Big fat 0 customer service or support. In this day and age it is absolutely not okay to ghost your customers!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It's been almost a month since I raised a concern over Kendall One Step ruining my nails by staining them and ruining their pot polish remover. Their reply was to send reels of proof to then say I... Se mere
Customer service What customer service!! Ordered lots of nail polishes from them & didn’t receive any. Took 2 months to receive a refund & I only got this because PayPal opened a case against th... Se mere
I have never come across such a poor quality nail polish in my many many years of using nail polish. This is without doubt the worst and I'm kicking myself for ordering 3 bottles straight off instead... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
The world's leading nail brand. Choose Nails inc for professionally formulated, innovative, catwalk inspired products. #theinceffect
Kontaktoplysninger
London, Storbritannien
- nailsinc.com
1,5
Dårlig
105 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Wowcher nails inc mystery polishes are…
Wowcher nails inc mystery polishes are total waste of money only like 3 out off the 6 you get,and thinking if I bought another one I might get at least a few more but no all the same as the first ones a complete waste of money never again so much for random colours rubbish.!!!
8. februar 2020
Uopfordret anmeldelse
Ordered 4 items but only two got…
Ordered 4 items but only two got delivered. Chased them up a couple of times by email and phone. Was later told the missing items out of stock and a refund would be issued. Nice products but the service is not great.
27. november 2019
Uopfordret anmeldelse
Promised to send the correct item and it never came
Ordered a top coat through their online store and received email confirmation of my order. My box arrived with a base coat inside, and a print receipt that said I ordered a base coat. This did not match my email confirmation. It took Nails Inc. 4+ business days to respond to my emails (yes plural) about the issue, and they said they were sending out a replacement. I never received it, and after contacting them again a week and a half later, they said they were now sending out the top coat. I asked if I could return the base coat for a refund, and they told me I would have to pay shipping to send it back. No thank you. 5 weeks later and without the item I initially ordered, I have just gone and purchased the top coat from eBay. Unbelievable.
14. april 2019
Uopfordret anmeldelse
Poor customer service
My website order of 6 x nail varnishes arrived with 3 of the bottles smashed. I decided to call them direct to inform them of the broken bottles. Their automated answer phone message offers 6 options including customer services. I called repeatedly for more than 2 hours but could not get a response from any of the 6 options. Very poor customer service, does not reflect well.
30. november 2017
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.