myintensivecourse.com Anmeldelser 797

TrustScore 3 ud af 5

2,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I've just received a call from Kelsi informing me of where my driving test is taking place and when the time and date is. Kelsi also made me aware that the instructor I have been matched with will be... Se mere

Bedømt til 1 ud af 5 stjerner

AVOID. This business (Safer Driving UK Ltd, trading as My Intensive Course) looks like it's about to be struck off. Do not give them any money. If you have already had your fingers burned, add to t... Se mere

Bedømt til 5 ud af 5 stjerner

Helpful staff - especially Kelsi who sought to allay my fears after I saw some of the negative reviews. Instructor was good, test booked, queries all responded to and my son passed. Thank you.

Bedømt til 1 ud af 5 stjerner

The worst company ever plz don't be fooled by the 5 ☆ they get there m8ts 2 write them Nice reviews not genuine Took my sons money that his late nanna left for him and nothing no lessons no not... Se mere

Virksomhedsoplysninger

  1. Trafikskole

Om myintensivecourse.com

Skrevet af virksomheden

My Intensive Course Ltd

My Intensive Course Ltd is a family-owned business based in South Wales, that specializes in providing intensive driving courses, also known as Crash Driving Courses. We are pioneers in the field of intensive driving courses with over 14 years of experience. Although we are based in South Wales, we provide Intensive driving courses across all of mainland Great Britain & cover every UK post code and test centre.


Our experienced instructors aim to help you get on the road as quickly and safely as possible. We offer an intensive program that combines expert driving instruction with practical application, so that you can become a confident and skilled driver in no time. Our Intensive courses are tailored to fit your schedule and needs, to ensure you get the maximum benefit from your learning experience.

As part of your driving course, My Intensive Course will fast track your driving test. We do this by using our powerful business booking system that bypass’s the public booking system to ensure you have a test to align with end of your course.

In addition to this, My Intensive Course Ltd can also arrange your theory test. You will be given free access to our online training and can help support you through a 1-2-1 session with one of our fully qualified Approved Driving instructors, should you require a helping hand. As an added bonus, when you book your theory test through us, you will be entitled to unlimited free resists, providing you meet our revision criteria.

My Intensive Course Ltd offers manual and automatic driving Intensive courses with a range of packages to choose from. Whether you’re a brand new driver or looking for a refresher, we have a course to suit your needs. Click on the button below to select the course best suited for you and get ready to hit the road!


Contact
• action@myintensivecourse.com • 0333 014 7072 • 1 Jistcourt House - Llewellwyn’s Quay - Port Talbot – SA1 31RF

Book Now Call Me Back

Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

797 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 14 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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Bedømt til 1 ud af 5 stjerner

Signed up self but to the UK leading…

Signed my self but to the UK leading driving crash corse. That's funny told me the was drivers in my area took my money 10 weeks I was waiting and calling there garinte was 4 weeks after calling around 6 weeks they keep promising drivers never got nothing then om 10 week they said we have nothing in you're area no drivers and that they can't help so wasted wall that time and money my refund was due weeks ago I call they said they didn't receive the application when I did full in the hole thing a manager has to confirm the refund after 10 days ime still waiting

22. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Kev!!

Kev has been insane! Absolutely amazing to deal with me as a student. Passed straight away I’m so happy thank you so much!

22. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very Slow. No Communication.

Very Slow. Booked my Son this course in February he has done lessons weekly, got told he was test ready in June, but can’t book his test til October. With only a few lessons left of his money he now has to stop lessons til nearer the time. They don’t tell you anything, I have been ringing every week to find out an update, only to be told different things each time. Not an intensive course in my opinion, so don’t pay over the odds and find yourself a different instructor.

17. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Firstly thank you for refunding my…

Firstly thank you for refunding my daughter most of her money!
But i dont thank you for the bullying ways the manager used against her-
1- and rest assured I will notify all of our associated driving instructors in your local area about this case to allow them to decide if they are willing to work with someone who behaves in the manner you do.
2- we will not fight to assist getting a full refund.
And plenty more of bulling ways, all in email may I add!
I as your ex-clients parent only called once and spoke to a young lady about the issues (who agreed with me) I did NOT swear at your staff I did how ever use swear words as none of you were helping with the situation and it was frustrating.
They way my child has been treated and spoken about is way out of line and very very disrespectful.
Yes my child mentioned her disabled child (as did you mention yours) because you had taken all of her money and not done a thing apart from get her a lesson (no test or anything even though she had paid extra for platinum fast track) even though you say she had a test booked in a reply? No one ever told her that, infact she was told there was no tests available and you would keep looking.
She tried to cancel several times within her 14 day cooling off period but you wouldn't let her,
The terms and conditions were even wrong and we was told you didn't know why and surprise surprise they were changed 4 hours after we challenged it!
You state she had a test booked on 12th July but her course didn't start until 17th July..so how does that work hahaha.
She was also NOT abusive to any of your staff she was straight to the point and conducted herself extremely well, the emails she sent were clear, professional, and mature unlike the emails she received from the manager.
Even the driving instructor tried to warn my child about your scam when on the initial phone call together.
I do hope the manager gets to go on some sort of training course to learn how to conduct himself professionally and not in a bullying manor and its not good for business and doesn't make for a very nice person.
I would advise everyone to stay clear and dont part with any money at all because they tell lies about absolutely everything including how the customers have spoken to them!!!

17. juli 2025
Uopfordret anmeldelse
myintensivecourse.com-logo

Besvarelse fra myintensivecourse.com

Hi Shel, the manager you refer to is myself and I am happy to publish all correspondence and call recordings as you have both proved yourselves to be less than pleasant people to deal with. Everything for this course was set up as it should have been. Here is a copy and paste of the driving test confirmation and the course started on the 1st July. The day Kaci cancelled her session. She only wanted to cancel as she was told any further last minute cancellations would be charged. Dear Kaci ******
Your Car driving test is booked for 11:11am on Saturday 12 July 2025 at Chelmsford (Hanbury Road) driving test centre, Driver and Vehicle Standards Agency, Driving Test Centre Chelmsford LGV, 15 Hanbury Road, Widford Industrial Estate, Chelmsford, CM1 3DR.
From 21st April 2025 only LGV tests will be conducted from RSM LGV, Enterprise House, Rawreth Barns,Doublegate Lane, Wickford SS11 8UD
Car and ADI tests booked from 21/04 will be conducted from 9 Crittall Road, Witham CM8 3DR. Candidates to park in front of building. Waiting area and toilets available. What3Words - ///hopefully.cubic.paddocks
You must bring:
• your UK driving licence
(if you have an old style paper licence, you must bring it along with a valid passport)
• a car - most people use their driving instructor's, but you can use your own if it meets the rules

Your test will be cancelled and you'll have to pay again if you don't bring the right things or you arrive late.
How the test works
You can find out how the driving test works or read tips on how to prepare.
Changing your test date
You can change your test date if you want to find an earlier appointment or move your test to a later date. You'll need your driving test reference number: 67644238.
You can change or cancel your test up until Monday 30 June 2025. You'll lose your fee if you make any changes after then.
If you have queries regarding this appointment, email us quoting the driving test reference number above with your driving licence number or theory test number.
CustomerServices@dvsa.gov.uk
Bad weather on the day of your test
Call 02045585619 if there's fog, ice, snow, flooding, or high winds on the day of your test. You'll be told whether your test can go ahead or not.
We wish you success with your test.

It is sad the Trustpilot offers a platform for anyone to throw anything at any company like you have. As we said to Kaci, we wish her well for the future as we do you.

