MY Smart Home Shop Anmeldelser 

244
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Item arrived quickly and in adequate outer packaging. On opening, the internal package was in good order with no damage. Can't report on the cube performance as I have to wait for HDMI cable to arrive... Se mere

Bedømt til 5 ud af 5 stjerner

Found the Ring Doorbell on My Smart Home website at a fantastic price, almost too good to be true. Ordered item on Tuesday and it arrived on Friday ( so not next day delivery) having said that I can... Se mere

Bedømt til 5 ud af 5 stjerner

Found the Amazon Kids tablet here for £30 cheaper than anywhere else, with Avengers case and plug adaptor included. Brilliant value and the item arrived the next day. Fantastic service thank you!

Bedømt til 2 ud af 5 stjerner

Purchased 3 Google Protect smart home smoke and CO detectors. Arrived quickly - 2 were sealed and came with all correct packaging, stickers, instructions and documents - 1 was clearly open box, missin... Se mere

Virksomhedsoplysninger

  1. Elektronikbutik
  2. også i
  3. Butik med sikkerhedsudstyr
  4. Butik med stereoanlæg
  5. Elektronikfirma
  6. Lampeforretning
  7. Leverandør af AV-udstyr

Skrevet af virksomheden

Express delivery for all. 60 Day Returns. Where can you go wrong? Technology can often be overwhelming.. But Don't Worry! MY Smart Home Shop is here to assist you in transforming your simple boring home into a Smart Home! As a steadily growing independently owned business, we strive to provide a friendly personal service, tailored to suit to each of our customers’ individual needs. No question is too big or too small as we help guarantee you are successful in converting your home into the smartest on the street. However- please be warned! Once you catch the Smart Home bug its hard to shake! For this reason we offer a range of discounts on bulk purchases, to ensure that achieving an up to date, fully functioning smart home is an affordable option for all! All of our products come with a full warranty, and a 60 day no quibble returns policy so you never have to worry when shopping with us. Smarten Up!


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

244 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(244)

62 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Hue Lilly Outdoor Lights

The price of these lights from My Smart Home Shop was very competitive.
Delivery was quick with plenty of communication beforehand.
The product was well packaged and of high quality as expected.
I would highly recommend My Smart Home Shop .

1. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

MY Smart Home Shop are first class.

I’d never heard of MY Smart Home Shop before, so was wary before purchasing. Their reviews were excellent, which gave me the confidence to purchase, as did their excellent website, which gave a sense that they could be trusted. The result was excellent – outstanding communications, product delivered ahead of schedule and of the highest quality, too. Highly recommended.

18. september 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Very late delivery…limited information

Ordered and paid for on Thursday, for next day delivery. Waited in all day Friday and Saturday. Updates yielded no information. (Parcelforce- awaiting receipt of goods).
Emailed company Sunday and Monday morning to flag up no delivery and no updates.
Received email Monday pm to say an issue meant the goods had been returned but would be re-sent for Tuesday delivery.
Post Office sent email later on Monday to say delivery would be between 10am and 2 pm Tuesday. (Not guaranteed). Again, we were unable to leave home for the day. Goods arrived 4:10 pm Tuesday. We had 3 days unable to leave home as goods needed signing for. Poor and somewhat disappointing.
Follow-up phone call today (Wednesday) and apology for the delay was unexpected and appreciated.

4. september 2025
MY Smart Home Shop-logo

Besvarelse fra MY Smart Home Shop

Dear Douglas,
Thank you for your review and I am sorry to hear that your order was delayed.
I am glad that you received your order eventually but regret that our service fell short of your expectations.
I believe our team has reached out to you to convey our apologies and offer some remedial action.
Thank you for your time.
MY Smart Home Shop

Bedømt til 1 ud af 5 stjerner

Over 2 months since purchase and no product (nor refund)

Its over 2 months since I purchased a product from them and I haven't received it and they have stopped responding to my emails. I instigated a process with them for a refund, filled in the form, got a police report and sent the information to them and since then haven't got a response to multiple follow up emails. Still don't have the product or a refund. I don't know if the other reviews are just bots

1. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Delivered on promise

I needed 3 x nest smoke alarms with long dates (they expire after 10years and are no longer produced). They had some that were 9 years left . Well happy. 😃

29. august 2025
Bedømt til 1 ud af 5 stjerner

I ordered a gift last Wednesday.

I ordered a gift last Wednesday. June 04.
I paid for the next day delivery.
Today is 09 June and I am still waiting.
The note on the tracker is that you have only told Royal Mail it is coming.
This is not a service.

4. juni 2025
MY Smart Home Shop-logo

Besvarelse fra MY Smart Home Shop

Dear Mark,
Thank you for your review and I am sorry to hear that you did not receive your item.
I can see that our team initiated a replacement of this as soon as you made us aware that this item had not arrived, and you received your order the following day.
I can only apologise for this and we take full responsibility for our courier partners to make things right as soon as possible.
I can see that our team also provided you with a partial refund as a gesture of goodwill.
I hope this has resolved your concern but if there is anything else we can help you with, please do not hesitate to get back to us.
MY Smart Home Shop

Bedømt til 5 ud af 5 stjerner

I gave 5 stars but problems with payment…

I gave 5 stars as it’s an excellent service ..and the goods I was looking for very easy to access on the website as well..the only minus points were:

1. It was quite difficult to actually pay on their website..took about 4 attempts on the payment page before it was finally processed..

2. Subsequently..after actually paying for the order I then received 3-4 emails offering me a £10 discount as my order was still supposedly left in the cart, which was actually incorrect, as I had already just paid for the goods

3. I then emailed the company to ask for the £10 discount to be taken into consideration but my request was declined as my purchase had already been processed..and they were unwilling to give me a £10 refund..

Despite the hassle over non existent discounts and actually paying for my order I still gave the company 5 stars for the quick service ..my request for the discount was a bit cheeky really but even so..it seemed a bit unfair that I had paid £10 more than they were willing to charge me for the same goods I had paid for already.

26. april 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere