Initial view is good product at a very good price. Took nectar off due to confusion over courier, I received a confirmation from your courier my order was cancelled which prompted me to have to cal... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Service from your supplier was better than from you. You said your supplier did not offer tracking and would phone an hour before delivery. Your supplier, Ideal, sent texts (not phonecall) and did off... Se mere
Virksomheden har svaret
I order on 26 jan., delivery suppose to be on 29 jan., today is 1 feb. and I still not received it. No communications at all, contacted delivery company once, said will be on 31 jan. Nothing, called... Se mere
Virksomheden har svaret
Ordered delivered within 2 days Kept me informed very pleasant customer service lady! Good price! Guaranteed Would use again now but never used before but excellent service.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
MyAppliances manufactures a complete range of quality integrated domestic appliances. Due to the fact that there are no middle men involved we can offer unbeatable prices on premium quality kitchen appliances.
Kontaktoplysninger
Unit 3 Normandy Landings, Pope Street, WF6 2AG, Normanton, Storbritannien
- enquiries@myappliances.co.uk
- myappliances.co.uk
4,2
God
11 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra MyAppliances
Good Afternoon
Thank you for your feed back 😊
Regards
Hayley
Very disappointed with the service…
Very disappointed with the service provided from the servicing department / approved contractor (engineer).
All must have kitchen appliances were purchased and instal March / April 2022 - no issues. Late 2023 we had problems with the hob and microwave. We contacted the company and they assigned the job to an approved local contractor. The hob was quick to fix. The microwave took over 8 weeks to be returned to us. I had to chase several times and I believe my repair ticket was closed by mistake, so I had to raise another one. The engineer tried to fix twice but to no avail and he wasn't confident what the overall issue was. The communication from the approved contractor (engineer) and My Appliances were non existent unless I called them. The microwave was finally fixed and installed 08/02/24. The engineer didn't seem certain that the issue wouldn't return - " I Hope this works ". Near on exactly a year later - Friday 07/02/25 - the same issue returned. Microwave blew my electrics. I have now called the servicing department who have advised me that my microwave is not under warranty, even though I assumed it was under a 5 year warranty - Apparently, I should have registered ....my mistake ! However, considering we experienced the initial problem just over 18 months of purchase and then again within 12months of a repair, surely this confirms there is an underlying fault with the appliance ?? They have sold me a microwave that is clearly not fit for purpose. I would have assumed that a company like My Appliances, would take some ownership of an ongoing fault which has been repaired previously. Clearly not.
10. februar 2025
Uopfordret anmeldelse
Besvarelse fra MyAppliances
Good Afternoon
Thankyou for your comments
Im sorry to hear you are not happy with the service provided my Apelson service team. I have passed your comments on too a manger there so they can look in to this further
Regards
Hayley
Delivered on time
Delivered on time, and put in a safe place as we were out when delivery was made.
All good.
4. februar 2025
Besvarelse fra MyAppliances
Good Afternoon
Thank you for your feed back 😊
Regards
Hayley
Besvarelse fra MyAppliances
Good Afternoon
Thank you for your comments
I have had a look on your order and can see the team resolved this for you in a timely manner. I would appricate it if you could update your review.
Regards
Hayley
Website was easy to navigate
Website was easy to navigate. Good choice and descriptions informative. Quick delivery times.
8. februar 2025
Besvarelse fra MyAppliances
Good Afternoon
Thank you for your feed back 😊
Regards
Hayley
Besvarelse fra MyAppliances
Good Afternoon
Thank you for your feed back 😊
Regards
Hayley
Besvarelse fra MyAppliances
😊
Besvarelse fra MyAppliances
😊
Great company
What a super company ordered wrong gas hob no problem returning it They were very efficient And quick return with my money ordered the correct one now and will be arriving day after tomorrow Can’t wait to see the correct one
4. februar 2024
Besvarelse fra MyAppliances
😊
Gas hob arrived on time good value for…
Gas hob arrived on time good value for money
Only problem was there wasn’t a electrical plug attached to it, for the ignition, had to use a plug off something else, and then replaced
12. januar 2025
Besvarelse fra MyAppliances
😊
My appliance has still not arrived!
My appliance has still not arrived! Not a very good delivery service!
27. januar 2025
Besvarelse fra MyAppliances
Hello, Our sincere apologies for the delay in your delivery. I will email the courier company for you to find out what is happening and I will contact you directly once I receive a response.
Disappointed
I order on 26 jan., delivery suppose to be on 29 jan., today is 1 feb. and I still not received it. No communications at all, contacted delivery company once, said will be on 31 jan. Nothing, called them back today, now on 4th feb.
At least they tried sort delivery problem
26. januar 2025
Besvarelse fra MyAppliances
Hello Neringa, Our sincere apologies for the delay in your delivery. I will email the courier company for you to find out what is happening and I will contact you directly once I receive a response.
Besvarelse fra MyAppliances
Hi Scott, I have checked the courier tracker and they attempted delivery on 27/01 as you requested and there was no one there. They left a card to inform you of this and to let you know they will re deliver on Monday. Please ensure someone is there to receive this, otherwise, they will return this to us.
Easy navigate website
Easy navigate website, plenty of product options and competitive prices.
30. januar 2025
Besvarelse fra MyAppliances
👍
Excellent issue resolution
The way myappliances dealt with problems was amazing.
2 extractor units had damage and both were replaced, the final one personally delivered by the warehouse manager… all next day resolutions…highly recommend
6. januar 2025
Besvarelse fra MyAppliances
Hello Simon , Thank you so much for your positive feedback. This is very much appreciated. We're happy to hear that you are satisfied with the service provided.
Nice product
Nice product, clear description, delivery options easy to choose from, thanks!
28. januar 2025
Besvarelse fra MyAppliances
👍
Besvarelse fra MyAppliances
👍
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