Far too slow, delivery not updated. The reply received from you stating "We use Feefo reviews to ensure all reviews are from genuine customers" is incorrect from Indoor Cat Ltd and the consignment No... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ive had already grown grass, grow your own kits and seed packets from My Cat Grass. Everything has always arrived on good order and well packaged. Products are good quality and the ready grown grass... Se mere
Our cat absolutely LOVES the cat grass from here. When we adopted her she was continuously chewing on our plants, ruining them. Now we buy these every month, scatter them around the house and she'll j... Se mere
My ragdoll cats have always enjoyed eating grass when they’re out for walks (yep, on a lead…) but since moving to Scotland it’s not been as available due to the cooler weather and the location of our... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Who We Are: We’re cat lovers, founded after realising a need for safe, organic Cat Grass for our beloved pets. Unable to find Ready Grown Cat Grass that met our standards, we decided to innovate our own. Our product is scientifically researched, legally compliant, and delivered in eco-friendly packaging. Gathering awards since 2017, we provide Cat Grass as it should be. What We Do: We offer a wide variety of Cat Grass products, including Ready Grown Cat Grass trays, as well as Premium Seed Pouches for those who prefer to grow their own. Whether you’re looking for a one-time treat or considering a recurring subscription, you can count on us to meet your cat’s needs. What Makes Us The Cat’s Whiskers: From maintaining intestinal tract motility to supporting healthy digestion, My Cat Grass presents cats with a range of surprising benefits, onlu My Cat Grass as a Registered Pet Food Company can claim. Pet Food Licensed – Animal Feed Material Certified Organic Pet Industry Federation Members Defra Compliant FSA Registered and Audited Multiple Award-Winning Cat Grass Visit our website to learn more...
Kontaktoplysninger
71-75 Shelton Street, WC2H 9JQ, London, Storbritannien
- 02071646755
- meow@mycatgrass.co.uk
- mycatgrass.co.uk
3,9
God
373 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great product
Great fresh product, fast delivery and our cat is very happy with his grass tray!
1. oktober 2021
Product is great
Product is great, but delivery wasn’t quite next day. It took 2 days
24. september 2021
Fantastic Service
Fantastic Service, brilliant products, fast delivery and I even received a mouse as a gift
Wonderful!
23. september 2021
Lovely Cat Grass - My Cats Love it
I originally won the Ready Grown Cat Grass set of 4 pots in a cat show as part of my Burmese's prize for BIS. Both my burms went crazy for the barley grass as soon as I opened it! It arrived in beautiful condition and lasted well over a month. There are 3 options to purchase grass ready grown, pots with organic soil and seeds (just add water) or just the seeds if like me you are green fingered and organised enough to remember about every 10 days to plant more so you have a continuous supply, if not they have a number of subscription options to supply ready grown grass at regular intervals for those not so organised! I have gone on to purchase the pots with seeds, but as I was made redundant last year switched to just buying the seeds as the cheaper option, they last well and my girls do love to chew on grass! Overall I would recommend this company, the grass seems to be better than the normal cat grass you get in garden centres and when both are planted in pots side by side my girls go for My Cat Grass over the other stuff.
16. september 2021
Uopfordret anmeldelse
Be careful with this grass.
Be careful with this grass.
My cat choked on the grass.
She had a blade of it in her soft pallette.
Needed to take her to the vet to remove it.
A frightening experience, not nice at all!
There is information on Google about this happening.
I wish I had seen this beforehand.
16. september 2021
Uopfordret anmeldelse
Besvarelse fra My Cat Grass
Hi Rachel, very sorry to hear about this for the first time. We're really sorry you had this experience. Unfortunately cats do get things stuck in their mouths from time to time. Cats eat grass naturally so just wanted to make sure you're aware that if your cat is prone to choking you may need to keep a very close eye on her/him at all times as they wont be affected by grass alone. I sincerely hope you and your cat have recovered from the experience and wish you all the best.
Bleu Stessia
Operations Manager
My Cat Grass
Arrived very quickly and grew at a…
Arrived very quickly and grew at a phenomenal rate. Cat will not eat it but thats cats foryou.
15. august 2021
Besvarelse fra My Cat Grass
Hi Mrs Allsop, Thank you for your kind review. Sorry to hear your cat wasn't tempted by our Spelt Wheat cat grass. Some cats prefer a softer grass - have you tried our Barley or Oat Cat Grass kits? The softer blades of grass maybe more to your cats taste? Thanks again and please do get in touch if you would like any further assistance, Bleu and The My Cat Grass Team
Besvarelse fra My Cat Grass
Hi Green Dorg, Thanks for taking the time to leave a review! We're really pleased your cat loves it!
Bleu and The My Cat Grass Team
Cat loves it 😂
22. juli 2021
Besvarelse fra My Cat Grass
Hi Donna, we're really pleased your cats love My Cat Grass. remember we're always here to help if you need us:
E: meow@mycatgrass.co.uk
T:02071646755
Thanks again for your kind review, Bleu and the My Cat Grass Team
Once again five happy furries
Once again five happy furries, they are so pleased that their human slaves have found a cat grass that does as it says..... Grows !
16. juli 2021
Besvarelse fra My Cat Grass
Hi Jackie, really pleased your cats loved our cat grass seeds and that you find them easy to grow. If you ever need any support we're always here to help
E: meow@mycatgrass.co.uk
T:02071646755
Thanks again for your kind review, Bleu and the My Cat Grass Team
My cat loves the fresh grass
My cat loves the fresh grass. She enjoyed it so much, thank you so much.
15. juli 2021
Besvarelse fra My Cat Grass
Hi Gabriella, Thank you so much for your review and we're really pleased your cat loved My Cat Grass. The team will be really pleased to hear this!
Bleu and the My Cat Grass Team
It was super easy to order…
It was super easy to order and there are options based on your needs. The product itself was well packaged and arrived quickly. Our cats are very happy and would definitely order from them again. Perfect!!!
8. juli 2021
Besvarelse fra My Cat Grass
Thanks Claire, really appreciate your feedback and the team will be really happy to hear your cats are now fully fledged members of the My Cat Grass pounce!
Bleu and the My Cat Grass Team
Very prompt delivery, great packaging
Very prompt delivery, great packaging. Slightly unclear on the website whether the trays include the grass or not. Very happy with the product. It's unfortunate my cat is particularly fussy and has not even taken one nibble, so for this reason won't buy again (but I can guarantee you it can be the finest quality and sometimes still not adequate for my kitty's particular tastes, so it's not the product) 🙈
2. juli 2021
Besvarelse fra My Cat Grass
Hi Michelle, Thanks for your feedback we've updated our website to make it clear what comes with each product. Sorry to hear your cat didn't like the wheat grass maybe another type of grass would be better which is why we offer Wheat, Barley, Oat and now Alfalfa Cat Grass. you can buy our ready grown kits to find out which variety they like here:
https://mycatgrass.co.uk/product-category/cat-grass-kit/
I hope this helps, Bleu and the My Cat Grass Team
Very impressed with this company and…
Very impressed with this company and product. Beautifully presented cat grass. Excellent overnight delivery. Range of products and accessories to choose from.
1. juli 2021
Uopfordret anmeldelse
Besvarelse fra My Cat Grass
Hi Wendy, Thanks for your kind words the team will be really pleased to hear your feedback. we look forward to serving you again, Bleu and the My Cat Grass Team
My cats love it
My cats love it! They had a tendency to eat our house plants which we really needed to stop them doing. The cat grass in strategic locations around our house has worked wonders. It seems to be tasty for them (given how much they eat it!). And the process for ordering and getting the delivery was quick and easy.
21. juni 2021
Besvarelse fra My Cat Grass
Hi Tori, so glad My Cat Grass has solved your plant eating problem! great idea to strategically place our Ready Grown Cat Grass (Pots) around the house. So pleased you were happy with the easy ordering process, quick delivery I will make sure to pass this on to the team. Bleu and the My Cat Grass Team
Great service
Great service, very responsive and helpful.
So far, one cat is loves the grass, the other is non-committal! But a lovely product.
17. juni 2021
Besvarelse fra My Cat Grass
Hi Kelly, Thanks for your kind review and we're hoping your second is a convert by now? Monte (our shop cat) is a bit non comittal (about everything) but we see him sneeking a few munches when no ones looking. Maybe you have a secret cat grass eater?
Thanks again, Bleu and the My Cat Grass Team
Quick efficient and very good quality
Quick efficient and very good quality.
Many thanks
12. juni 2021
Besvarelse fra My Cat Grass
Hi CMC, Thanks for taking the time to leave a review and the team are super happy that you thought My Cat Grass was quick, efficient and very good quality - we pass all feedback on to the team so they're pleased it was noticed!
Thanks again, Bleu and the My Cat Grass Team
Great service and product, cat happy!
Great service, lovely product - cat of course ignored it for days, but now enjoys a good old munch. Got the regular-sized plant container and ready grown grass - it's thriving and just the right amount. Def made sense to get the extra compost. Will prob get seeds and grow next batch.
11. juni 2021
Besvarelse fra My Cat Grass
Hi, Glad to hear your cats have now decided to give our cat grass a go and are now loving it! Thanks for leaving such a positive a review. when you're ready you can get your seed here:
https://mycatgrass.co.uk/cat-grass-seeds/
and your soil here:
https://mycatgrass.co.uk/product-category/organic-soil/
for your next batch
Thanks again,
Bleu and the My Cat Grass Team
Ready Grown Cat Grass
The grass is ready grown, but it seems that it has been grown in a tray and then potted in these pots for mailing. This means that when my cat pulls on the grass, the whole top layer comes away. I have taken them away from my cat just now to give them time to bed in the pots. Just hope they survive and she can still get to enjoy them.
10. juni 2021
Besvarelse fra My Cat Grass
Hi Jackie, Yes we do grow our cat grass in soil and then pot into biodegrable pots for shipping. Thsi enables us to do our bit for the environment but reducing use of plastic but more importantly it means each pot of cat grass has 9cm depth of fresh organic soil association approved soil to grow into - the key to kong lasting cat grass!
If your cat really tugs at the grass, simply let it grow into the post for a few days before giving to your cat.
I hope this helps but if you need further assistance we are always contactable
E: meow@mycatgrass.co.uk
T: 02071646755
I hope this helps, Bleu and The My Cat Grass Team
Besvarelse fra My Cat Grass
Hi Timothy, Thanks for your kind review! we have had other customers thinking the same thing so based on your feedback we have just launched a massive 52cm x 52cm cat grass bed, available for indoors or outdoors and ready grown or grow your own! you can check them out here:
https://mycatgrass.co.uk/product-category/cat-grass-bed/
Thanks again for taking the time to leave a review and your kind words,
Bleu and The My Cat Grass Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.