My protection specialist was Christian Emeterio who was very good at explaining the Service Agreement. He was very patient and friendly with me and with my bank. I received and printed the AutoGuard... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very predatory cancellation practices. Do not enter into a contract with this company. Unlike reputable companies in this space which allow you to simply cancel over the phone. This company wants you... Se mere
Virksomheden har svaret
Both the sales rep and the verification agent answered questions patiently. The reason for the verification tier involved reviewing points that maybe the sales rep missed, such as first payment due... Se mere
Virksomheden har svaret
sure that I will have a follow up on their policy and customer service was outstanding. We discussed the policy. Let’s talk about West Coast chopper I was talking to I can’t remember his name was outs... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you. Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment. What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care. From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way. With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership. Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road. Trustpilot only posts half the good reviews we receive, but ALL of the bad ones.
Kontaktoplysninger
555 Anton Boulevard, Suite 150, 92626, Costa Mesa, USA
- 1-800-867-7908
- info@myautoguard.com
- myautoguard.com
3,5
Middel
316 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
nice and easy
just purchased, havent used so not alot of feedback to leave. but agent was nice and was easy.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra MyAutoGuard
Thank you for your 5-star review! We're glad to hear your enrollment experience was easy and that your agent made the process simple and enjoyable.
We understand you haven't had the opportunity to use your coverage yet, and we appreciate you taking the time to share your first impression. If you ever need assistance, our team will be here to help every step of the way.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
The helpfulness of everyone we talked…
The helpfulness of everyone we talked too. Only thing I would change is when they are talking to a customer they need to go some place quiet, there was a lot of talking in background
22. juli 2026
Besvarelse fra MyAutoGuard
Thank you for your 5-star review! We're delighted to hear that everyone you spoke with was helpful and provided you with a positive experience.
We also appreciate your constructive feedback regarding the background noise. We understand how important clear communication is, and we'll share your comments with our team as we continue working to improve the customer experience.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
Petty much clear on all coverage and…
Petty much clear on all coverage and deductible for all repairs.
22. juli 2026
Besvarelse fra MyAutoGuard
Thank you for your wonderful 5-star review! We're glad to hear that your coverage, deductibles, and repair benefits were explained clearly. We believe it's important for every customer to fully understand their service agreement so they can make informed decisions with confidence.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
Paid for this service waited the 30…
Paid for this service waited the 30 days you have to wait before you can use it..
On day 36.. car broke down in the middle of intersection.. called Auto Guard.. they said just to call tow and garage give them member number for them to call and they'll take care of it..
Wrong..
They denied my claim..
Claiming they believe it was a preexisting problem... the garage tried to explain it was not preexisting.. still denied.. the lie.. stay away from Auto Guard.. all the do is take your money and refuse your claim..
13. juni 2026
Besvarelse fra MyAutoGuard
We're sorry to hear about your experience and understand how frustrating an unexpected breakdown can be. However, we respectfully disagree with the characterization of your claim. This review is exaggerated to make company look like the bad guys, alot more to the story and most of whats stated is false.
Claims are reviewed based on the terms of the service agreement and the information provided during the claims process. In this case, the determination was made based on the available documentation and was not simply because a claim was submitted. The waiting period alone does not guarantee coverage, as all claims must also meet the eligibility requirements outlined in the agreement, including exclusions for pre-existing conditions.
We understand this was not the outcome you were hoping for, but our decisions are based on the terms of the contract and the supporting documentation. If you would like to discuss your claim further or provide additional information for review, our customer service team is available to assist you.
Would not pay for repairs on my car…
Would not pay for repairs on my car after2 years of paying for warranty
21. juli 2026
Besvarelse fra MyAutoGuard
We're sorry to hear you were disappointed with the outcome of your claim. After reviewing your account, we found that the repair request was submitted before your vehicle had satisfied the required 1,000-mile validation period outlined in your service agreement. Because the coverage had not yet become eligible for claims under the terms of the contract, the claim could not be approved.
We understand this may be frustrating, but these requirements are clearly disclosed in the service agreement and apply consistently to all customers. If you have any questions about your coverage or would like us to review your agreement with you, our customer service team would be happy to assist.
Thank you for your feedback, and we wish you the very best moving forward.
Besvarelse fra MyAutoGuard
Thank you for your wonderful 5-star review! We're thrilled to hear that Nicole provided you with such kind, helpful, and exceptional service. Delivering a friendly and supportive experience is something we take great pride in.
We'll be sure to share your kind words with Nicole—they'll mean a great deal to her.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
i was illegally contacted by robo calls
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra MyAutoGuard
We're sorry to hear about your concerns. However, we respectfully disagree with the characterization of your experience. My Auto Guard does not use illegal robocalls to contact consumers.
If you received a call that you believe was made in error or intended for someone else, we'd be happy to investigate. Please contact our customer service team with the phone number that was called so we can review the matter and, if applicable, ensure your number is added to our internal do-not-contact list.
We take compliance seriously and appreciate the opportunity to address any concerns directly
I was signing up for a warranty before…
I was signing up for a warranty before I read the contract so I’m unsure what I am paying for.
21. juli 2026
Besvarelse fra MyAutoGuard
Thank you for your feedback. We understand that reviewing a service agreement can sometimes feel overwhelming, and we appreciate you sharing your concerns.
We encourage all customers to take the time to review their agreement so they fully understand the coverage, benefits, and terms of their plan. If you have any questions or would like us to walk through your contract with you, our customer service team would be happy to assist and provide any clarification you need.
Thank you for choosing My Auto Guard. We appreciate the opportunity to earn your confidence.
i think this is the only company out…
i think this is the only company out there not in a current class action for NOT paying claims. Everyone i look up has lost or is currently in one. Was a no brainer
14. juli 2026
Uopfordret anmeldelse
Besvarelse fra MyAutoGuard
Thank you for your outstanding 5-star review! We truly appreciate you taking the time to research your options before choosing My Auto Guard. We understand how important it is to find a company you can trust, and we're honored that you placed your confidence in us.
Our commitment is to provide dependable coverage, process eligible claims according to the terms of our service agreements, and deliver the level of customer service our customers deserve.
Thank you for choosing My Auto Guard. We sincerely appreciate your trust and support!
Besvarelse fra MyAutoGuard
Thank you for your wonderful 5-star review! We're thrilled to hear that your coverage gives you peace of mind—that's exactly what we strive to provide for every customer.
Knowing you're protected from unexpected repair costs can make all the difference, and we're grateful you chose My Auto Guard to help safeguard your vehicle.
Thank you for your trust and support. We truly appreciate your business!
Small repair shop better than dealer
my dealer doesn't take any warranty they do not sell. I have already paid off this plan, so i found a new mechanic on repairpal and was much easier than my dealer ever was. Dealer lost a customer
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra MyAutoGuard
Thank you for your fantastic 5-star review! We're glad you were able to find a RepairPal-partnered repair facility that made the process much smoother. While some dealerships choose to service only the products they sell, we're pleased you found a qualified shop that could assist you with your coverage.
Our goal is to make repairs as convenient as possible by offering a nationwide network of trusted repair facilities, and we're happy your experience turned out to be a positive one.
Thank you for choosing My Auto Guard. We truly appreciate your trust and your business!
Besvarelse fra MyAutoGuard
Thank you for your 5-star review! We’re glad to hear you received great customer service. Providing helpful, professional support is always our goal.
Thank you for choosing My Auto Guard!
Mechanic approved
Based on research i have done these guys are a pretty decent warranty company. My mechanic has worked with them and says they do pay. He says they are good
10. juli 2026
Uopfordret anmeldelse
Besvarelse fra MyAutoGuard
Thank you for your outstanding 5-star review! We're honored that you took the time to research your options before choosing My Auto Guard. It's especially meaningful to hear that your mechanic has had positive experiences working with us and recognizes our commitment to paying eligible claims according to the terms of our service agreements.
We strive to provide dependable coverage and excellent customer service, and we're grateful for your confidence in our company.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
Besvarelse fra MyAutoGuard
Thank you for your 5-star review! We’re glad to hear you received great customer service. Providing helpful, professional support is always our goal.
Thank you for choosing My Auto Guard!
Baby cake12@
The young man that work with me was very helpful very precise, and did a fantastic job
11. juli 2026
Besvarelse fra MyAutoGuard
Thank you for your wonderful 5-star review! We're so pleased to hear that our representative provided you with such helpful, precise, and professional service. We take great pride in making sure every customer receives clear information and outstanding support throughout the enrollment process.
Your kind words mean a lot to our team, and we'll be sure to share your compliment with the representative who assisted you.
Thank you for choosing My Auto Guard. We truly appreciate your trust and support!
The enrollment process was very simple
The enrollment process was very simple, fast and well explained. Now lets just see if everything is honored.
13. juli 2026
Besvarelse fra MyAutoGuard
Thank you for your 5-star review! We're delighted to hear that your enrollment process was simple, fast, and clearly explained.
We understand that trust is built over time, and we're committed to honoring the terms of your coverage and providing the support you expect if you ever need us. Our goal is to continue earning your confidence every step of the way.
Thank you for choosing My Auto Guard. We appreciate your trust and look forward to serving you!
Besvarelse fra MyAutoGuard
Thank you for your wonderful 5-star review! We're delighted to hear that our representative was helpful and friendly throughout your experience.
Providing courteous, knowledgeable, and professional service is what we strive for every day, and we're glad we could make a positive impression.
Thank you for choosing My Auto Guard! We truly appreciate your trust and support.
Besvarelse fra MyAutoGuard
Thank you for your 5-star review! We're glad to hear you had a great experience so far.
We appreciate your trust in My Auto Guard and understand that the true test of any coverage is when it's needed. If that time comes, our team will be here to assist you every step of the way.
Thank you for choosing My Auto Guard, and we look forward to continuing to earn your confidence!
The Service Rep was very helpful
The Service Rep was very helpful, knowledgeable and trustworthy. Leo gets 5 stars from me.
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra MyAutoGuard
Thank you for your fantastic 5-star review! We're delighted to hear that Leo provided you with such a positive experience. His helpfulness, knowledge, and professionalism are exactly what we strive to deliver to every customer.
We'll be sure to share your kind words with Leo—recognition like this means a lot to our team.
Thank you for choosing My Auto Guard and for taking the time to share your experience. We truly appreciate your support!
Besvarelse fra MyAutoGuard
You received it by email as instructed. Please check your inbox, it was resent today. Please reach out with any further questions before leaving bad reviews, we did our part. thank you
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