Bedømt til 1 ud af 5 stjerner

SCAM SCAM SCAM

Be very careful when booking with this people; Their scams works like this;
1) They adveritse they can arrange a driving Test for you in 10 days.
2) You text them and ask for the price and to book
3) They call you as they don't want any trial in writing and tell you that you need to book a course first as this driving test booking service only available for the people who purchased the course; and the minimum amount of hours you can book is 10-12 hours and you need to pay close to 900 pounds (which is 2-3 times more expensive than current market for driving lessons). You tell them you don't need any driving lessons and you just need the test; they say they can't help as the tests are only for the students.
4) They ask you to send an email if you want to book or they do it on the phone
5) In the email you ask for the course and also the premium test booking which they guarantee booking in 10 days.
6) They give you 2 different invoice - one for the course of the driving lessons which you paid 2-3 times more and also one for premium test booking which is 120£
7) So you ask them to book the driving test and they say first you need to complete lessons only after that they can book the test. (Shady)
8) You complete the lessons easily as you know how to drive.
9) You ask them to book the driving test and they say they will look into that
10) After 10 days they send you a message saying that they weren't able to book and they are going to refund the money you paid for the test which is 120£.

So these guys make you pay 3 times more for the driving lessons and they pay profit from that on the promise of booking the test. However they have never been intented to book the test as it is quite difficult. That is why they make you pay 2 different things. So there are hundreds of people who fell into this scam. Do not pay any money to them. They may say ooo it is intensive course that is why it is expensive; do not believe their bs as it has absolutely no difference than any of the lessons you could get from instructor.

If you have fallen through this scam please contact me as we are preparing lawsuit, we have already conducted a few previous customer they have scammed the same way. And you can get not only the amount you paid but possibly some compensation because of the trouble and time they caused

9. juli 2025
Uopfordret anmeldelse
myintensivecourse.com-logo

Besvarelse fra myintensivecourse.com

Hi Berkay,

You contacted us for a driving test only. We explained we do not offer just driving tests as we are an intensive course provider. We explained to you how we work, and you were happy to progress. Due to your location, we advised the delay with sourcing a driving test. We also advised the Platinum Fast track in your area was NOT a guarantee, but you wanted to proceed. We could not source a test within 10 days and offered you the refund of the fast track. You have also completed all your course hours. Furthermore, the prices on our website are cheaper than most other intensive course providers. You clearly did not research the product before booking. We have your course confirmation and agreement that you understood and were happy to progress. We will send you an email to start the process of refunding the fast-track fee as per article 17-17.6.

We wish you all the very best for the future and safe driving for life.

Bedømt til 1 ud af 5 stjerner

Scammers

The advise you should be matched up with a driving instructor within 4 weeks. I gave them nearly double this time to find me an instructor before asking for a refund.
Nearly 2 months later I’m still chasing my refund.
Avoid at all costs!

10. juli 2025
Uopfordret anmeldelse
myintensivecourse.com-logo

Besvarelse fra myintensivecourse.com

Hi Shannon, you have been refunded and we made you aware of further delays in your area due to overwhelming demand. We never intentionally get it wrong and learn always. Any delays are currently out of our hands due to illegal sales of driving tests from third party sites. We wish you all the very best for the future and hope you have a safe life of driving. 🙏

Bedømt til 1 ud af 5 stjerner

Over payment

I wouldn't give these the time of day my son passed his first time they said he would need 40 hours of lessons which he used 30 and when he tryed to get 10 hours they wouldn't give it to him

9. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

JOKE!

