These guys have been great. I needed to return a shirt, they responded immediately to my email (at a weekend) and dispatched a new shirt as soon as I sent proof of my return. Surprising to g... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Superb customer service. I ordered for Christmas and hadn't realised I could select no Premier League teams so we received 3 Premier league team tops that my daughter doesn't support so wouldn't wear.... Se mere
Ordered a mystery football shirt box and I’m really happy with it. Communication was great from the start and delivery was nice and quick. My nephew loves the surprise factor — he gets so excited open... Se mere
I ordered some boxes for my Son to put away for Christmas. I was uncertain around the mystery kit, and did leave a note not to include UK teams unless the team my son supports. Not only was this not... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Mystery Boxd is an online retailer specialising in unique mystery boxes across many sectors offering customers a chance to shop mystery items at a fraction of the retail price. We are a non-manufacturing retailer working with big and small brands to help prevent stock from going into landfill or being destroyed.
Kontaktoplysninger
Mystery BOXD Limited Ashworth House Rear Deakins Business Park, BL7 9RP, Bolton, Storbritannien
- help@mysteryboxd.com
- mysteryboxd.com
Har besvaret 84 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Issue resolved quickly
Had an issue with size so emailed and we're very prompt to reply and solved issue very quickly..very happy with replacement sent and customer service
Fantastic really happy with this…
Fantastic really happy with this company’s communication after I made a mistake on my order. Very rare to get such a speedy and helpful response. Really looking forward to receiving the retro shirt for my sons 12th birthday
Quick and really good shirts
Quick and really good shirts, will be ordering again.
Shirt was received within the timescale…
Shirt was received within the timescale provided. It was a shirt for an Irish team called Kerry. The shirt itself is a good fit for the size ordered and my son loves it!
Really happy with this purchase and…
Really happy with this purchase and what a great business idea. My son go AC Milan and we’re now booked on a trip to go see the stadium with the mystery strip as inspiration! Will be buying again
Ordered a mystery box for my son
Ordered a mystery box for my son, I made an error in sizing and this was sorted for me extremely quickly and a new shirt received within a few days. Communication was super quick. Would definitely recommend
A great experience
Stumbled across this website & ordered for my 8 year old grandson, arrived quickly, great packaging. Grandson was so excited & over the moon with his shirt. Would definitely recommend not just for children but adults too. A great experience.
Excellent company to deal with
Excellent company to deal with. Fast delivery and boxes always have great products and in line with my requests. I’ve ordered a few times now and never been disappointed.
Fantastic service and item as always
Fantastic service and item as always. This is the 6th or 7th time I’ve ordered items for gifts and they’ve never disappointed!
10/10 business
Great business, great idea, quick delivery, listens to requests and good price.
Great bundle for any football fan
I ordered a shirt , training top and 4 football programmes. Great price and delivery was tracked and I was updated throughout. My son is happy with all of the items , particularly one of the local teams programmes as he is actually in the programme when he was a toddler over 20 years ago !
Would recommend this company
Great returns experience
After receiving a shirt that my son already had, I emailed to do an exchange. Anita asked what shirts my son had got so that they could make sure we'd get something different. I sent my tracking number for return and my new shirt arrived the next day. Fast delivery and great service.
Great service from team Boxd!
Great service from team Boxd!
Fast and effective responses to emails as well a supportive response to my query. Such a great company and great items 👍
Never again
This company is atrocious.
Ordered 2 shirts. They came. We were pleased with them but they didn't fit so asked if we could exchange them for exactly the same shirt but next the size up.
The response I got said absolutely no problem. They had both shirts in stock the next size up. The new shirts arrived. I went from a purple shirt to a long sleeved yellow goalkeeper shirt. Then I went from a green shirt to an orange shirt. I'm not sure how they managed to think those shirts were the same.
There is absolutely nothing on their website or on their socials that indicates you could receive a long sleeved goalkeeper shirt. Every single video and photo posted is short sleeved.
They then blamed it on a new member of staff called Alex. This company need to stop using AI to reply to emails. They clearly do not know how to use AI and have done nothing but mess me about.
0% chance I'll be using or recommending this company to anyone.
Great service and top products
Great service and top products. Delivery is lightning fast, too
FF Premier League winner
I won the FF premier league competition and the team have sent over the prize :) great company, and speed off delivery is amazing
My son is buzzing with the shirts and boxes
The customer service was outstandingly…
The customer service was outstandingly fast, friendly and helpful. Great product too
Great service from great service start to delivery
Great service from start to delivery
I would highly recommend Mystery Boxd
🌟🌟🌟🌟🌟
Worst treatment
Shocking service,ordered four shirts, no contact from them,blamed warehouse problem,gave it a few days still no shirts,eventually after nearly two weeks,I asked for my money back
Top class customer service
Top class customer service. Small issue with our order, Anita in customer service could not have been more helpful! Problem solved efficiently and extremely quickly. Would buy again.
Dette er Trustpilot
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