Alex was great with a technical query for an older product - very helpful, so bought two remote control light switches (Varilight). I'd say above and beyond normal - very professional, Thanks :-)
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very quick response, identified the fitting I needed and signposted me to it. It's ordered and I await it's arrival.
Have used this company previously while renovating our home. Great products at good price, on-time delivery by delivery company who cares and above all good customer service should you change your ord... Se mere
Virksomheden har svaret
I had such a great experience with myswitchshop.com. I ordered some engraved Varilight switches that were custom-manufactured. Alex kept me up to date with progress reports via email when each it... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Lampeforretning
- også i
- Butik med elektronikreservedele og -komponenter
- Elektronikbutik
- Elektronikfirma
- Leverandør af elektroniske dele
- Leverandør af elpærer
Skrevet af virksomheden
We are here to serve you! We sell Varilight Products mainly due to the high quality, low returns rate and 35+ colour ranges that are desirable for any house, flat or commercial property. We offer Data and Power Grid in the majority of Varilight ranges creating bespoke items, plus Varilight's new range The Matrix, a self-assembly product which allows customers to choose face plates and separate dimming and switching modules, this helps to minimize wastage. We have a dedicated Tech & Sales Team, to answer all questions promptly, and as we are located on the same site as Varilight Headquarters, have a direct line to all the departments at Varilight. We receive 3 orders from Varilight daily, so we can maximise on how much we can dispatch each day, and this is delivered to us on foot (and trolley!) to greatly reduce Carbon Footprints. Bespoke products are available on request, please email us if you require this. Any products that are out of stock, are assembled daily for us, so we can make sure orders placed before Midday on weekdays are despatched the same day. In addition to Varilight we also offer accessories we feel are needed, such as, Downlights, LEDs and Wall Boxes. Also in the Family of Products, are our Wood Ranges, these may take a little longer to send as they are hand made, but are made consciously and in respect with the FSC Association. We send out our products fast and efficiently, in packaging that are made from recycled materials only, and that are totally compostable, making a global alliance with Mother Nature. If you require any help before or after sale, please contact us by Phone, Email, Social Media or Internet Chat.
Kontaktoplysninger
Carylls Lea, Faygate Lane, RH12 4SJ, Faygate, Storbritannien
- 01293 851194
- sales@myswitchshop.com
- myswitchshop.com
4,9
Fremragende
3 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Well deserved thumbs-up!
Very fast out of the blocks. Exactly what I wanted and needed at a reasonable price. What's not to like.
10. september 2023
Besvarelse fra Myswitchshop
Many thanks for your feedback. We're glad to hear that you found it easy to source your required products from our website.
MySwitchShop
Besvarelse fra Myswitchshop
Many thanks for your review!
MySwitchShop
The best place to get your switches and…
The best place to get your switches and sockets. The website is fantastic and the customer and technical support (Alex) backs this up. They are always so helpful and prompt. Only use Varilight myself and nothing comes close to the design and quality of their products. Delivery is always fast for when you need it. So switch to Myswitchshop!
5. september 2023
Besvarelse fra Myswitchshop
Thanks so much for your kind words. We really appreciate your feedback and look forward to working with you again in the future!
MySwitchShop
Besvarelse fra Myswitchshop
Thanks for your review.
It's great to hear that your delivery was quick!
MySwitchShop
Fast delivery
Fast delivery. Copper screw less switch & sockets look great Yet to install.
3. september 2023
Besvarelse fra Myswitchshop
Many thanks for your feedback!
MySwitchShop
Brilliant, responsive service
I have used Myswitchshop for a number of years and not only do they ship orders very promptly but answer any and all my queries rapidly and helpfully. And their Varilight products are great too!
30. august 2023
Besvarelse fra Myswitchshop
Thank you for your kind and comprehsensive review.
It's always great to hear back from our repeat customers!
MySwitchShop
Easy to use website fast delivery…
Easy to use website fast delivery excellent product
29. august 2023
Besvarelse fra Myswitchshop
Many thanks for your review!
We hope you enjoy your new product.
MySwitchShop
First rate customer service.
17. august 2023
Besvarelse fra Myswitchshop
We really appreciate your feedback and hope you come back to shop with us again soon!
MySwitchShop
Besvarelse fra Myswitchshop
That's great to hear! Many thanks for your review.
MySwitchShop
Excellent service
Alex answered all my questions and I received the switch plate the next day. Excellent service.
9. august 2023
Besvarelse fra Myswitchshop
Thanks again for your order, and for leaving a positive feedback!
My Switch Shop
Brilliant
Very helpful customer service, also super fast delivery- was delivered the next day! Thanks
2. august 2023
Besvarelse fra Myswitchshop
Thanks for letting us know. We hope you come back to shop with us again soon!
My Switch Shop
Placed a delivery order on Tuesday and…
Placed a delivery order on Tuesday and arrived Wednesday, all the products were extremely well made, very good quality and needed extra long screws which were also provided. Would definitely use again and recommend. Pleasure to deal with.
1. august 2023
Besvarelse fra Myswitchshop
Thanks for your kind and comprehensive review. It's very good to know that your order was received quickly and that you are pleased with your products.
My Switch Shop
Besvarelse fra Myswitchshop
Many thanks for your positive review!
We hope you enjoy your new products.
My Switch Shop
An initial chat conversation with a specialist
An initial chat conversation with a Myswitchshop expert pointed me in the right direction and I ordered the correct replacement switch for my double switch dimmable lighting. Delivery was prompt and the part fitted perfectly.
20. juli 2023
Besvarelse fra Myswitchshop
Many thanks for your review!
It's great to hear that our team were able to direct you to the best product for your setup and that your order was delivered quickly.
My Switch Shop
The delivery has still not been made…
The delivery has still not been made and is late and no indication as yet of when it will be received.
13. juli 2023
Besvarelse fra Myswitchshop
Hi there,
Thanks for your feedback and our apologies again for the unexpected delay with your delivery. We can confirm that your parcel has now been delivered. Please contact us directly if you have any further questions regarding your order.
My Switch Shop
Got exactly what I needed fuss free
Got exactly what I needed fuss free.
Very straight forward purchase system and fast delivery.
All round great service.
11. juli 2023
Besvarelse fra Myswitchshop
Many thanks for your kind review!
We're glad to hear that it was easy for you to place an order and that your products were received quickly.
My Switch Shop
Completely inflexible with their…
Completely inflexible with their returns policy.
13. juni 2023
Uopfordret anmeldelse
Besvarelse fra Myswitchshop
The customer contacted us 3 months after delivery to report a missing component and that a product did not fit correctly. They also wished to return some unwanted items from the same orders.
The unwanted items were two months over our 28 day return period, so could not be returned, however we offered to replace the product that was missing a component and requested some more information regarding the second issue.
The customer chose to not provide this information and ended the conversation, so we could not proceed any further.
Helpful staff on the phone
Helpful staff on the phone, prompt delivery, good looking product.
15. februar 2023
Uopfordret anmeldelse
Competitive price and speedy delivery…
Competitive price and speedy delivery on a product that was difficult to source
9. februar 2023
Uopfordret anmeldelse
Returning customer - Great service
Returning customer. As before, really quick service. the right goods delivered without fuss and within 24 hours of placing order. What more can you ask? Well done Team - 5 stars!
16. februar 2023
Uopfordret anmeldelse
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