i decided to colllect my $400 i called
guy was nice enouh however I told him no cabs no sweet
wht did he send $400 worth oh cabs and swet ( disgusting) wime
this is a BYUER BEWARE company
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Naked Wines (US)
Oh no! Let's get you a refund or replacement of those wines right away!
We're having a little trouble locating an account associated with your name -- we've sent a request to get more info so we can help resolve this for you.
Shocking Company
If there was a minus stars you would definitely. Be very careful when dealing with this company -unless of course you have money to throw away.
The customer service is appalling. They talk the talk …but don’t hold your breath waiting for something to happen. They are shocking.
I honestly do not know how they are still trading.
31. december 2025
Uopfordret anmeldelse
Besvarelse fra Naked Wines (US)
It really sounds like we dropped the ball- we are so sorry! We'd love a chance to look into this so we can make things right.
We're having a little trouble locating an account associated with your name -- we've sent a request to get more info so we can help resolve this for you.
Great wines and great value
Great wines and great value. Nice company to be associated with. Very helpful and responsive customer service.
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Naked Wines (US)
We’re so honored to have you with us! It’s wonderful to know you’re enjoying the wines and the value, but hearing that you’ve had great experiences with our team truly makes our day. Thank you for the kind words and for being such a valued part of the community!
Great wines, Great Values and Ethics, 10 out of 10
Great Customer Service
Great Value for money
Great wines
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Naked Wines (US)
Thanks for the awesome feedback!
Total scam
Total scam. They sign you up for an Angel subscription without your knowledge. They've changed me almost £100 for something I didn't sign up for, even after I canceled. Avoid at all costs.
11. januar 2026
Uopfordret anmeldelse
Besvarelse fra Naked Wines (US)
We're so sorry to hear about your experience! You've reached the US Team, but we know our UK counterparts will make this right for you over at https://uk.trustpilot.com/review/nakedwines.com
About ready to cancel…
Have been a subscriber for about 3 or 4 years. We've enjoyed most of the wines we have rdered. The problem is thedelivery. We've had at least 3deliveries that were missed and I don't mean a little late. One was "out for delivery" on a Friday. It didn't come. The case of wine sat in a FedEx delivery van for 3 days in JULY. Needless to say, we didn't want wine that had been sitting in a van at about 90+ degrees for 3 days. To their credit, they cancelled the delivery and ordered another case for us. The others missed FedEx deliveries claied we weren't home to sign for them. Well, we were home all day and surprise, surprise there was no appearance by a delivery person on our outdoor security cameras. Don't blame Naked Wines but I've about had it with missed deliveries.
10. januar 2026
Uopfordret anmeldelse
Avoid, dreadful fraudsters
Dreadful service across the board. I apparently "won" a mixed case of 6 bottles but somehow it still cost £39.99 and tied me into a subscription I didn't want. I purchased a £50 gift card from Clearpay to pay for my "prize" and applied it to my Naked account. Clearpay now claim MY £10.01 was a "goodwill credit" by them and are refusing to refund it. £10.01 isn't much, but sending patronizing emails about keeping it and setting "my" angel wings aside in case I want to fly again is just skin crawling. If they did that with 10 people, they would profit over £100. Just, avoid.
12. december 2025
Uopfordret anmeldelse
hidden subscription renewals
4. januar 2026
Uopfordret anmeldelse
Very disappointed in the general…
Very disappointed in the general quality of the wine sent. The magnum contained disgusting Argentinian Malbec - probably their revenge for the Falklands! I won’t be continuing with this outfit.
31. december 2025
Uopfordret anmeldelse
No wine for Christmas!!
We ordered 2 large cases as we saved up the money for Christmas on 12th December…no delivery…had an email Christmas Eve saying they had a problem with delivery…had to go and spend money getting wine….which was not accounted for…am going to try and get our money refunded into our bank account…wish me luck😬
24. december 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.