Great experience! All of the materials were clearly marked. They were very responsive to my questions via email. I really appreciate all of the help and the piece of mind about my test results. I was... Se mere
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Se, hvad kunderne siger
I did the Advanced City Water test. I was pretty hesitant because of the price. However, through home tests seemed too unreliable and like they wouldn't give enough information. In the end, it was wel... Se mere
We are on a well and wanted to make sure our water is super safe to drink. Tap Score has an easy way to collect and ship our sample. What we received was a very detailed, comprehensive report on our... Se mere
I've used Tapscore three times since buying our house in 2022. I'm new to having a well, and since we have a toddler, we wanted to make sure that our water was safe to drink. Tapscore has provided val... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Professional water testing service for home and business. Analyze your tap water or well water for basic contaminants like lead and arsenic or specialized risks like pharmaceuticals, bacteria, and microplastics. Wirecutter and Popular Science rank Tap Score #1. Test before you filter.
Kontaktoplysninger
Derby Street 2704, 94705, Berkeley, USA
- hello@gosimplelab.com
- mytapscore.com
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
SimpleLab....Simply the VERY BEST YOU WILL FIND.
I have been struggling to resolve my home well-water issues...very frustrating and demoralizing to have lousy water. I reviewed a few labs to access my water’s issues and selected SimpleLabs. Unbelievably sound choice and my good fortune. From the outset, each of the rep walked me through the process... helped me get my head around the best treatment equipment solution. I simply cannot say enough good things about SimpleLab. If you are dealing with water issues, then the people at SL will help and guide you all the way.
I was very happy with the whole…
I was very happy with the whole process, and had a great conversation concerning my issues with our water. Very informative and helpful.
Easy Test and Great Follow Up Support
Got a water test, and was able to run through it pretty easily. Test came back and found out we had elevated levels of chlorine by products. Needed some help, so reached out to support, and they answered questions that I had. Great experience overall
Fabulous
This service was great--extremely easy to take the sample and send back, and very helpful advice, especially when I had extra questions I got a speedy well informed response that is making me more confident in how to use the water in my home. Thank you so much!
Easy & Effective
This was an easy way to test the water in an older home we recently purchased. It flagged some issues with our plumbing, and also provided us with the tools to speak with our local water utility about potentially upgrading our service line.

Besvarelse fra Tap Score
I tested my drinking water prior to…
I tested my drinking water prior to installation of a tankless hot water system. Test was comprehensive and simple with good reporting.

Besvarelse fra Tap Score
Easy to Read Report
Tap Score gave us a thorough and easy to read report. Our water was high in uranium and I appreciated the suggested treatment options that accompanied the result. I ended up going with one of the recommended filters and it saved me a lot of research.
Great experience
Easy to order, arrived quick, tracked status on their website, results were prompt, and they quickly answered a question I had about the results. Couldn’t ask for better service! Shout out to Shelby and Johnny!
Excellent customer service
Excellent customer service. After installing a whole home filter, I wanted to test to make sure we didn’t have PFOAs in the water. I sent the kit in and had some questions while we waited for the results. The chat and email response was fast and helpful. And we were happy with the results and the level of detail provided
We bought a house with a well and…
We bought a house with a well and needed our water tested, Kate and the rest of the team went above and beyond. They even went as far as to recommend what they thought to be reasonable solutions to my water problems when the sales people in my area were touting their $3000+ products that may or may not be necessary.
Excellent Service from Start to Finish!
Really excellent service from start to finish. Received my testing package promptly and the instructions for taking the sample and mailing it back were crystal clear. I received the results on the 6th business day after their receipt. The web interface for displaying the results was excellent. I had a few questions which were answered immediately and thoroughly in an online chat. Pricing was very reasonable compared to competing services. Definitely deserving of five stars!
Simple water provides a easy solution…
Simple water provides a easy solution for water testing for anyone needing a piece of mind regarding their water supply. Quick easy to understand results.
Results Completely Wrong
The test results came back and did not match my water profile at all. I have very hard water from a well and their results showed it as very soft water. After some back and forth on this, they agreed to test the pH of another sample. It tested hard, as it always has. They tried to tell me that the pH of my water must have shifted from being very hard to being very soft (first sample) and then back to hard, all in a matter of a couple of weeks. Sorry, but aquifers don't work that way. They did refund my money, but I would never trust any of this companies results or anything that they say.

Besvarelse fra Tap Score
Great product and competent service!!
i just spoke with the Tap Score engineers on the phone -- first of all, awesome that they put kind, smart water chemistry PhDs and engineers on the phone, not just token customer service bots. Anyway, they did an amazing job all around. the test was easy, fast, and really really informative. They charged no extra money to spend 20 minutes on the phone with me and helped me pick out the right water treatment equipment for my home. this is a great service. if you have questions about your water and you can afford this $, i strongly recommend tap score. they score your water health out of 100 and then if you fall short, tell you how to get there affordably.
SimpleWater Tap Score is professional…
SimpleWater Tap Score is professional with great customer service.
I searched locally and could not find the detail that I wanted in a lab. I am very happy to have found a lab that can do most all the tests that you would want. I initially settled for a bacteria test and an organophosphate test because I was concerned that a nearby agricultural canal might be contaminating my well. I spoke with at least 4 different individuals at the lab and all had understandable information and excellent support. The procedure for testing is clear and the lab tests are reasonable and come back with exceptional detail well beyond what you might expect. Options are suggested for dealing with the result of the tests and every e-mail I sent in with questions was answered promptly. I will not hesitate to order further lab tests as they are needed.
Great, wholesome company!
Great company! Owner is a good person who genuinely cares about each and every customer. Try it for yourself and see the great service SimpleWater Tap Score has to offer, Highly recommend this anyone! Thanks A++++++++++
Great Company
They found things in my water that I had no idea would be there and they recommended a filter to help.
Exceptional customer service. I used their chat feature and was immediately connected to a water engineer, who was able to answer all of my questions VERY thoroughly.
I've used other labs in the past and this is more affordable AND the reports are so much better. I've tested by water wtih Tap Score twice and I couldn't recommend them enough!
My wife and I wanted our water tested…
My wife and I wanted our water tested because there were some strange smells coming from the kitchen tap. We know that children are much more sensitive to toxic contaminants in water and we needed to make sure our family is safe!
The folks at Tap Score did a great job of explaining our testing options and making the entire water testing and treatment process very easy.. We purchased two tests and after following easy instructions we waited a week to get our results. Wee found some heavy metals and other stuff in our water that we had no idea was there.
The Tap Score customer support people did an outstanding job of explaining how I should go about removing these contaminants from our water for as low a cost as possible. Thanks for all your help! .
smart and very helpful
very knowledgeable, friendly and helpful. they helped us all the way in brazil ! The team was always available to chat when we wanted to review water questions we had. and very patient.
I bought a tap score water test last week
I bought a tap score water test last week off a rec from a friend and I have to agree with her, this is a really high quality product. I really appreciated the clarity of the water quality report we received and the customer service was excellent. Would definitely recommend to anyone else interested, thank you!!
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