Fab customer service
The items had been sent to the wrong address but Fiona was great and re-issued my order and I received it within 2 days thank you!!
21. august 2025
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
At myAuthentic, we make skincare that’s radically simple - and it works. Our two-step system is powered by electrolysed salt and water, creating formulas that are pH-balanced, hypoallergenic, and suitable for even the most sensitive skin. No fragrance, no fluff, no long lists of ingredients - just science-backed solutions designed to calm, cleanse, and reset. We manufacture everything ourselves in Glasgow, Scotland, so we can guarantee quality and control every step of the process. Our products are trusted by people with acne, eczema, rosacea, and skin that’s been through a lot - because they’re gentle, effective, and actually do what we say they will. We believe skincare should feel safe, not stressful. That’s why we offer a 30-day money-back guarantee. Less is more. Especially when it comes to your skin.
Kontaktoplysninger
Storbritannien
- hello@my-authentic.com
- my-authentic.com
4,1
God
14 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Best Cleanser Ever!
After spending countless years and lots of money trying different cleansers, I feel that I have finally found one that soothes my eczema skin and also gives a deep cleanse. It must be the most gentle, non-irritating cleanser ever! Although it's a foam it doesn't strip the skin, which is rare. I absolutely love the minimalist approach. I highly recommend it especially for those with sensitive skin.
7. juli 2025
Worth a try
Sadly this didn't work for me however I emailed the company to let them know and they were kind enough to refund my money..thank you
18. maj 2025
Besvarelse fra myAuthentic Skincare
Hi Sultana,
Thank you so much for updating your review - it really means a lot. We completely understand that our products won’t be the perfect fit for everyone, but we’re genuinely grateful you gave them a try. We hope you find something that brings real relief to your skin, and we’re wishing you all the best on your journey. 💙
Didn't work
22. maj 2025
Love this product
I was a bit sceptical initially but after much thought decided to purchase the facial mist. It’s made such a difference to my skin. Absolutely no breakouts since I started using it 2 weeks ago. I’ve tried so many products over many years. This is the first one that works for me. I am 59 but was still struggling with spots and redness, until now.
30. april 2025
Besvarelse fra myAuthentic Skincare
Hi Caro,
Thank you so much for taking the time to leave such a thoughtful review - we’re genuinely so pleased to hear that the facial mist has made such a difference to your skin. It means a lot to us that you took a chance on it, especially after trying so many other products. Your experience is exactly why we created myAuthentic - simple, effective skincare that works with your skin, not against it.
Wishing you continued calm, clear skin - and thank you again for being part of the myAuthentic community.
Warmly,
Fiona & the myAuthentic team
Besvarelse fra myAuthentic Skincare
Thanks so much for the review and the support Nigel - it's much appreciated! Thanks, Fiona
Transformed my skin!
I had recently purchased the cleanser and the hypochlorous mist and it has completely transformed my skin. Any fungal acne or small bumps on my face has disappeared. I will definitely be repurchasing!
12. december 2024
Uopfordret anmeldelse
Besvarelse fra myAuthentic Skincare
Hi Amber,
Thank you so much for your review - we’re absolutely thrilled to hear the cleanser and mist have made such a difference to your skin. That’s exactly why we created myAuthentic, and it means a lot to know it’s working so well for you. We really appreciate you sharing your experience and are so glad to have you as part of the myAuthentic community!
— Fiona & the myAuthentic team
Great product and quick delivery.
Great product and quick delivery.
Facial Mist Spray does exactly as described, cleared eczema and psoriasis as well as calmed irritation/inflammation.
Would highly recommend.
21. oktober 2024
Amazing products
Amazing products. The face wash leaves your skin feeling fresh and the facial mist is really revitalising.
My teenage daughter has been using it too. Her skin has really cleared up.
14. oktober 2024
Besvarelse fra myAuthentic Skincare
Hi Alison,
Thank you so much for your kind words - we’re so glad you’re enjoying both the face wash and the mist! It’s amazing to hear that your daughter is using them too and seeing such positive results. Feedback like this means the world to us - thank you for sharing and for being part of the myAuthentic community.
— Fiona & the myAuthentic team
Amazing product
Amazing product. I suffer from sensitive skin and this is a game changer for me. This has helped clear my skin like nothing has managed to do before.
17. oktober 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.