Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Nigh unusable. Hallucinated responses and lock down of personal information is difficult to impossible. States that it won't 'sell' your data, but provides 'intent signals' to monetize you via Fac... Se mere

Bedømt til 1 ud af 5 stjerner

I did not sign up for anything yet I keep getting repeatedly charged for it. When I try to cancel my account it says Im not signed up for anything and all the instructions to fully delete an account o... Se mere

Bedømt til 1 ud af 5 stjerner

I purchased the $20 month plan for 500M tokens a month. I've been working on a video project and after 4 days, and MANY failed videos, I'm already down to 30% usage BECAUSE Muse has screwed up almost... Se mere

Bedømt til 1 ud af 5 stjerner

I only wanted one thing, have it book golf tee times. Heard from a friend it worked, only works if there isn't demand as it is very slow. It ponders before providing an answer or any action. Acco... Se mere

Virksomhedsoplysninger

  1. Softwarevirksomhed
  2. også i
  3. Online samarbejdsplatform
  4. Softwareleverandør

Skrevet af virksomheden

Next-gen video platform with AI-powered video search. Embed, share, and search your video, audio, and collections, all from one place.


Kontaktoplysninger

1,6

Dårlig

TrustScore 1.5 ud af 5

71 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,6

Alle anmeldelser

(71)

17 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I recently joined Muse.ai & i love it

I recently joined Muse.ai & i love it! :) & the tech support is Amazing, Tomas was the name of the very helpful friendly team member that helped me with all my questions & helped to set up my channel, absolutely Awesome! 5 stars

22. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service and customer support!

Muse is a great video hosting service for any project. Customer support team was really helpful and guided me through the installation process. Would definitely recommend as an affordable alternative to Vimeo or Wistia.

20. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I was looking for inexpensive video…

I was looking for inexpensive video hosting that wasn't Youtube, and muse.ai has exceeded all of my expectations.

Their API is robust and easy to use, their video player works well, and the few times I've had to reach out for support I've been impressed with how thorough and engaged the response has been. I plan on staying with muse.ai for as long as they'll have me.

19. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I shopped around for an alternative to…

I shopped around for an alternative to mainstay video hosting sites for a long time, and when I found Muse.AI I was so impressed with the quality, the customer service, the features and more that are not in existence anywhere else that I could find that I plan to make sure that I use them for all my video content forever.
The AI has helped my team and I explore our video collections in ways that have never been done before.
I can not articulate the amount of appreciation that I have for Muse.AI and their product. If I could I would rate even higher than 5 stars.

17. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Well priced video storage with additional AI features

I've been using muse.ai as an early adopter for some time now and I'm really impressed with the product.
I mostly use it to store and serve video and don't quite use the video search functionality yet, but will forward to explore that.
I like the clean and minimalistic UI and the fact that video loads very quickly.
The amount of storage and price is the best in the market even without the fancy features so I'd highly recommend this for folks looking for a video serving platform.

17. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Searching through conferences videos

I use Muse.ai to search through conference videos and quickly find snippets of interest. I frequently use the key word search function and have found some really interesting video scenes by virtue of skipping through related keywords. This is unique to this platform and I have found it invaluable.

This platform can improve further but it is already super useful.

16. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Muse.ai beats my expectations by far

Muse.ai beats my expectations by far. They not only have the best video hosting out there, but also offer an awesome AI solution to transcribe the audio in your videos to searchable text. The face detection is also a super handy feature to allow you jumping into scenes where a character appears!

Seriously, at this price, with the amount of storage and AI features you're getting, this is a steal. Plus, customer support is super friendly and more than happy to help!

16. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Much improved service!

I started on the beta a year ago and while I liked the product idea, it was a little slow to upload videos. However, I have recently noticed a marked improvement all round and particularly with upload speeds and the speech transcription. I love that I can easily share video links in whatsapp with friends and family (including for my large wedding video!) and have started using this instead of wetransfer to allow friends to see my homemade videos.

16. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Quick Trial - Solid Product

I ended up not using the system for now, but during the trial I uploaded a bunch of videos and everything worked great and was very fast. I really liked how quickly the auto captions populated once the video was uploaded.

I also had a question about something and their help team (via chat) went above and beyond, even helped me tweak something with the javascript I was using to embed their player in a modal window. Highly Recommended!!

15. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great Platform and Customer Service!!

Very impressed with what these guys are doing with Muse. With Muse our clients can find exactly what they need in a video without wasting any time.

There is also the bonus of when you make a suggestion for features that are in alignment with making Muse better they get it done in record time. This has really helped with our implementation for our new platform.

15. januar 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Muse.ai has no customer support, and doesn't answer to their emails.

Muse.ai didn't have a free trial mode but they did mention that they would cover refunds in 72 hours. I have decided to pay for it to give it a try, and their service does do a good job at what it does, it just didn't do exactly what i needed. So i reached out to customer support and it's been by far the worst support I've received. It's now been weeks, with many follow up emails, and I'm not hearing back from them and I still didn't get a refund. It's now been well over 72 hours and I wouldn't be surprised if they refuse me the refund because of it. I would avoid this service entirely because of the extremely poor, or even non-existant, customer support.
---
Edit: Be wary of reviews posted shortly after mine. Muse has finally responded to me, has still not issued a refund, and is trying to cover my review because I didn't want to remove it until i received the refund. Be aware!

15. januar 2021
Uopfordret anmeldelse
muse.ai-logo

Besvarelse fra muse.ai

Dear Mathieu, we deeply regret we were not able to give you the level of service you were looking for. In terms of plans and refunds, for obvious reasons we do not default to refunding our heavily discounted yearly subscriptions, as is set out in our T&Cs. If a client signs-up for a monthly plan we may exercise discretion and provide a refund. For trying our services, muse.ai provides a number of free trials every day. Our open documentation is also filled with examples and snippets that potential clients can see/try/experiment before deciding to subscribe. We will endeavor to make our refund policy even clearer. All your feedback is much appreciated and this post should be very helpful for anyone in doubt. Thank you.

Er dette din virksomhed?

Tilegn dig din profil på Trustpilot og få gratis adgang til vores værktøjer, så du kan komme i kontakt med dine kunder.

Få en gratis konto

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere