I ordered the Hydrodermabrasion 6-in-1 machine from myChway and had a great experience. Their customer service was professional, responsive, and kept me updated throughout the entire process. When I r... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Purchased product from mychway and was confused about eta because my order had 2 products and one arrived early and I thought the second item was delivered elsewhere, well I had Calli respond quickl... Se mere
Virksomheden har svaret
MyChway has exceptional customer service. They were very professional reaching out to me and keeping me updated every step of the way. They were also prompt in responding to my inquiry before my pur... Se mere
First off, Oran who was is my contact here is amazing! Very helpful in getting me the best deals and listening to everything I need and giving me the best recommendations. Customer service is 10/10... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.
Kontaktoplysninger
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, Kina
- (+852)561-47818
- customerservice@mychway.com
- mychway.com
4,8
Fremragende
207 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast shipping!
I really appreciate the fast shipping. Thank you as always!
9. maj 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Thank you for your kind words!
Your satisfaction is our priority, and we're always here to assist you.
If you have any further questions or concerns, feel free to reach out.
We bought 2 machines from myChway and…
We bought 2 machines from myChway and one was faulty when it arrived. The customer service was very quick to respond and when problems couldn’t be resolved a replacement was sent out immediately. Will definitely be buying from them again in the future.
3. maj 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Thank you for your feedback. We're sorry about the inconvenience caused by the faulty machine. Our products undergo strict quality checks, but we regret this oversight.
We provide a 30-day return/exchange policy, with a one-year warranty on main units and three months on accessories. For any further assistance, please don't hesitate to reach out.
Besvarelse fra myChway
Thank you for your feedback!
If you have any further questions or need assistance in the future, feel free to contact us.
Besvarelse fra myChway
Thank you for your feedback! We're glad you appreciated our fast delivery and excellent customer service. We strive to maintain high standards.
For any further inquiries,please feel free to reach out.
Vary... the sweetest customer care advisor
I was with vary from before I even made a purchase. Vary took care of me before and after the purchase and handled everything with so much care and efficiency. No question was too much. Vary was always willing to help. She so polite and helpful that she alone makes me happy that I bought from mychway.
14. april 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Thank you for your glowing review!
We strive to provide polite and helpful service to all our customers, and we're delighted that Vary's assistance made your experience with us a happy one.
If you ever need anything in the future, please don't hesitate to reach out. We're here to help!
Excellent service
Excellent service. Very responsive. Very helpful and answered and all questions / concerns promptly. Quick shipping to US
31. januar 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Thank you for your wonderful feedback!
It's our pleasure to be helpful and address all your questions and concerns promptly.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
I highly recommend buying from this…
I highly recommend buying from this company I had no problem at all with my shipment or product everything works as it should and I am very pleased with the results I had so far with product and community they resolve quickly any questions or concerns.
8. april 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Thank you for your recommendation!
Ensuring customer satisfaction is our top priority, and we're thrilled to hear that everything met your expectations.
If you ever have any further questions or concerns, please don't hesitate to reach out. We're always here to assist you.
Amazing customer service!!
I worked with Amelia and she was very friendly. She kept me up to date on my order shipping. Overall great customer service! And the device I bought was just as described. It’s only been 1 day and I’ve tried it on my hubby. Can’t wait to see the results in a few weeks!
4. april 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Thank you for your review.
It's exciting to hear that you've already started using it and we hope you see great results in the coming weeks!
If you have any questions or need further assistance, please don't hesitate to reach out.
9 in 1 machine
Emails were very helpful For tracking of my machine. Packaging was very nicely done. Very easily to put together. I’ve only had my machine for three days, but what I’ve used so far has worked very nicely.
1. april 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Thank you for your feedback!
It's great to know that assembling the machine was easy for you and that it has been working nicely in the initial days of use.
If you have any further questions or need assistance, please feel free to reach out to us. We're here to help!
MyChway has been so kind and gracious
MyChway has been so kind and gracious. They will respond in good time and customers service is ALWAYS friendly. The representative always try to make your experience as pleasant and easy as possible.
12. marts 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Thank you for your kind words! We strive to provide excellent customer service and make your experience as pleasant as possible. We appreciate your feedback and support!
Very satisfied with the customer…
Very satisfied with the customer service. It was exceptional, as I had an issue with my purchase, contacted them, and immediately solved my issues with no issues. Would definitely buy again for the amazing service.
28. marts 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Thank you very much for your feedback.
Providing exceptional service and promptly resolving any issues is our priority.
We appreciate your kind words.
If you have any further questions or need assistance, please don't hesitate to reach out.
Very good product I am very happy my…
Very good product I am very happy my customer enjoying and they are very much pleased
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Customer satisfaction is our top priority, and we're pleased to know that your customers are pleased.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
⭐️⭐️⭐️⭐️⭐️ I love it!!
The customer service was a 10 out of 10. The product came fast and I tried it out immediately! Everything the product says it will do it did! I'm excited about my purchase and I'm excited to start using this product on my clients. Definitely worth every cent! Thank you MYCHWAY ❤️!
19. marts 2024
Uopfordret anmeldelse
Besvarelse fra myChway
It's great to know that the product exceeded your expectations and that you're excited to start using it on your clients.
We truly appreciate your kind words and are delighted that you find our product worth every cent.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help.
Good morning Amelia
Good morning Amelia. The machine arrived. very happy because it works. Thank you very much for all your attention. you're a lovely person. thank you so much. I wish you a happy day. a hug
13. marts 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Thank you for your kind words.
It was our pleasure to assist you, and I'm grateful for your appreciation. Wishing you a wonderful day ahead as well.
I had a pleasant experience w this…
I had a pleasant experience w this company. They kept me posted about my purchase and helped me w my concern. Will definitely purchase again from this company.
28. februar 2024
Uopfordret anmeldelse
Besvarelse fra myChway
We're thrilled to hear about your pleasant experience with our company!
Keeping our customers informed and addressing concerns is a priority for us. We appreciate your positive feedback.
They are good
I'm impressed so far with the speed of service. And the product came quickly. They have everything available to market and perform the service. I'm not impressed easily but great job
20. februar 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Thank you for taking the time to share your feedback!
Our team works hard to ensure we have a wide range of offerings and provide excellent service.
We appreciate your kind words and look forward to continuing to meet your expectations.
If you ever have further comments or questions, feel free to reach out.
This was the best customer service…
This was the best customer service ever! They made sure they got everything I asked each time I asked. They also are very persistent in the best way possible. Package came in 3 days MAX! Fastest shipping ever!
25. januar 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Thank you so much for your positive feedback!
Ensuring your satisfaction and addressing your requests promptly is our top priority.
Any further inquiries,please feel free to contact us and we are always happy to help.
This company absolutely amazing
This company absolutely amazing, I had issue with a bracket that broke and immediately they replaced it with no issues, they are super kind and fast responders.
2. februar 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Thank you for your positive feedback!
We appreciate your kind words about our responsiveness and efficiency.
If you have any further questions or concerns, please don't hesitate to reach out.
Amelia solved a problem that would have resulted in a frustrating experience otherwise.
Amelia solved a problem that would have resulted in a frustrating experience otherwise. I appreciate her help and professionalism.
David.
25. januar 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Thank you for providing us with your feedback.
We sincerely apologize for any inconvenience you may have experienced. Our commitment is to ensure an outstanding shopping experience for our customers. Should you require any further assistance, please do not hesitate to reach out. We are always here and more than happy to help.
I love my new machine
I love my new machine. It is very easy to use. My exclusive customer service rep Amelia, was very help when I had questions and quick to answer. She helped me understand my new product
13. januar 2024
Uopfordret anmeldelse
Besvarelse fra myChway
Thank you for your wonderful feedback!
It's our goal to ensure your satisfaction.
If you ever have more questions or need assistance in the future, please don't hesitate to reach out.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.