MyStake Casino Anmeldelser 

55
TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ich spiele nun schon seit einigen Wochen bei my Stake. Die Slotspiele machen mir Spass. Es sind tolle Erlebnisse. Einfache Nutzung. Keine technischen Probleme.

Bedømt til 4 ud af 5 stjerner

I'm fairly new to My Stake but not to social casinos. The site is appealing to the eye, and easy to navigate. They have lots of games, and most of my favorites are included. I haven't had to seek supp... Se mere

Bedømt til 5 ud af 5 stjerner

Bonjour , a contrario de *BETIFY* qui vous demande l'acte de naissance de vôtre arrière grand-père pour vous donner vos gains "M'y stake" joue le jeu ..... J'ai bien gagné 1000€ a "AERO" A vous de t... Se mere

Bedømt til 1 ud af 5 stjerner

Compared to some regulated sites, this one barely mentions gambling addiction. No visible self-assessment tools, just a small link in the footer. Feels like they don’t really want to draw attention to... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kasino
  2. Spillehus
  3. Spilletjeneste
  4. Online casino eller bookmaker

Skrevet af virksomheden

Mystake Casino was founded by a team of professionals to reinvent the online gaming experience. The gaming experience is amplified with unique promotions, the most phenomenal bonuses and fair play at all times. Diverse online gaming products allow players to enjoy the games they fancy (sportsbook, slots, live casino, minigames, E-sport or virtual sport) in a specially safe and secure environment.


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

55 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,4

Alle anmeldelser

(55)

51 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Top casino

Jamais eu de problème, que ce soit au niveau des dépôts, au niveau des retraits, j'ai fait plusieurs retrait de 5k,6k,7k. Jamais eu de problème.

Grosse diversification de machine a sous, le support est réactif. Absolument rien a reprocher a Mystake

12. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Chat bots before humans

Before you can reach a real person, the chat forces you through a robot that doesn’t understand anything. You answer the same questions three times, then it finally lets you queue. Just wastes time.

28. april 2026
Uopfordret anmeldelse
MyStake Casino-logo

Besvarelse fra MyStake Casino

Thank you for your feedback.

We’re sorry to hear about your experience, however the description provided does not reflect how our support system operates. We offer 24/7 customer support with access to live agents, as well as email assistance for all users.

Our goal is to provide timely and effective help, and we continuously monitor our support channels to ensure a smooth experience.

If you encountered any difficulty reaching our team, we would appreciate the opportunity to investigate. Please contact us directly so we can review your case and assist you further.

Kind regards,
MyStake Team

Bedømt til 1 ud af 5 stjerner

My Limits Didn’t Apply To Bonuses

I set a monthly deposit limit, but then they gave me some special bonus link by email that let me deposit over the limit. Technically a “new promotion”, so they bypassed my setting. That’s dirty in my opinion.

28. april 2026
Uopfordret anmeldelse
MyStake Casino-logo

Besvarelse fra MyStake Casino

Thank you for your feedback.

We take concerns like this seriously; however, the situation described does not reflect how our platform operates. We do not provide or send offers that allow users to bypass account settings or restrictions.

All promotions and communications are applied consistently and transparently, and we do not engage in practices intended to mislead or override user controls.

If you believe there has been any confusion regarding your experience, we encourage you to contact our support team directly so we can review your case and clarify the matter.

Kind regards,
MyStake Team

Bedømt til 1 ud af 5 stjerner

Boring game selection

Most of the slots look and feel the same. Same type of bonus, same sound effects. After like half an hour I felt like I was spinning one endlessly reskinned game. Got tired and cashed out what was left.

25. april 2026
Uopfordret anmeldelse
MyStake Casino-logo

Besvarelse fra MyStake Casino

Hello,

Thank you for your feedback. We would like to clarify that our platform offers a wide selection of games across multiple categories, including slots, live casino, table games, and other popular options from various providers.

Game preferences can vary from player to player, but we continuously expand our library to offer diverse content and new experiences.

Kind regards,
Mystake Team

Bedømt til 1 ud af 5 stjerner

Email support never answered

Sent them a detailed email with screenshots about a game crash and money missing. Week later, still nothing. Not even a canned “we received your ticket”. If they can’t reply about missing funds, that’s a big red flag to me.

25. april 2026
Uopfordret anmeldelse
MyStake Casino-logo

Besvarelse fra MyStake Casino

Hello,

Thank you for your feedback. We would like to clarify that all support requests are received and reviewed by our team. Response times may vary depending on the nature of the case and any required investigation.

Please provide your username so we can check your case further and assist you accordingly.

Kind regards,
Mystake Team

Bedømt til 1 ud af 5 stjerner

Tiny bet, still annoyed

I only played with small stakes but the way the bonus was structured meant I had to keep betting way longer than I wanted. By the time I met the conditions, there was almost nothing left to withdraw. Kind of pointless.

25. april 2026
Uopfordret anmeldelse
MyStake Casino-logo

Besvarelse fra MyStake Casino

Hello,

We apologize for any inconvenience you experienced on our website. Kindly send us your username so our team can look into your case and determine what happened. We will work to resolve the matter promptly.

For additional support, you can also reach us at [support@mystake.email](mailto:support@mystake.email).

Best regards,
Mystake Team

Bedømt til 1 ud af 5 stjerner

Unclear promo calendar

They have some calendar with daily deals but rules change constantly and conditions are hidden in separate pages. I stopped bothering with promos at all.

25. april 2026
Uopfordret anmeldelse
MyStake Casino-logo

Besvarelse fra MyStake Casino

Hello,

Thank you for your feedback. We would like to clarify that all active promotions, offers, and their applicable terms are available in the dedicated Promotions section of our website, where users can review the latest details at any time.

Our promotional calendar is regularly updated to reflect new campaigns, expiry dates, and seasonal offers, which may give the impression of frequent changes, but this is done to keep information accurate and current. In addition, eligible users may also receive access to personalized VIP rewards and exclusive promotions.

We always aim to present our offers as clearly as possible and appreciate your comments, as they help us continue improving the user experience.

Kind regards,
Mystake Team

Bedømt til 1 ud af 5 stjerner

Weak responsible gambling

Compared to some regulated sites, this one barely mentions gambling addiction. No visible self-assessment tools, just a small link in the footer. Feels like they don’t really want to draw attention to that.

25. april 2026
Uopfordret anmeldelse
MyStake Casino-logo

Besvarelse fra MyStake Casino

Hello,

Thank you for your feedback. We take responsible gambling very seriously and would like to clarify that player protection tools and support resources are available on our platform. These include access to account limits, self-exclusion options, and guidance for users who may need assistance.

The location and presentation of these tools may vary across pages or devices, but they are available and intended to be accessible to all users. We continuously review the user experience to improve visibility and ease of access.

We appreciate your comments, as they help us identify areas where we can improve further.

Kind regards,
Mystake Team

Bedømt til 1 ud af 5 stjerner

Email-only support on weekends

On Saturday night the live chat button just disappeared, only email left. Response came Monday. Weekend issues basically ignored.

20. april 2026
Uopfordret anmeldelse
MyStake Casino-logo

Besvarelse fra MyStake Casino

Hello,

Thank you for sharing your feedback. We would like to clarify that our Live Support is available 24/7, including weekends. We have not recorded any scheduled interruption of the live chat service during the period mentioned.

It is possible that the chat option was temporarily hidden due to browser settings, connection issues, ad blockers, device compatibility, or account-related factors rather than being unavailable from our side.

We always encourage users to refresh the page, clear cache, or try another browser/device if the chat icon does not appear. Our support team also remains reachable by email at all times.

We appreciate your comments and are always working to improve the user experience.

Kind regards,
Mystake Team

Bedømt til 1 ud af 5 stjerner

Support Ignored My Screenshots

I sent them clear screenshots of a game crash with my bet and balance, and they still replied asking for “more proof”. How much proof do you need? In the end they said they can’t compensate because they can’t reproduce it. Pointless.

20. april 2026
Uopfordret anmeldelse
MyStake Casino-logo

Besvarelse fra MyStake Casino

Hello,

We apologize for any inconvenience you experienced on our website. Kindly send us your username so our team can look into your case and determine what happened. We will work to resolve the matter promptly.

For additional support, you can also reach us at support@mystake.email.

Best regards,
Mystake Team

Bedømt til 1 ud af 5 stjerner

Faulty responsible gaming tools

Set a session limit but it didn’t kick me out when the time was up. Dangerous bug for something that important. Reported it, they shrugged.

20. april 2026
Uopfordret anmeldelse
MyStake Casino-logo

Besvarelse fra MyStake Casino

Hello,
We are sorry about your experience on our website. Could you please write us back with your username, so we will check what’s going on with your case? Be assured that your issue will be resolved as soon as possible.
Also, you can contact us at support@mystake.email for further inquiries.

Kind regards,
Mystake team

Bedømt til 1 ud af 5 stjerner

VIP rewards unstable

One week my VIP level gives certain cashback and perks, next week they’ve “updated the program” and my benefits are worse with no real explanation. Pretty demotivating to stay loyal anywhere when they move the goalposts.

20. april 2026
Uopfordret anmeldelse
MyStake Casino-logo

Besvarelse fra MyStake Casino

Hello,
We are sorry about your experience on our website. Could you please write us back with your username, so we will check what’s going on with your case? Be assured that your issue will be resolved as soon as possible. We need some specification from your side as your information does not meet the VIP offer on our platform.
Also, you can contact us at support@mystake.email for further inquiries.

Kind regards,
Mystake team

Bedømt til 1 ud af 5 stjerner

No reality checks

I played way longer than I planned. Some sites at least show a reminder you’ve been playing for an hour. Here, nothing. No nudge, no limit suggestion, just infinite spin. Not healthy, honestly, and they don’t seem to care.

20. april 2026
Uopfordret anmeldelse
MyStake Casino-logo

Besvarelse fra MyStake Casino

Hey,

We are sorry to hear about your experience. However, Is there anything you want us to improve at Mystake? We appreciate your sincere opinion.
If you could specify your issue, we would be able to help you. In any case, contact our support team at support@mystake.email for further assistance.

Kind regards,
Mystake team

Bedømt til 1 ud af 5 stjerner

Avoid this site at all costs

Avoid this site at all costs. They are happy to take your money, but the games "freeze" as soon as you start winning. When I requested a payout, they ghosted me completely. This isn't a casino; it's a professional scam operation. You've been warned!

9. april 2026
Uopfordret anmeldelse
MyStake Casino-logo

Besvarelse fra MyStake Casino

Hello,
We are sorry about your experience on our website. Could you please write us back with your username, so we will check what’s going on with your case? Be assured that your issue will be resolved as soon as possible.
Also, you can contact us at support@mystake.email for further inquiries.

Kind regards,
Mystake team

Bedømt til 5 ud af 5 stjerner

Sehr schönes Casino

Sehr schönes Casino, My Stake gute Slots, Promotion und Interfaz.. Empfehlenswert Die Verifizierung geht schnell, der Support steht rund um die Uhr zur Verfügung, Auszahlungen erfolgen sehr schnell und Sie erhalten immer eine schnelle Antwort, wenn Sie eine E-Mail an das VIP-Management schreiben.

14. januar 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere