Unable to get replacement toothbrush heads. Where is the company. Says unavailable. Kate Jones
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Having been a Gollo user to five years, I have never had any issues until now!! Ordered some replacement heads on 4th Jan and still not received (31/01) I have emailed them twice and contacted them v... Se mere
love my first ever sonic toothbrush. Great shape and weight to use. Toothbrush head small enough to reach all back teeth easily. Love the fact that there are 3 settings with a quadrant change reminder... Se mere
I have been using gollo toothbrushes for years and had no complaints however I ordered toothbrush heads and other items on the 16th January 2025 and cannot get a response from them. I have emailed... Se mere
In LOVE
Super quick delivery to Australia! I love my new toothbrush and LOVE that it’s also aesthetically pleasing - 😍
Does not charge and no help from customer service.
I bought a Gollo in August and it worked fine, charged up and used it for around two to three weeks. When I went to recharge it, the charger did not work. I emailed Gollo and initially got a quick reply asking for a video of it not working which I sent, even though that is a bit of an add request. Since then I have heard nothing for over three weeks. I have sent a few follow up emails but no luck. I have no idea what to do now as I have an overpriced single use toothbrush apparently. Very disappointing as I was pleased with it initially. Please take note of all the bad reviews for customer service before ordering one of these.
Overall a great purchase
Shipping took a long time and was difficult to track. The brushing experience has been nice so far! Battery doesn't last as long as I'd hoped (only about 2 weeks), but otherwise a great product.
Exceeded my expectations on this brush…
Exceeded my expectations on this brush and have to say I prefer it from my previous “well known branded version”. Battery life is amazing too!!
Returns
I have returned my Gollo toothbrush but am still awaiting confirmation that is has been received and refunded, after 2 e mails, no reply.
Nice product
My toothbrush arrives quickly and it is just perfect! Z love it and I have no problems with order at all.
Despite trying to contact Gollo…
Despite trying to contact Gollo customer services numerous times, I have had no response. My toothbrush was ordered 3 weeks ago, apparently dispatched!
Do not know why nobody has the courtesy to respond!
Excellent product
Lovely toothbrush
Lovely toothbrush and the charge lasts well. Would just prefer a slightly firmer toothbrush head.
This is by far the best toothbrush I…
This is by far the best toothbrush I have ever owned. Great design, beautiful to look at and very effective. The only reason for four stars instead of five is that after a week of use the gold paint started to peel off. This doesn’t affect the way the brush performs but aesthetically it is disappointing
Initially loved my Gallo toothbrush but…
Initially loved my Gallo toothbrush but it’s not charging properly. After a full charge it now turns off after every 30 sec reminder.
Disappointed as I had read good reviews.
Very good toothbrush and a good price
I never received my gollo order
I never received my gollo order. i believe It was lost in shipping. Rather than sending me another toothbrush as I requested they refunded My payment without consultation.
Hi I bought gollo in July thought it…
Hi I bought gollo in July thought it was great I wouldn't use anything else now so I bought another one makes my teeth feel really clean.
Best electric toothbrush I've used
Best electric toothbrush I've used. It makes my teeth smoother than oralb's and it makes a lot less noise.
Didn’t arrive, but that’s Hermes being rubbish. Not Gollo.
I can’t rate the product because it didn’t arrive. Hermes are a shocking company that lose just about everything. BUT - I can’t criticise Gollo. They tried hard to help & gave me my money back without quibbling.
Good customer service
The Gollo toothbrush I bought had a faulty battery that only last 3 days. I contacted customer services and after doing a few tests for them (charging in different sockets etc) and still getting only a 3 day charge, they sent me a replacement at no cost. They were very helpful and the process was fairly quick.
Recommended
Beautiful brush, leaves an amazing clean feeling😍 battery lasts more than 2 weeks🙌🏼
So good i bought two.
I like my toothbrush
I like my toothbrush, it looks and feels good. The toothpaste is also good. My teeth are clean and fresh. The toothbrush was packed and very nice wrapped in a white box, looks fancy. I am satisfied with the price and the quality. Thank you.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








