Far too slow, delivery not updated. The reply received from you stating "We use Feefo reviews to ensure all reviews are from genuine customers" is incorrect from Indoor Cat Ltd and the consignment No... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ive had already grown grass, grow your own kits and seed packets from My Cat Grass. Everything has always arrived on good order and well packaged. Products are good quality and the ready grown grass... Se mere
Our cat absolutely LOVES the cat grass from here. When we adopted her she was continuously chewing on our plants, ruining them. Now we buy these every month, scatter them around the house and she'll j... Se mere
My ragdoll cats have always enjoyed eating grass when they’re out for walks (yep, on a lead…) but since moving to Scotland it’s not been as available due to the cooler weather and the location of our... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Who We Are: We’re cat lovers, founded after realising a need for safe, organic Cat Grass for our beloved pets. Unable to find Ready Grown Cat Grass that met our standards, we decided to innovate our own. Our product is scientifically researched, legally compliant, and delivered in eco-friendly packaging. Gathering awards since 2017, we provide Cat Grass as it should be. What We Do: We offer a wide variety of Cat Grass products, including Ready Grown Cat Grass trays, as well as Premium Seed Pouches for those who prefer to grow their own. Whether you’re looking for a one-time treat or considering a recurring subscription, you can count on us to meet your cat’s needs. What Makes Us The Cat’s Whiskers: From maintaining intestinal tract motility to supporting healthy digestion, My Cat Grass presents cats with a range of surprising benefits, onlu My Cat Grass as a Registered Pet Food Company can claim. Pet Food Licensed – Animal Feed Material Certified Organic Pet Industry Federation Members Defra Compliant FSA Registered and Audited Multiple Award-Winning Cat Grass Visit our website to learn more...
Kontaktoplysninger
71-75 Shelton Street, WC2H 9JQ, London, Storbritannien
- 02071646755
- meow@mycatgrass.co.uk
- mycatgrass.co.uk
3,9
God
373 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
considering it was so early to…
considering it was so early to Christmas I was o.k with the slightly later delivery(1day).Cat grass itself is tops.
19. december 2023
Our two Russian Blues absolutely adore…
Our two Russian Blues absolutely adore grass, so is a bit of a challenge to keep up with them and grow it year round. Found My Cat Grass and very happy with it! Variety of sizes and can have it delivered at different frequencies. Delivered towards the start of every month and can be paused (which is very useful when we go away etc). Would recommend. It makes our two extremely happy every time it arrives!
18. november 2023
My experience was very good from…
My experience was very good from ordering to delivery..
My cats love this products
Bleu was very helpful in providing on the best way to grow the seeds.
Service was excellent
I would definitely recommend this seller. Most helpful..
18. november 2023
Worst purchase or no purchase ever made…
Worst purchase or no purchase ever made on internet! hasn’t turned up yet given up hope.money came straight out then nothing feels like a SKAM BOT IMPRESSED
18. november 2023
Besvarelse fra My Cat Grass
Hi Mark, so sorry this has been your experience. We did reply to your email but as you have a gmail account which blocks emails from small businesses when emailing direct it seems you didn’t receive our response. Your package was shipped via the shipping option you selected - Royal Mail but this service has been slower than usual due to the Black Friday sales meaning additional packages on their network. We’ve provided you with a tracking number which we’ve checked does work and we expect your parcel to be with you on Friday. We hope this helps but if you need any further assistance please don’t hesitate to call us on 0207 164 6755 there’s always someone available to answer your calls Monday to Thursday 9am - 6pm. Thanks for your understanding and patience- The My Cat Grass Team
Cats love the product.
14. november 2023
Consistently great service
Consistently great service, excellent quality organic grass. But most importantly, My Cat Grass is adored by my furry love pets! Thank you My Cat Grass!
8. november 2023
Good for my catsMy inside cats enjoy eating grass
My inside cats enjoy eating grass. This is good quality, not expensive and relatively easy to grow.
30. oktober 2023
Good quality cat grass service
Good quality cat grass, fast efficient service. My cats love it.
24. oktober 2023
Delivered exactly as promised and I was…
Delivered exactly as promised and I was really surprised that they are able to deliver a live, healthy crop of grass so quickly! Perfect for when you've just moved - our cats were thrilled :)
21. september 2023
Lovely and fresh
The grass arrives the next day lovely and fresh. The cats really appreciate the new trays when they arrive.
2. oktober 2023
Brilliant customer service and delivery - thank you
Excellent customer service where the person I spoke with clearly explained all the options - I placed my order on the call and it was delivered the next day - which my Maine Coone Alfie was absolutely delighted with!
28. september 2023
Very Professional
Everything was excellent, from the product to the service, very pleased
28. august 2023
Very professional service all the way.
9. august 2023
Ready grown cat grass
My two indoor cats absolutely love their cat grass and the box it came in. Bought as a one off purchase to see how they would get on with it and they love it. Would definitely recommend the product for indoor cats.
1. august 2023
The grass was 'fine' as expected
The grass was 'fine' as expected. Little bit expensive for the amount received. The biggest issue I faced was the holder I purchased for the grass to go in. They charge £11.99 for a £3.75 IKEA tray. I thought I was recieving something a little more specialized. My recommendation by cat grass seeds for a few quid and grow it yourself.
1. august 2023
Besvarelse fra My Cat Grass
Hi Tom, thanks for leaving a review. We’re sorry you feel this way but we are clear on our website what our products consist of and you are always welcome to shop around. Whilst the tray may purchased direct from ikea, once you pay for their shipping it remains cheaper to purchase from us.
Whit regards to the ready grown cat grass it will always be cheaper to grow it yourself and we offer seed pouches and grow your own kits for this which are highly competitively priced and the only organic kits in the UK. Ready grown cat grass will always be more expensive as it covers the staffing, heating, watering for the 9-10 days it takes to grow the grass by us. It is a convenience product that we offer ready to use straight away without any of the hassle of growing yourself.
I hope this helps but if you need any assistance please don’t hesitate to get in touch.
The My Cat Grass Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.