Bob's Discount Furniture Anmeldelser 9.060

The delivery of our dining set was quick and easy. The crew sent texts to pinpoint their arrival time. The dining set is good quality. During setting it up, we noticed one chair was wobbling a bit. The crew immediately contacted customer service, and we set up delivery of a new chair two days later. We have ordered from Bob's before, and will continue to do so, as they have good quality, fair pricing, and excellent customer service!

Great customer service fast and professional the lady was very helpful

I bought furniture last month at the beginning of the month I bought couch loveseat and what i thought was a recliner but turns out it’s not it’s a glider .Well the couch and live seat was delivered the 10th of april and was told the glider wouldn’t be delivered until the 18th .As if that wasn’t bad enough i get a message saying they have no deliver dates for a month then they say they will deliver the 22nd .Wow It was bad enough that when we priced it he gave us a certain price but when he totaled it it was much more .He said they must have changed the price .Shady .

Dominic T was the representative who helped me with my choice is barstools as well as the purchase. Dominic is amazing! He was very helpful as well as knowledgeable.

Trinity was great help at warwick outlet, good service and polite. The delivery fee was charged 2x though for same delivery date and address would of been better if just one charge since its all same place and day.

I purchased a couch with chase and ubs ports with storage under. I need have the couch a whole week before it totally almost caught on FIRE. In my new apartment with guests over we started to smell something turn around and the damn couch was smoking omg good thing we all were clam enough to unplug both sides. I so sick right now they totally didn't take my call seriously my children could of been sitting or laying on this couch when it did that. They sent a technician a yesterday the incident happened Friday and nothing is FIXED now they are saying I have to wait 2 weeks for a replacement USB port. YOU NEVER ADDRESS THE DAMN SOMKING THAT CAME FROM IT THAT COULD HAVE CAUSED A FIRE MY APARTMENT. I will never I mean NEVER spend my hard earned money at bods ever again. I really want a damn refund for this terrible not taken care of properly issue.

Eric Lassiter was my guest experience specialist. He greeted me right away when I entered the store. He asked me what I was looking for & pointed out the areas I could best find my choices. He gave me the space & time for me to look around without hovering which I very much appreciated. Once I made a choice he did what was needed to get me checked out fairly quickly. He was very friendly & I did not feel any pressure. The whole experience was relaxed & efficient.

I bought a table and a bed frame at different times and both times I used the white glove service. The men that do the white glove service are beyond professional, sweet, and was VERY considerate about my home and making sure that they put my items exactly where I wanted! Took all the boxes and trash and set up my stuff within MINUTES. I will be purchasing in the future from bobs and will always add on the white glove service for less stress!

Dan from Scarborough was, in fact, the man

The staff in the store are so friendly and kind. Love the white glove service and goof proof protection plans

A shout out to KAT! She was wonderful. The Riverhead store was very helpful and not pushy delivery came as promised.

Bought glider rocker.
Chair dumped ball bearings on my floor.
Waiting a month for replacement..

Amanda was great , honest and genuine.

Aaron our sales rep was excellent, his dedication to providing us the best service was Awesome.

Had a great experience with Charlie at the Newport Ave, Attleboro, MA location. We were looking at couches to purchase and Charlie gave us lots of helpful information with the perfect amount of time/space to look around without feeling pressured. Go see Charlie if looking for furniture at Bobs!

Dennis who assisted us in selecting the perfect sectional sofa, set for us was great! Very knowledgeable about the products and services offered.

The delivery is a joke it should not take 2-3 months to get our furniture they told us a few days so they lied when it’s actually months befor you get your stuff it’s very frustrating and ridiculous very disappointing will not shop here again !!!!

We had an excellent experience at Bob’s. Our salesperson is John and we couldn’t have asked for anything better. He was super patient and explained everything thoroughly. He even came in on his day off to ensure we got exactly what we wanted!!! The manager there, Ritchie, was also awesome!!! 100% recommend!!!

Our sales rep Cadence was knowledgeable, friendly, and made our purchase easy. Thank you Cadence!

We had an amazing experience with our purchase today!!! Our Guest Experience Specialist Demitrius gave us top-tier customer service today! His patience and attentiveness made the experience even more enjoyable. He greeted us with a pleasant smile and was 100% knowledgeable about every piece of furniture we asked about. He definitely represents Bob's Furniture well!