After purchasing my vitamins Marine Collagen powder last month and being amazed with the results for my skin I decided to try their Bovine Collagen powder too and switched out my regular brand to t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great customer service. My order was "lost" by Evri Delivery service (or should I say Evri Non-Delivery Service) but My Vitamins kindly replaced my "lost" order. Their prices are very good and when I... Se mere
Virksomheden har svaret
I gave a lower score because of all the crap you get bombarded with just trying to order vitamins. The products themselves are good and delivery is quick. However, trying to just pay at checkout,... Se mere
Virksomheden har svaret
Have been using this product in my soup and it dissolves really well. I take the 20 grams recommended dose five times a week to make up for lost collagen that happens naturally with age. The discoun... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
Meridian House, Gadbrook Park, Gadbrook Way, CW97RA, Northwich, Storbritannien
- 01618131488
- myvitamins.com
4,5
Fremragende
12 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Value for money
Have ordered many times , delivery excellent and vast selection of vitamins and all reasonably priced .
Would highly recommend
23. marts 2026
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Love your products.Good results just…
Love your products.Good results just after one week
21. marts 2026
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Easy ordering. Good discounts.
Easy to order. Good prices. Reasonable delivery charge (under £30). Product review will be when I've been taking it a few months.
22. marts 2026
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Great site !
Great site !! I buy from you all the time. I dont go anywhere else. Anything I need can be found here. Thank you !!
20. marts 2026
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Found what I needed easily and…
Found what I needed easily and completed my order without fuss
21. marts 2026
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Very happy with the product
Very happy with the product. Packaging was very good ! Will order again
9. marts 2026
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Self explanatory rating
20. marts 2026
Besvarelse fra myvitamins
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Very easy to follow website
Very easy to follow website. Very informative and great selection to choose from.
18. marts 2026
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Easy to use,no issues with any of it
Easy to use,no issues with any of it. They arrived fairly quickly with no damage,and they don't even taste bad,it is like having a sweet. Brilliant.
14. marts 2026
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Great offers great service and easy to…
Great offers great service and easy to order
Always delivered on time
20. marts 2026
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Excellent products at good prices .
Excellent products at good prices .. online is easy to use from start to finish I have ordered many times from here happy customer 😊
19. marts 2026
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Very helpful and informative details on…
Very helpful and informative details on each product
18. marts 2026
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I would not use any other company by…
I would not use any other company by side Myvitamins.
18. marts 2026
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I ordered creatine from MyVitamins two…
I ordered creatine from MyVitamins two weeks ago, mainly because they advertised the fastest delivery—within 2 working days. However, it didn’t arrive until 3 days after the expected delivery date. At that point, I was already disappointed, but I let it go.
The bigger issue was how the parcel was delivered. The driver left it outside my house in a box, claiming it was a “safe place.” I never authorised this, especially since I live in an area where parcels left outside have a high chance of being stolen. I expected it to be handed to a family member. By the time I got home, I found the box was left open and the parcel was gone.
I contacted MyVitamins immediately and explained the situation. The first thing they asked was whether I wanted a refund or a replacement. I clearly chose a refund, as I didn’t want to wait another 5 days—especially since I was in the middle of a creatine loading phase.
Despite this, a staff member later contacted me saying they were sending a replacement anyway. I explained again that I didn’t want to wait and had already bought creatine from a shop. The only downside was I had to get powder instead of pills, which I find less convenient, but I couldn’t afford to delay any longer.
Even after clearly requesting a refund (and I have screenshots to prove this), they kept insisting I accept the replacement and then return it via the post office. I explained that I work night shifts and sleep during the day, and post offices usually close early, so this wasn’t practical. I also mentioned that if the parcel was left outside again, I wouldn’t be responsible.
Eventually, a staff member named Brandon confirmed that a refund had been processed and would arrive within 3–5 working days. I thought the issue was finally resolved. However, after 5 working days passed with no refund, I contacted them again.
This time, another staff member, Priniesha, told me they needed to open an investigation into the missing parcel. This made no sense, as the issue had already been addressed and I had been told the refund was processed. When I questioned this, my concerns were ignored, and I kept receiving repeated, generic responses about the investigation taking 2 working days.
At one point, it felt like my messages weren’t even being read. I find this extremely unprofessional and disappointing. You cannot tell a customer that a refund has been processed and then backtrack without explanation.
It’s been nearly 2 weeks and I still haven’t got my money back instead I’ve been lied to and told to wait even longer now before they’ll even say anything.
Overall, this has been a frustrating experience. I will not be ordering from MyVitamins again, and I would strongly advise others to be cautious. It’s also very difficult to contact them, as their phone line doesn’t work. Once they have your money, it feels nearly impossible to get proper support.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra myvitamins
Hi Reduan,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Ben
My order went back to the company as…
My order went back to the company as they couldn't locate my address. The address I provided included house number, street name, town, postcode etc. No reason for not being able to find it.
12. marts 2026
Besvarelse fra myvitamins
Hi,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I did attempt to call you regarding this issue but I was unable to get through to you.
Instead I have messaged through your account to resolve this issue, please log into your account to view this message.
Thanks,
Sam
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Besvarelse fra myvitamins
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.