Received part of my order today. Express delivery and well packaged. Melissa has been very responsive and helpful throughout the process. Both my husband and I are extremely happy with his brand new p... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've given three stars, orders came separately (3 times), was left thinking my orders were stolen. First delivery, packing slip stated two items, yet received only the one. Second delivery, same thing... Se mere
This is a chriscos international brana and are not based here.Crap service,state a 2 week delivery window when in actual fact its its at least 12 weeks everything. Ships from Australia So your stuffed... Se mere
I shopped here for years then suddenly this year they suspended my last order after I had already paid half of it and said they'll re-activate it after I give them photo ID, credit card numbe... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Online layby store with layby plans up to 12 months long on over 40k products!
Kontaktoplysninger
58 easey st Collingwood, 3066, melbourne, Australien
- 0800 695 292
- customerservice@mylayby.com
- mylayby.co.nz
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
just ae comment still waiting for my…
just ae comment still waiting for my ps5 consol disc version to arrive its been way over two months but i guess its up to sony to hurry up and ship some to nz if some body could let me know that will great cheers

Besvarelse fra My Layby New Zealand
This is my second purchase wih MyLayBy…
This is my second purchase wih MyLayBy NZ and as the first time, the service was impeccable and I promptly received my order after the last payment.
Very happy.

Besvarelse fra My Layby New Zealand
Still have not received my order
I have waited over a month now for my delivery I finished paying of my order over a month ago and still have not received my order.
Did not have stock
Did not have my order not looking forward to my next order probably will have none of that as well
First time buying something off My…
First time buying something off My Layby. So far so good
thanks so much
thanks so much. I absolutely love my laybuy, fast deliveries, great service and will recommend your service to anyone
Do not buy from here if you need your…
Do not buy from here if you need your item in the next few months. It will sit in an Australian warehouse for weeks on end and they couldn't care less. Any delivery times on their website are lies.
My partner and I are going on about 2…
My partner and I are going on about 2 weeks waiting for the refund to be in his account as we have told the customer service our reason why we asked for the money back. The latest we have heard is that they are investigating why we have not received the refund
Do not buy the xbox
I orded the new Xbox to be told half way through my laybuy they can not source it anytime soon or by xmas as planned yet they are still advertising it with no warning that supplying it comes with delays and they hold none. I asked for a refund to be told a few days later they forgot to process it so patiently I wait to call another 5 days to be told it will be upto another 5. Nearly 2weeks for a refund is ridiculous
Add
Finally received partial but not the full refund my laybuy was canceled the 25 of spetember it is now the 15 of October. I no longer wish to deal with this company and have canceled my last laybuy which was basically finished id rather spend my money else where where I know the product can be supplied and that my money is safe

Besvarelse fra My Layby New Zealand
Was really happy with my purchase and…
Was really happy with my purchase and delivery was fast very happy customer
Once I had payed it off it arrived on…
Once I had payed it off it arrived on the day they said it would arrive. Easy to deal with and would deal with them again.
Website is great and lots of products BUT
Website is great and lots of products to choose from. But since paying for my item (paying it all off) I’ve had issues with receiving it and it’s been over a month now since last payments comes out and item is still sitting in Australia warehouse. Quite disappointing
UPDATE: My Layby then commented that there was an address mix up from my end... but if they'd check their system then they would see that I had changed my address in their system in July 2021, I also followed up to them direct with an email to confirm the address change and a screen shot to show that it was updated on their website BUT, item was still dispatched (in September) to the old address, that's 2 months later and I have had to call Australia Post from NZ and pay toll call charge to change the address with them direct. Poor service my laybuy team and no accountability. I would not use them again

Besvarelse fra My Layby New Zealand
Great items discount vouchers friendly…
Great items discount vouchers friendly staff
Long time customer
Have shopped with My Layby many times now and have always enjoyed my shopping experience and also the purchases I have made. All items are as stated. Highly recommend to anyone looking for time payments on products etc
I have been buying through Mylaybuy for…
I have been buying through Mylaybuy for a few years now. Without this service I wouldn't have had as many holidays that I have had. Great way to get what you want. Easy affordable payment scheme.
BEST PLACE TO BUY FROM
I've sent you emails and you say you…
I've sent you emails and you say you will respond but no you don't. Now money has been taken and I want it back.

Besvarelse fra My Layby New Zealand
Excellent payment plans even on the…
Excellent payment plans even on the benefit excellent customer service and updates packages come on expected date and time but give a the circumstances of level 4 lockdown deliveries will be delayed which is ok because of the regular updates thank you Mylayby you guys are awesome
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