My Debt Plan Anmeldelser 

496
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My IVA got approved today and I can’t begin to express how thankful I am for my debt plan. I was so nervous calling them asking for help because I’ve been in financial ruin for such a long time, every... Se mere

Bedømt til 5 ud af 5 stjerner

Contacted my debt plan as was seeking help and advice. Advisors really helpful and gave clear and precise answers to help me make a decision on plan for debt journey. Jordan and Jack both really helpf... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I was at my lowest ever and thought there was no light at the end of a very dark tunnel..I managed to gather myself together and find someone who could help me..I spoke to the most professional person... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I was so worried about talking to someone about my debts but everyone involved put my mind at rest. Eric,Neil and Porshe(i hope ive spelt her name right apologies if it isnt) were very friendly help... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Insolvenstjeneste
  2. Gældssanering

Skrevet af virksomheden

My Debt Plan is one of the UK’s leading providers of Individual Voluntary Arrangements (IVAs) and debt solutions, committed to helping people regain control of their finances and reduce the stress of unmanageable debt. We understand that debt can feel overwhelming. Our friendly and knowledgeable advisors take the time to listen, explain every step of the process, and create solutions that are realistic and manageable. We pride ourselves on our transparent approach, treating every client with respect, care, and professionalism. More than just a debt solutions company, we aim to empower people to take control of their finances, achieve peace of mind, and move towards a debt-free future.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

496 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 69 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(496)

150 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

These people are incompetent

These people are incompetent at best or outright dishonest at worst. They completely mishandeled my case and now they want me to pay the IVA as well as the enforcement agency they promised to rid me of.

21. oktober 2025
Uopfordret anmeldelse
My Debt Plan-logo

Besvarelse fra My Debt Plan

Hi Natanael,

Thank you for sharing your feedback.

We’re sorry to hear how strongly you feel about your experience with us.

During the advice process, it was confirmed there were no joint debts, so we were not aware of any joint liability at that time. An IVA protects the individual entering into it, but where a debt is joint, the other named party remains legally responsible for the balance.

Once this was brought to our attention, we explained how joint debts are treated and why the third party may pursue the other party. We appreciate this can be upsetting, particularly where family members are involved, however since they are still liable for the debt, this is why the enforcement agent is still contacting them. We did look into another debt solution for the other party, however they did not qualify.

We have provided you with the additional information you requested. If you would like to discuss the situation further, we’re here to help.

Thanks,
My Debt Plan Team

Bedømt til 1 ud af 5 stjerner

Starting to worry about this company…

Starting to worry about this company they’ve not been helpful at all I have to keep chasing them regarding my debts plan I now have court action against me and they’ve not sorted my debt plan that was agreed I keep messaging with no response. I would not recommend

21. januar 2026
Uopfordret anmeldelse
My Debt Plan-logo

Besvarelse fra My Debt Plan

Hi Keara,

Thank you for taking the time to share your feedback. We’re sorry read your comments and understand how worrying court correspondence can be.

Having reviewed your case, your proposal was unfortunately rejected following votes from two creditors. We contacted the relevant parties to request clarification and explore whether any revised offer would be accepted, however we did not receive a response that would allow the arrangement to proceed.

You were informed when the rejection vote was received and an increased offer was discussed at that time. Following the formal rejection, you were contacted and referred to a specialist team to explore alternative debt solutions, so that you could receive appropriate support as quickly as possible.

If you are currently awaiting further progress in relation to that alternative solution, this would sit with the external provider handling that process. However, if you would like us to review anything or provide further clarification, we are more than happy to assist, so please do contact us.

Thanks,
My Debt Plan Team

Bedømt til 1 ud af 5 stjerner

A creditors nightmare

If you are a creditor then I am afraid you can expect very poor support or professionalism from this company. The professional standards for Insolvency Practitioners are quite robust yet my experience with this company as a creditor is that they are far from meeting these standards. I have found that their processes have been so bad that I have raised a formal complaint with the Insolvency Practitioners Association, and am awaiting their review of the performance of this company. From simple document management, to response times, to the quality of their review of the debtors circumstances, they have been terrible.

14. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Horrible treatment

Horrible treatment! Had 14 rapid phone calls every day from Friday 12/12 to 18/12. I told them and the agent to stop calling me as I had 6 calls in one day. So i block their numbers, yet every day still call. I've. Messaged the agent Aaron, to stop calling and harassing me 6 times, yet thinks it's a game and still continues to call several times a day. They are literally harassing me. Shame I can't add photo's to show the repeated calls

12. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

If I could give it 0 I would the worst…

If I could give it 0 I would the worst company ever absolutely shocking 3 times I was supposed to have my creditors meeting and it got cancelled I now have the police involved due to these incompetent people but when they want your money they are there like a shot ! Plse avoid using these and look elsewhere

10. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Such wonderful helpful service

Such wonderful helpful service , was at my wits end what to do. My wonderful agents have really helped me more than they will ever know , and are now in the process of setting up my plan . Thankyou so so much

10. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Absolutely amazing service

Absolutely amazing service, contacted them after having a bailiff at my door yesterday evening and spoke to a very helpful advisor via whatsapp after 8pm last night, fast forward to this morning and the ball is rolling to get an IVA in place and the advisor on the phone was very friendly and helpful and empathetic! Highly recommend!

23. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Spoke with Cameron regarding my debts

Spoke with Cameron regarding my debts. He was great at reassuring me, after I mentioned how overwhelming it has been, and helping with finding the best option suitable for me - a lot of information given to help with a decision.
He was very friendly and lightened the mood around a difficult topic!
Also, the company for the continuous updates before going through to a specialist. (I spoke with Jake before being put through and he was great with keeping me updated while I waited).
Highly recommend if you are having trouble with debts building up or for advice!
Thank you :)

14. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My debt plan have been amazing

My debt plan have been amazing! From submitting the online for within minutes they called me to the drafting of my IVA proposal! All members of staff I have spoken to were kind, understanding and sympathetic towards my situation.

12. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good service

My experience with ‘my debt plan’ was very good.The advisor was exceptionally helpful and understanding. I was graciously supported throughout the process.
I would recommend this service to anyone in my circumstance.
Thank you

11. september 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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