Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I’m a 6X Champion Boxer that trains almost and literally every day (1 day off) I run in the mornings 4-8 miles a day. In the afternoons and evenings and nights, I train an additional 2.5 to 3 hours a... Se mere

Bedømt til 5 ud af 5 stjerner

Supplements 100% work. I've never seen so many gains in such a short amount of time in my life. 1-testosterone plus winstrol works wonders for cutting and building muscle/holding onto lean muscle mass... Se mere

Bedømt til 1 ud af 5 stjerner

Ordered my vitamins… took weeks on weeks to get them with zero updates. Finally arrived weeks later and UPS wanted another 50$to give them too me because of tariffs … was neverrrrr told that ahead of... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

It was My Supplement Store to the rescue. I was out of my Life Extension Bone Strength Collagen Formula w/KoAct, which I have been taking for years. They had an ample supply and were great with noti... Se mere

Virksomhedsoplysninger

  1. Fitness- og ernæringstjeneste
  2. Apotek

Oplysningerne kommer fra forskellige eksterne kilder

MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 33 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Easy Peasy

What's to say when nothing happened? It was a smooth, uneventful purchase. I ordered, paid with my PayPal, and on day 5 my package arrived. Easy peasy!!

14. december 2022
Bedømt til 1 ud af 5 stjerner

Black Friday freebies not recieved! 2 messages, still nothing.

I never received my shaker bottle and samples for spending $150 on black Friday. I messaged twice and to no avail. Otherwise this is a good place to shop. I will be back, but I guess this is what happens when you don't make your customers happy by making good on a black Friday offer.

Just an update, I should have mentioned that customer service DID tell me that there was a green check box that I needed to check, which said something like "yes I want my free items".

But in my defense, and I still have their Black Friday Solicitation e-mail, and it says the following, this is an exact quote: "Black Friday Sale 20% off +Free shaker and samples w/purchase over $149". Then at the bottom of the e-mail in fine print it says: "* Sale Runs 11/21 - 11/28. This sale cannot be used in combination with other sales, promos, coupon codes, or special offers. Cannot be used on Bars, Stacks, RTD's or Clearance Items or Select Brands. Free Shaker and Samples promo is limit 1 per customer and while supplies last."

...nowhere there does it say "you must check the green check box" it only says that I need to spend $149.

...I also must say that I buy items from two other websites, which offer free items at certain dollar amounts. One has the following check box options "I want my free stuff" and "I do not want my free stuff". it will not let me checkout until I have checked one of the boxes. I must check a box.

The other website has a popup if you do not choose your free item which says "are you sure you don't want a free item?".

This website had nothing like this. My supplements arrived in a box which had room for the shaker, etc. so it would have been simple to add them in. Maybe a few ounces more.

I also want to mention that I messaged with this one customer service rep and they never offered to send me the free items that I earned with my $149+ purchase. So I forwarded a copy of the Black Friday solicitation and showed them that there was no mention of this illusive checkbox. Just the requirement of spending $149+. You would think that I would have received a response, or maybe they would have just sent the free items? No. No response.

Again, this company is great, has great items, great prices! But when you are offering a free item, just give the free item. Why make me check a box that I want a free item? How about a yes or no box? Or even simpler "Check this box only if you DO NOT want the free item, otherwise you are getting the free item". Seems that they would rather have this review than just giving me the free item that they said I would get with a $149+ purchase.

I will be back next black friday, and I will NOT miss the check box. If all goes well, I will give a new and hopefully 5-star review. You guys deserve a better review, but the customer service for this black friday special is just falling very short of anything better. Make it right, and I will remove the review. If not, then see you next year.

25. november 2022
My Supplement Store-logo

Besvarelse fra My Supplement Store

Hi Jeff. I do apologize for the inconvenience this may have caused, however, there was a pop up box with the free shaker and samples that you had to add to your cart. The pop up box shows up while you are still in the check out process and you either have to click "Add To Cart" or "No Thanks" It won't let you proceed to the shipping page until you click one of the two buttons.

It looks like one of our customer service representatives did respond to your emails on December 6th with a solution. Again, I do apologize for the inconvenience this may have caused.

Bedømt til 5 ud af 5 stjerner

Outstanding customer service and…

Outstanding customer service and support. Any questions I had were answered and good advice provided. Staff are super friendly and knowledgeable. As far as my order it came so fast. Will be back!

7. december 2022
My Supplement Store-logo

Besvarelse fra My Supplement Store

Thanks so much Shawn!

Bedømt til 3 ud af 5 stjerner

Great product and quick shipping

Great product and quick shipping. But online checkout was wrong regarding which items you had in stock or had shipped So my order had to be changed several times.

2. december 2022
My Supplement Store-logo

Besvarelse fra My Supplement Store

Hi there. I sincerely apologize for the inconvenience this may have caused.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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