I had a custom order made and had a really positive experience. Communication was excellent — very helpful and responsive throughout. The quality of the Biothane and hardware is great, and every... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good product and Christy as usual obliged with the order and delivery super fast. Order 2 x 1.2 metre biothane slip leads. Thumbs up! Thanks Christy.
Good product and Christy as usual obliged with the order and delivery super fast. Order 2 x 1.2 metre biothane slip leads. Thumbs up! Thanks Christy.
Have received the most excellent service from M&W, from tailoring an order to meet my precise needs, to very effectively resolving a small consequent problem. They've been amazing. And I so love my bi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Quality handcrafted Biothane Pet Products lovingly made in Derbyshire
Kontaktoplysninger
Chesterfield, Storbritannien
- myrtleandwillowuk@outlook.com
- myrtleandwillow.co.uk
4,9
Fremragende
149 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good product and Christy as usual…
Good product and Christy as usual obliged with the order and delivery super fast.
Order 2 x 1.2 metre biothane slip leads. Thumbs up!
Thanks Christy.
10. april 2026
Good product and Christy as usual…
Good product and Christy as usual obliged with the order and delivery super fast.
Order 2 x 1.2 metre biothane slip leads. Thumbs up!
Thanks Christy.
13. april 2026
Uopfordret anmeldelse
Great quality and service
I had a custom order made and had a really positive experience. Communication was excellent — very helpful and responsive throughout.
The quality of the Biothane and hardware is great, and everything feels well made and finished to a high standard. My custom collar adapter and lead handle turned out exactly as I’d hoped.
Quick turnaround as well, which I really appreciated. I’ll definitely be ordering again.
23. marts 2026
Besvarelse fra Myrtle and Willow UK
Thank you for such a kind and detailed review. We hope to see you again in the future :)
Besvarelse fra Myrtle and Willow UK
Thank you for your orders and review! :)
Great product and quick delivery
Great product and quick delivery
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Myrtle and Willow UK
Thank you for your kind review :)
Fast and efficient service
Fast and efficient service. The long line looks to be good quality although I haven't used it yet.
8. marts 2026
Besvarelse fra Myrtle and Willow UK
Thank you for your order and taking the time to leave us a lovely review:)
Besvarelse fra Myrtle and Willow UK
Thank you for leaving an amazing review :)
The quality of the collar and lead…
The quality of the collar and lead feels really good. Both items were sent very quickly, I got them before expected date.
Overall it ess a good experience
6. marts 2026
Besvarelse fra Myrtle and Willow UK
Thank you for your order and taking the time to leave us a lovely review :)
It does the job.
25. januar 2026
Besvarelse fra Myrtle and Willow UK
Thank you for taking the time to review our products :)
Top Class Company
Top Class Company
Top Class Price
Top Class Communication and Delivery
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra Myrtle and Willow UK
Thank you for your order and fabulous review! :)
Besvarelse fra Myrtle and Willow UK
Thank you for your repeat custom and kind review! :)
Great customer service
Very helpful when I was confused over shipping, super quick to reply to emails and genuinely concerned.
My order turned up and is exactly what I needed and great quality too.
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra Myrtle and Willow UK
Thank you taking the time to leave us a lovely review :)
Christy was a great help in finding the…
Christy was a great help in finding the perfect collar size for my puppy. She quickly answered my query, and the package arrived within a few days. I'm thrilled with the biothane collar and lead—they're incredibly easy to clean and fit my puppy comfortably. Much appreciated!
9. januar 2026
Uopfordret anmeldelse
Besvarelse fra Myrtle and Willow UK
Thank you for leaving us such a lovely review, hope to see you again! :)
Brilliant service and products
Brilliant service and products. Recommended and will definitely use you again
2. januar 2026
Besvarelse fra Myrtle and Willow UK
Thank you for your custom and taking the time to leave us a lovely review! :)
Best customer service I've ever received
Best customer service I've ever received. This company never fails to impress me. I've ordered a few times and the service and quality is always outstanding. I wouldn't buy my dog leads/collars from anywhere else now.
16. december 2025
Besvarelse fra Myrtle and Willow UK
Thank you for your repeat custom and trusting us with your order :)
Besvarelse fra Myrtle and Willow UK
Thank you for your repeat custom and taking the time to leave us a fab review! :)
Thank you for my fabulous collar
Thank you for my fabulous collar. The communication, service, variety and fast delivery were excellent. I can highly recommend Myrtle and Willow.
20. november 2025
Besvarelse fra Myrtle and Willow UK
Thank you for trusting us with your order and your kind review!
The personal service
The personal service, extra mile and friendliness coupled with ease of ordering and speed of delivery … that’s before we get to the quality of the slip collars and leads I ordered (great colours too!)
Thank you so much .. now just need to teach the spaniels to heel!
20. november 2025
Besvarelse fra Myrtle and Willow UK
Thank you for trusting us with your custom order and leaving us a wonderful review :)
Excellent product
10. november 2025
Besvarelse fra Myrtle and Willow UK
Thank you for your order and kind review! :)
Besvarelse fra Myrtle and Willow UK
Thank you for your order and for taking the time to leave us a lovely review! :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.