Waited in all day for a quote.No one came so contacted company to be told they would be happy to rebook as aiden had a family emergency they weren't aware of.stop with your excuses.why would I use yo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Requested a quote ahead of a boiler project. Didn't show up on original appointment, no warning given, had to make contact with the office to find out why. Second appointment booked. Turned up and rus... Se mere
Virksomheden har svaret
After completing work electrician said all OK after remedial work carried out but the certificates were confusing to read also think 156 on top of £!50 quoted a lot considering it took your operativ... Se mere
Virksomheden har svaret
It was from a neighbour who was having work done by one your engineers that I invited the engineer in to our home. He quite quickly diagnosed our central heating problems and within one week of his... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Customer Focussed plumbing and heating company with experienced time served engineers. We operate from our small office in Allestree, Derby buy cover the whole of the East Midlands. All aspects of gas plumbing and heating covered including domestic, small commercial and site work also. 9 on the books engineers including a Joiner and Hamdyman with diaries managed by the office mean we are not some here today gone tomorrow outfit.
Kontaktoplysninger
347 - 351 Duffield Road, DE22 2DG, Storbritannien
- 01332 418538
- murfinsheating.co.uk
2,1
Under middel
88 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor service …
Waited in all day for a quote.No one came so contacted company to be told they would be happy to rebook as aiden had a family emergency they weren't aware of.stop with your excuses.why would I use your company.very poor service.
12. februar 2026
Uopfordret anmeldelse
Refuse to respond or admit fault
Had a new build ‘plumbed’ by these individuals. They didn’t connect the dishwasher correctly and it ruined my entire downstairs flooring which was only installed 5 days prior. Had to have all of the flooring replaced. My soil pipe is leaking and has been leaking since the start of completion, a year ago. The boiler drops pressure often. The shower fluctuates in temperature frequently and they said it’s because it’s a new build?! One of the radiators isn’t suitable for one of my bedrooms and the room is 6-8 degrees colder than the rest of the house. It has been like this since completion over a year ago. The bedroom is inhabitable and would kill a baby, it is that cold!! 11 degrees with the rest of the house being 19 yet it’s been months, close to a year of the new build developer contacting Murfins and they still refuse to respond or contact me. They fail to do their job and return to the failed job. The stress this company has caused to me is horrific, especially since they’re also not wanting to fix these issues.
At this point, just give me the money and I’ll find my own reputable plumbers
19. december 2024
Uopfordret anmeldelse
If I could give zero I would
If I could give zero I would. Had a visit from Aidan who was supposed to send an estimate. After 2 weeks and nothing I rang the office and they said he was onto it and would let us know. Two more weeks and still nothing, so rang again. Same lies, promise of someone getting back to us and still nothing,not even an apology for being incompetent. AVOID
14. juli 2025
Uopfordret anmeldelse
Punctuality and polite service
12. september 2022
Gas Safety Check.
I was very pleased with the level of service - prompt and efficient as has always been the case.
14. september 2022
Plumber arrived on time both times and…
Plumber arrived on time both times and had a friendly attitude. Four stars as somewhat overpriced for simple jobs and not the tidiest.
15. september 2022
After completing work electrician said…
After completing work electrician said all OK after remedial work carried out but the certificates were confusing to read also think 156 on top of £!50 quoted a lot considering it took your operative one and a half hours to do with no parts required
Ps let me know if you have any vacancies I'd bloody love to earn that rate
6. september 2022
Besvarelse fra Murfins Plumbing and Heating Ltd
Hi Peter,
Thank you for your constructive review. The EICR’s as you will notice from your report and subsequent certification are carried out by our trusted contractor. The final invoice amount includes VAT at 20% and our small margin of 5% to administer the whole process for you so you didn’t have to do anything.
The EICR Paperwork is set out by the administering bodies overseen by the government so unfortunately we cannot do anything about the format.
Whilst the engineer may only have been in you home on the second visit for 1.5 hours the whole report has to be generated (and paid for again so there is much more work that goes on behind the scenes.
It is difficult to know how, given the cost of labour, fuel, administration, premises, certification, vehicle overheads and registration with the governing bodies that we could do it any cheaper.
If in the future you would like any clarification on pricing prior to posting you review then please do not hesitate to get in touch.
Best Regards
Aiden Murfin
Always helpful and accommodating…
5. september 2022
A fair price
Easy to book turned up on time serviced our boiler and fire cleaned up afterwards a pleasure to have in the house and a fair price would recommend
26. august 2022
Had an annual boiler service done
Had an annual boiler service done, no issues. Engineer was polite and efficient. Good price at £60 including VAT.
25. august 2022
Recommend
Very polite, helpful, efficient and easy to deal with and would recommend as they were to me.
1. september 2022
Murfins plumbing and heating
The team at Murfins are always extremely helpful and get the job done in a timely manner
23. august 2022
Arrived on time good service no problem
19. august 2022
Frustratingly Poor
Requested a quote ahead of a boiler project. Didn't show up on original appointment, no warning given, had to make contact with the office to find out why. Second appointment booked. Turned up and rushed round and promised a quote as soon as possible. No quote ever received, clearly uninterested in the job
11. august 2022
Uopfordret anmeldelse
Besvarelse fra Murfins Plumbing and Heating Ltd
Hi Oliver,
We cannot find any record of any appointment in the name of Oliver. I think it would be very unlikely that we are not interested in your work. Please could you send your details to admin@murfinsheating.co.uk so we can look further into this.
Boiler service was completed well.
Boiler service was, as last year, done very quickly and with no mess.
Replacing a faulty radiator valve was again completed quickly and with no mess but I as suppressed by the high cost of the valve.
9. august 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.