JOKE!! Nothing quick about them! Only done 2 lessons in 4 months!!
Customer services are useless

7. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This place should be called my not…

This place should be called my not intensive driving course. Honestly this company caused me and my boyfreind stress tears and almost a breakup. He waited almost a year and a half. They got him 3 hrs initially. Once he paid his £750. With a driving instructor. After this they said they would be in touch. We heard nothing. We rang them we was told there was no test. but they would be in touch. Alisia was useless. The assistant manager. She was patronising down the phone like it was our fault. When we asked for a refund. She said we would receive less than half back. Because of admin charges. Forcing us to wait. It took for me after a year of waiting for his test to call them every single day. I spoke to kellsie she tried but she lied as well saying she would call back when she never would. The manager refused to come to the phone. In the end they told me to download the app testi. To get my boyfreind a test. After them taking £750 of us. I spoke to Shaun he was the only one that helped. But my boyfreind was told he was going into his test. Without any lessons. Cas he only had 3 hrs left. And that was took by the driving instructor. Picking him. Up and taking him to the test center. So going threw a test. After having only 3hrs lessons. In the end we got a test. A year and half later. He passed with a good instructor .the instructor said he was nothing to do with the company. And he was sorry we went threw this. This company is a scam. I fear the good reviews. On here are fake. Because the bad reviews are the same nightmares we went threw. It would have been quicker had we done it the normal way. Please dont ruin your life with these people. They take your money and dreams. And turn them in to knightmares.

3. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

They are basically a scam it’s not an…

They are basically a scam it’s not an intensive driving course when they take weeks to get back to you, trying to get a refund because they set me up with an instructor who dropped out on lessons after I took time off work, now after I sent them evidence of the driving instructor cancelled the lessons but says he done them on the app they have not got back to me in over 3 weeks for anyone reading this do not use this overpriced, fake advertising and just an outright scam

1. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great company, passed first time

Booked around 3 weeks before my 17th birthday, found me an instructor the next day! Wonderful instructor started the course 2 days after my birthday and passed 4 weeks later first time! They booked me a test 2 weeks into my intensive course. Great staff and wonderful communication! I highly recommend!

20. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

AVOID AVOID AVOID

I honestly don’t even know where to start.
I booked this course and got assigned with an instructor rather quickly but didn’t start for 4-5 weeks not exactly sure. The first lesson was booked and we both knew this about 2 weeks prior the day before my first lesson i get a message saying he’s ill which is understandable and he will book us in again for a couple days later. A couple days later rolls around and the day before this next lesson he informs me he can’t do this lesson either as his car is in the garage, bare in mind i’ve taken 2 days of for work both times and he only let me know the day before. We have two lessons he arrives as normal as i expected the lessons were find didn’t teach me too much he just sat on his phone most the time looked up every now and then saying where to go then back off to his phone. He told me these lessons were going to be 2 hours long each, wrong, they was one hour at a push. The next lesson i gave him a message asking if the lesson was on and it was only because i messaged him first and asked him if the lesson was on i got a reply saying no can we do another day, if i didn’t message wonder if i ever would’ve. It was around this time i got fed up with it and rung up the company complaining i got told to give him another chance after already giving him 3 i gave him the benefit of the doubt and gave him another chance. The next lesson rolls around, guess what i message him again and he can’t do this day either. That is now 4 times he couldn’t do 2 of them i had to message and ask if we was still on for the lessons. That was the turning point i ring up the company for a second time saying i was my refund ive had enough, i received an email saying to fill this form out they will review it and i should have my refund in approximately 2 weeks. That was 3 months ago rung them about 6 times since and i always get the same response it’s either they are just reviewing it i will get a call back later (which i never do) or their most recent excuse is they are waiting on my driver to send them the money. What kind of joke is that. It isn’t my fault he isn’t paying you back i wouldn’t even be surprised if he doesn’t know what is going on in all honesty. But apparently it’s my fault as i have to take it on the chin and loose out on money as they can’t reimburse me for the money as i have paid for a service i haven’t received. As a matter of fact the instructor does know what is going on gave him a message not too long ago asking if me and him could sort this out between us and he can pay me back as it will be far quicker then going through the company and a lot less hassle. It wouldn’t take a genius to guess what happened, he read the message and that was the last i ever heard from him or the company. which was just over a month ago. DO NOT USE THIS COMPANY THEY ARE A WASTE OF TIME YOUR BETTER OFF RIPPING YOUR MONEY UP AND THROWING IT DOWN THE DRAIN.

