Great experience! All of the materials were clearly marked. They were very responsive to my questions via email. I really appreciate all of the help and the piece of mind about my test results. I was... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I did the Advanced City Water test. I was pretty hesitant because of the price. However, through home tests seemed too unreliable and like they wouldn't give enough information. In the end, it was wel... Se mere
We are on a well and wanted to make sure our water is super safe to drink. Tap Score has an easy way to collect and ship our sample. What we received was a very detailed, comprehensive report on our... Se mere
I've used Tapscore three times since buying our house in 2022. I'm new to having a well, and since we have a toddler, we wanted to make sure that our water was safe to drink. Tapscore has provided val... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Professional water testing service for home and business. Analyze your tap water or well water for basic contaminants like lead and arsenic or specialized risks like pharmaceuticals, bacteria, and microplastics. Wirecutter and Popular Science rank Tap Score #1. Test before you filter.
Kontaktoplysninger
Derby Street 2704, 94705, Berkeley, USA
- hello@gosimplelab.com
- mytapscore.com
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great tests, better people
I ordered several tests from Tap Score / SimpleLab, and I was thoroughly impressed. The kits are easy to use, shipping was fast, and the results were comprehensive. The best part of the experience is the customer service, though. I got in touch with the folks at SimpleLab through the online chat feature a few times with tons of questions, and they were always very responsive, friendly, knowledgable, and willing to help. Robin and Kelly are awesome!
Positive experience but needs a better summary of results
I was very alarmed and concerned when I got my results and needed them explained to me in more laymen’s terms. I was connected right away with Robin through the chat who broke everything down for me and answered every question that I had. I felt much better after I spoke with her and she was very reassuring. I would suggest that when someone gets their results that there is a summary (in simpler terms) and what intervention needs to be taken, if any. It can cause a lot of panic and anxiety and if you don’t know how to make heads or tails of your results and see a lot of alarming numbers / unfamiliar chemicals in your water. Overall, it was a good testing system and I would recommend it to others.
Questions answered and more
In September we used Simple Lab to test our well water to see if it contained chemicals related to Parkinson's disease The results of the test were incredibly comprehensive and the explanation of the hazards for each contaminant were detailed, specific and useful. They discovered a contaminant that needed to be treated for our health aside from my original concerns and informed us about how to do so. The process of testing was easily done with helpful instructions and my follow up questions were answered swiftly and specifically. I highly recommend them.
Easy collection and return with clear…
Easy collection and return with clear results. My daughter did a urine test which showed high levels of Tungsten and Uranium so I am trying to find the source. Our Uranium level at the main kitchen faucet seems to be in "legal" range so more research to be done, but this is super helpful.
Drinking Water Testing is literally the…
Drinking Water Testing is literally the most important easy test you can perform. We cannot test the quality and safety of our food in the same way we can test the water we drink everyday to stay alive. We are our 70's and have lived on farms and drunk primarily well water we thought was good tasting for over 50 years. Our current farm is in SoCal and the water districts in the LA basin 2 hours away have been quietly cloud seeding the last two years to increase rain due to drought conditions in many areas, but that activity has caused rainfall to double for us at higher elevations which has caused ponding on adjacent properties and our well water to become polluted with sediment and Coliform and Ecoli bacteria. As soon as we saw the sediment, we tested our well water with our usual testing lab and even had our well pump guy test it as well and were not satisfied that the results were complete and comprehensive. While trying to solve the well water problem, we were forced to go on bottled water for months and as we checked out every aspect of our well, one scientist referred us to Tap Source water testing operating as Simple Lab as the best testing lab in the country.
We tested our well water with Simple Lab and they tested for and found pollutants that we have never tested for before. This forced us to tap into the local water district main line located in the area. Then, we separated the barn and livestock well water line from our home service line and installed a whole house filter system and tested that "city water" both unfiltered and filtered to make sure our whole house filter was working as advertised. Those two Simple Lab tests confirmed that the WHF was working well for filtering out the water treatment chemicals but not some of the more toxic organic chemicals in all groundwater. Simple Lab (particularly Kelly in customer care) helped us identify and work out resolutions for everything that the WHF was not filtering out, in two detailed email responses which were received by us within 24 hours of our reaching out to Kelly. Great company and service. I will never go back to the "hit and miss" labs we have used in the past. Blessings, John
MyTap Score experience was excellent
MyTap Score experience was excellent. They were one of the few labs which could provide testing of 13 PFOS/PFAS forever chemicals and included in the test report the potential dangers of the these forever chemicals and the best recommendations on how these chemicals can be removed from city water sources. I have already recommended this test to my family and friends because of my belief that these chemicals are truly a harm to humans when consumed through drinking water and potentially through the absorption human skin.
the litmus paper provide expired in…
the litmus paper provide expired in 2006 18 years ago !
IM WONDERING IF THE CHEMICALS you use for the tests also were expired then ! If so test results might be wrong >
Easy to deal with this company
Easy to deal with this company. They provide testing that is done in a reasonable amount of time and their instructions are easy to understand. We are a professional water treatment company and recommend mytapscore to our customers when they are looking for testing that we do not provide.
