I ordered a motocutz plate and decal from mxwraps, and it is great quality and looks great. The customer service is also great, and they respond to questions super fast. Overall, amazing.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Michael sold me a product and sent me something else when I informed them they said I must pay for a return label. Sad excuse for customer service.
Virksomheden har svaret
UPDATE: My return was resolved promptly. I appreciate the prompt response and listening to my concerns. The company is under good management. Willing to listen.
Virksomheden har svaret
Great customer service experience. They were a little slow to ship, but when I asked for an update I received a prompt explanation and a partial credit back for the delay. They seem to be trying their... Se mere
Virksomheden har svaret
4,2
God
32 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great company
Great company, great owner, and fast shipping, they have everything you need for your bike
1. februar 2026
Uopfordret anmeldelse
Best emoto company
10. februar 2026
Uopfordret anmeldelse
MXP a very good reselling website for…
MXP a very good reselling website for bike parts and they have really good discounts and deals most of the time. Yall should definitely check them out. Their shipping is insanely fast. That’s why I recommend MXW !! Go buy rn
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mxwraps
Thank you for the review — we appreciate the support.
We put a strong focus on keeping pricing competitive while maintaining fast, reliable fulfillment, so it’s good to hear that came through in your experience.
We’ll keep working to make sure both the deals and shipping speed stay consistent across every order. If you need anything, we’re here to help.
He helped me out with a order and…
He helped me out with a order and shipped me a new one pretty satt
8. februar 2026
Uopfordret anmeldelse
Shipping took some time but after some…
Shipping took some time but after some back and forth with customer service my package arrived promptly! If you are willing to wait a bit longer the deals they offer are pretty great!
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mxwraps
Glad we could help! Shipping time is only getting faster and faster, over 80% of all products are now in transit same week of ordering.
Time consuming, but resolved!!
Edit: Redeemed after throwing up this reveiw! It was a chore getting someone to respond via text, but they got us squared away after an apparent bad batch around Christmas time. The rear tire is mounted backwards, more of an asthetics issue than anything, but they have agreed to issue a $75 refund for the cause. Time consuming ordeal, 4 out of 5 stars.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mxwraps
Thank you for the honest review — we appreciate you taking the time to update it.
We apologize for the delay in communication and the initial inconvenience. Situations like the holiday batch you mentioned are exactly where we’ve been tightening our processes to prevent repeat issues.
We’re glad we were able to get everything resolved, issue the partial refund, and make it right. Feedback like this helps us identify friction points and improve both response times and order accuracy moving forward.
If you need anything else, we’re here to help.
Lack of communication
2.11.26 Update - I did finally receive a response from the company and have since received my items. They were very apologetic about my experience and the lack of communication which I appreciated. The items are exactly as described when I ordered them.
Original review:
I placed an order back on Jan. 10th for 3 items and finally got tracking numbers Jan. 28th. Finally received one item today, but still show that the other two items, the more expensive items, haven't been received for shipping by the seller. I've reached out several times and can't seem to get any sort of response. This company was recommended to us by another person who used them so not sure what the issue is with our orders taking so long. A month seems like a long time to wait for an item to ship and reading other reviews, I'm getting concerned that we'll never receive the order or a refund. I'm giving 2 stars only because we've received one item, although month longs wait, and I know someone else who used them and had a good experience.
1. februar 2026
Uopfordret anmeldelse
Besvarelse fra Mxwraps
Thank you for taking the time to share both your initial experience and the update — we appreciate the transparency.
We sincerely apologize for the delay and the lack of communication you experienced early on. That gap is not reflective of how we aim to operate, and we’ve since made adjustments to improve response times and ensure customers are kept informed throughout the fulfillment process.
We’re glad we were able to connect with you, resolve the situation, and that the items you received met expectations. Your feedback helps us identify where breakdowns occur so we can continue tightening both our communication and fulfillment systems.
If you need anything further, we’re here to help and ensure everything continues to run smoothly on your end.
Shipping was fast and i received my…
Shipping was fast and i received my titanium bolts fast
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mxwraps
Good to hear!
BEST BREAKS ON THE MARKET
The surron LBX moto breaks were really good and I was stopping on a dime. Would definitely recommend my order got fulfilled in literally one day.
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Mxwraps
Glad to help!
Mxwraps
I ordered 800 dollar rims from mxwraps they didn’t show up but in the end they gave me a refund on them and they where really good about the situation and where happy to help
22. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Mxwraps
Thank you for sharing your experience — we appreciate it.
We understand how frustrating situations like that can be, especially on a higher-value order. Our priority is always to resolve issues quickly and make sure our customers are taken care of, so we’re glad we were able to get that handled and issue the refund.
If you decide to order with us again, we’ll make sure the process is smooth from start to finish.
Shipped relatively fast
Shipped relatively fast, product was awesome.
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Mxwraps
Thank you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.