I purchased a wetsuit after carefully…
I purchased a wetsuit after carefully checking the measurements provided on the website, which seemed to match what I was looking for. However, when the wetsuit arrived, the measurements did not quite match my expectations, so I had to return it, paying almost €40 in shipping costs.
I sent an email explaining the situation, but I have not received any response whatsoever. I find it unacceptable that a customer has to bear these costs when the measurements provided do not accurately match the product received, and on top of that, there is no response from customer service.
This has been a very disappointing experience, both because of the additional costs and the lack of customer care. I will not buy from this store again, and I do not recommend it.