Easy experience
Easy experience, highly recommend for understanding the health of your tap water. I followed up with questions, and the answered in great detail, great customer service.
SimpleLab is phenomenal
SimpleLab is phenomenal! Their testing process is easy to understand and results were available in a timely manner. The results dashboard was extremely impressive in detailing each individual contaminant and comparing it to levels deemed satisfactory by multiple government guidelines/health goals. This helps put into perspective the severity of your water contamination. I highly recommend this company to any consumer, as I also discovered they provide more comprehensive testing options than what can be performed by other labs.
Environmental Engineer Perspective…
So as a former environmental engineer one thing should be understood with any laboratory data. There is variability. When working a particularly complex site all of the samples would be split between two labs to insure confirmation for any future litigation. At times there would be differences that would be reconciled with further analysis. Your water well sample is a snapshot in time. If there is an out of range contaminant additional testing is required before developing a treatment system. I have found that the data provided by tapscore is reliable. While one does wish to be economical getting a second test for the monthly cost of your cable/internet service makes sense. We are after all talking about your drinking water.
Simple process, Comprehensive
Simple process. Prompt delivery of kit and updates as to timing on results (some test’s evaluation timelines are longer than others) and notification of when test results are published.
Website - ez-pz.
Comprehensive explanations of what the tests mean and possible solutions for issues.
Scores are measured against a multiple of standards, ie epa, CA.
Help line was awesome as I had screwed up a package mailing.
Peace of mind
We live in an old logging town in a rural area where most of the homes are old and the infrastructure isn’t great. Testing our water gave me a lot of peace of mind that our pipes aren’t leaching anything harmful. This test cost about the same as it would have cost me to test it through the county, but it was more comprehensive and more convenient (because I live somewhere rural I am an hour and a half from where I would have had to drop off my sample to the county, mailing it in was much simpler). Collecting the sample was simple and the results were returned within the advertised window. I will definitely use this service again when we move next.
Tapscore saved our lives
My family has used TapScore three times, and it literally saved our life. Here’s our story:
Three four years ago, we were living in Costa Rica, A place often referred to for its blue zones, and focus on eco-friendly approaches. Well, we drank the water. My wife started getting sick, and an intuitively thought to test the water. We flew back to the United States with the water sample and shipped it to tap the score. When we got aWell, we drank the water. My wife started getting sick, and a intuitively thought to test the water. We flew back to the United States with the water sample and shipped it to tap the score. When we got a results, we realize why my wife was ill. There were high amounts of pesticides and heavy metals in the water. This discovery definitely saved our lives, as we were both experiencing declining health with unusual symptoms. We’ve now planted ourselves in the mountains in northern New York, with a tap score of 99. We are drinking straight from the well and experiencing the health benefits. I applaud this company For their efforts to provide top-notch scientific analysis and educate us about what we are pouring into our bodies.
As human beings on this planet, and water being the most pivotal resource we have, I’m constantly surprised about how little attention is put on water quality.
Human beings seem to just accept blindly what they’re told by their water regulatory agencies around the planet. One of my favorite reoccurring experiences is when I visit a friend in another town or city, and 95% of the time they’re drinking the tapwater, claiming that it is one of the “best waters in the country”, with of course, no efficacious evidence to support their claims.
For those of you who are thinking, oh well, that’s another country that won’t happen to us here in the United States. Think again. I went to visit my aunt in kerrsville Texas this year, and her water was noticeably foul, straight from the tap, we tested it with tap score, and the results were worse than Costa Rica.
I was visiting my aunt at the time, because my uncle was in his last few days of his life, dying from bone cancer. Shockingly, one of the heavy metals found in her tapwater, contributes To the development of bone cancer.
As global citizens on this planet, no matter what country you reside, you need to demand that clean water is being provided to you and your homes. The starting place to determine whether or not you are receiving clean water is to scientifically analyze your water. Don’t trust what your water company or government is telling you. Test yourself. Then take action.
The service was efficient and timely
The service was efficient and timely. A little more expensive than expected. I didn't realise the quote was in USD.
Tap score is great!
Tap score is great! I worked with Robin and she is so helpful :) highly recommend this company and make sure if you have any questions reach out to Robin and she is wonderful!
Great customer service!
I ordered and received the kit quickly and even got results back a day sooner than they estimated! The results ratings and explanations were easy to understand and each line had information on what kind of water treatment system would take care of that particular item. Very helpful.
I also reached out for some clarification and Robin was quick to respond and gave detailed explaination and comparisons to help understand the results and options going forward.
Will be using them again in the future to monitor the quality of our water, especially after we put in a treatment system to make sure that system does what we need it to do.
Water test needed asap!
We moved into a new built home and we already knew we had high nitrates. We got a filtered system but I started having health problems. I came across this company and decided to give it a try!! Fun science experiment. Easy directions - quick service - fast results! You can’t complain. I love this!
Easy to follow directions and good…
Easy to follow directions and good variety of tests available. Easy to read and understand report.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








