Nacrystal Anmeldelser 23

TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Terrible. Crystals named incorrectly, price conversion was high. Towers with chipped tips and sent resin animals with chips inside when website was misleading. One turtle with chips (not wanted) was m... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have always been pleased with the products I get at NACrystal. The orders have been accurate and the produce have been exactly what I expect. I'll definitely keep using them in the future.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I am not one to just go to a website and purchase. However, when I saw NaCrystal, the site interested me with the product selection. My order was great, with one exception and they took care of that i... Se mere


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

23 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Terrible

Terrible. Crystals named incorrectly, price conversion was high. Towers with chipped tips and sent resin animals with chips inside when website was misleading. One turtle with chips (not wanted) was more expensive than the others because it was amethyst.... chips are lepidolite! They have no idea, be careful.

27. marts 2026
Nacrystal-logo

Besvarelse fra Nacrystal

After your order was delivered, we reached out to you multiple times to confirm product quality and details, but received no response. We appreciate all correct feedback. Please send us the details and photos of the issues you mentioned (crystal naming, price, chipped towers, resin animals, and the turtle) directly to our customer service. If the problems are confirmed, we will definitely resolve them for you.

Bedømt til 1 ud af 5 stjerner

Never received my items

I am sorry to give you only one star, but I cannot fairly rate you when I did not ever receive my package. I do know that when you run the tracking number it claims to be delivered to my front porch on the 13th of March but it unfortunately was most likely delivered to the wrong address. And now I am out $100 for nothing

13. marts 2026
Nacrystal-logo

Besvarelse fra Nacrystal

Thank you for your feedback, and we sincerely apologize that your order did not arrive as expected.

We saw that the tracking showed the package as delivered, so our standard procedure was to first open an investigation with the carrier to confirm the delivery status. Please know this was never meant to delay or avoid solving the issue—we simply wanted to verify the situation before proceeding.

We have now issued a full refund for your order. We hope this resolves the matter to your satisfaction.

If you have any further questions, please feel free to reach out to us directly. Thank you for giving us the opportunity to make things right.

Bedømt til 5 ud af 5 stjerner

Wide Selection & Great Service!!

I was greatly satisfied with my purchasing experience with NACRYSTAL. Their variety was quite impressive, all of my items were carefully packaged & the shipping process went smoothly. The representative that assisted me was very knowledgeable & industrious in providing their services/answering questions. Highly recommended!!

3. februar 2026
Nacrystal-logo

Besvarelse fra Nacrystal

Thank you for your feedback. We look forward to serving you again. Wish you all the best.

Bedømt til 5 ud af 5 stjerner

Bracelets were beautiful

Bracelets were beautiful. They came in individually packaged, highly recommend.

30. januar 2026
Nacrystal-logo

Besvarelse fra Nacrystal

Thank you for your feedback. look forward to serving you again. Wish you all the best.

Bedømt til 5 ud af 5 stjerner

I have always been pleased with the…

I have always been pleased with the products I get at NACrystal. The orders have been accurate and the produce have been exactly what I expect. I'll definitely keep using them in the future.

23. januar 2026
Nacrystal-logo

Besvarelse fra Nacrystal

Thank you for your feedback. Look forward to serving you again. Wish you all the best.

Bedømt til 4 ud af 5 stjerner

Everything was great

Everything was great. Product wise only reason I gave it a four shipping took awhile. But everything else could not been better

4. januar 2026
Nacrystal-logo

Besvarelse fra Nacrystal

Thank you for your feedback. We will improve the shipping speed. Look forward to serving you again. Wish you all the best.

Bedømt til 5 ud af 5 stjerner

Great selection

Great selection, fair prices, and fast shipping. I’m happy with my order.

8. december 2025
Nacrystal-logo

Besvarelse fra Nacrystal

Your feedback made our day! Thanks for choosing us.

Bedømt til 5 ud af 5 stjerner

The service was very helpful

The service was very helpful. The bracelets were nicely packaged and very good quality.💖

10. december 2025
Nacrystal-logo

Besvarelse fra Nacrystal

We’re so happy you love it! Thank you for sharing your experience.

Bedømt til 4 ud af 5 stjerner

Great materials

Great materials, good service. Delivery took long because of the holidays?

8. december 2025
Nacrystal-logo

Besvarelse fra Nacrystal

Thanks for your feedback! We will gradually improve our shipping speed. Best wishes to you!

Bedømt til 5 ud af 5 stjerner

Package wasn’t delivered to the correct…

Package wasn’t delivered to the correct address and NaCrystal customer support helped in getting my package to me. Great customer service and prompt service!

19. november 2025
Nacrystal-logo

Besvarelse fra Nacrystal

We’re so happy you love it! Thank you for sharing your experience.

Bedømt til 5 ud af 5 stjerner

The anxiety bracelets are beautiful

The anxiety bracelets that I ordered are beautiful. My only concern is how long it took to get them delivered. I’ll have to order farther ahead than I like.

27. oktober 2025
Nacrystal-logo

Besvarelse fra Nacrystal

Hi,
Thanks for your review. It usually takes about 3-5 days to process your order and ship out. After the parcel shipped, it takes about 5-14 days to arrive. We will be committed to improving the delivery speed of the packages. Please feel free to purchase.

Bedømt til 2 ud af 5 stjerner

Selling fake crystals as real.

I am very disappointed in my first order with Nacrystal. Although the website looks very professional and I did receive my items, the quality is not what is described online. The "crystal" evergreen/Christmas trees are not made with real crystals or stones. It is a plastic tree. The same goes for the worry stones and the labradorite stones. They are knock offs made with some other material than actual genuine stones or crystals. I bought multiple items to sell in a small retail space and will not resell as crystals. One or two of the rings bought were ok, but the rest are not as they are described or shown on the website. Scam and false advertising. UPDATE: Although the seller has clarified the tree products, the rest of the stones I received such as the worry stones and other crystals bought were not real and are not listed as resin in the description. I did not choose to ask for a refund for these items. The items I requested a refund for were cheaply made and less quality than the fake stones! I stand by my original review that these stones and crystals are being sold as real and they are not. The seller did provide a refund quickly for the items I requested.

16. oktober 2025
Uopfordret anmeldelse
Nacrystal-logo

Besvarelse fra Nacrystal

Hi Anne,

I am very sorry it. We have checked your order, the Christmas tree you ordered is Resin Crystal Christmas Tree, the surface it processed with resin process, this is also written in our description. The tree looks like plastic because of the resin surface and the crystals are inside. And for the products that you are not satisfied, we have fully refunded you. We are very sorry for the inconvience it has caused. Thanks for your purchase and advice.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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