INSTRUCTORS NAME WAS DAVID ARNOLD FROM BOURNEMOUTH.

24. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Passed first time.

Passed first time.

Needed a test urgently due to theory test expiring and they got a test booked before it and in my preferred test center.

Also found a great instructor for me within a few days of paying.

23. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Don’t waste your money.

AVOID this course.
Been nothing but stress since I booked it.
The instructor has lied to me and then gone to the course and told them different. I tried cancelling my course within my 14 day cool off period and it was denied. I was told the t&cs stated you can’t cancel if you have an instructor. Which it doesn’t say that anywhere… I then questioned it a number of times to then be told it doesn’t have to be in the t&cs and told “it’s common sense”.
Apparently information that is important doesnt have to be in t&cs…
The instructor is refusing to give my money back so I can get a refund. Do NOT waste your money as I know have a fight on my hands to get what rightly and legally mine.

23. juni 2025
Uopfordret anmeldelse
myintensivecourse.com-logo

Besvarelse fra myintensivecourse.com

Hi K,
This is a very unjustified review and here are the facts as they happened.
23rd June you booked
23rd June you signed your course agreement
23rd June we assigned Anthony as your course instructor
24th June you agreed a course schedule with Anthony with a start date of 1st July
24th June you paid the remaining balance
27th June we Paid Anthony full course fee
30th June we secured your driving test for 12th July, 11:11am Chelmsford
30th July Anthony confirmed he could not cover that date so we agreed to move it a few days.
1st July you cancelled your session sighting covid as the reason, Anthony agreed to not charge you for the late cancellation.
2nd July you wanted to cancel as you felt for some reason you could not continue with Anthony. We said no as all parts of the course were covered.
2nd July you pushed for a cancellation as it is within the 14-day cooling off period.
From here on, we had a few days to investigate and decide, and you and your mother harassed us with threatening and abusive calls and emails. We explained we would refund you the deposit despite it being “non-refundable” as we chose not to work with you any further. We also advised Anthony would refund for the lessons on the 17th, and he has. We will have also sent this on to you.

Further to this, we feel this one start is outrageously inconsiderate of the facts. You have also used your child and the child’s disability as a battering ram along with the, “I’m a single mum and can’t trust a man in the car with me” comments you made. I can on this occasion say, wow, we are so glad to not be working with you. We wish you all the very best and wish you safe driving for life.

Bedømt til 1 ud af 5 stjerner

very slow

I knew there was going to be a reasonable wait to book a test in, but this was ridiculous. It was well over a year. I finally chased them and they advised they had already booked a test in for in a months time, they just hadn't thought to tell me about it... I think youre better off finding your own driving instructor, if possible.

13. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

NOT TO BE TRUSTED, AVOID!!

This company promises to provide an intensive driving instructor within 4 weeks and offers a full refund if this is not met. Having failed to find an instructor for over 6 weeks, we asked for a refund of £386 on 30/04/25. This was approved 2 weeks later, then promised to be refunded on 13/06/25. We are still awaiting the refund, the last two emails have also not been responded to and we are at a loss. I am appalled at both their ability to provide the service they say they offer & at their customer service. Young drivers can not afford to loose this amount of money, especially for all this time. It’s extremely unfair & disheartening for our youth of today.
AVOID AT ALL COSTS!

13. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolute scammers!!!!!

Absolute scammers!!!!!
AVOID AVOID AVOID!!
Paid these people and did not receive the intensive service.
11 months I waited!!! And, have now been refused a refund!!!
They are taking advantage of the backlog since Covid, and providing vulnerable people with false hope of a fast driving test!
They would not even know how to manage a Queue at a bus stop!!

Book your own lessons and test, do not rely on this so called Company!!!! They should be closed down. DVSA and Trading standards will be investigating.

12. juni 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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