Excellent service from Mr Pottery, incredibly helpful and responded quickly to my email. Quality replacement stoppers for Poole pottery salt and pepper set. Thank you 🤩
Virksomheden har svaret
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Se, hvad kunderne siger
Thank you for being able to replace some teacups.Really special to complete the set.I have been using our china for nearly 50 years and get such pleasure from our Aynsley Cottage Garden. Many tganks... Se mere
Virksomheden har svaret
Excellent company to deal with. My latest order has arrived. On time, the cereal bowls are in brilliant condition, well packed as always . Thankyou Mike your service is without fault xxx
Virksomheden har svaret
I chose Mr Pottery because I liked how the items were graded with what sounded like an honest explanation. This was enhanced by the option of returning and I was prepared to pay more for these featur... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are one of the UK's leading china matching and replacement services for discontinued tableware, in china, pottery and stoneware. We deal in all makes of retired china and are specialists in Denby Pottery, Hornsea, Johnson Brothers, Poole Pottery and Royal Doulton of which we carry large stocks. If your tableware has been discontinued, then we can help to find replacements for you. We charge NO SEARCH FEE and NO REGISTRATION FEE. We ship worldwide and are often complimented on our environmentally friendly packaging and speed of shipping, ensuring no breakages door to door, whether you are next door to us in Dorset, UK or thousands of miles away in Abu Dhabi, UAE. So whether you are seeking replacement tea cups for your Adams tea set or dinner plates for your Wedgwood dinner service, check out our website to see if we have your missing pieces in stock, and if we don't, simply register to be notified when we do! We look forward to helping you complete your tableware collection.
Kontaktoplysninger
34 Coventry Close, BH213UP, Wimborne, Storbritannien
- 0800 772 3428
- emailus@mrpottery.co.uk
- mrpottery.co.uk
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Dishes
I had been looking for this product for years to make my collection complete and you came up trumps.
Very pleased, thank you.
27. januar 2026
Besvarelse fra MrPottery
Hello Christine. Thank you for your 4* review. We are delighted you were able to source your replacement dishes from MrPottery. Please do not hesitate to get in touch if we can help again. Best regards, The MrPottery Team.
Excellent customer service
Excellent customer service, item arrived well packed in perfect condition as described.
29. januar 2026
Besvarelse fra MrPottery
Hello Becky. Thank you for your 5* review. That's very kind. Please do get in touch if we can help again. Best regards, The MrPottery Team.
SUCCESS AT LAST
Wonderful experience. Been trying to get my matching saucers to my collection for ages. Your company provided so there you go that's how great you are!
Shall be checking and looking at a later date when able.
Thank you.
28. januar 2026
Besvarelse fra MrPottery
Hello again. Thank you very much for your 5* review and feedback. That's very kind. We are delighted we were able to source your replacement tea saucers. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Besvarelse fra MrPottery
Hello again. Thank you so much for your 5* review. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Excellent service good quality
29. december 2025
Besvarelse fra MrPottery
Hello Paul. Thank you so much for your 5* review for our china replacement shop. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Excellent service and contact
Well where do I start. So pleased I found these little Denby cups. Been looking for them for ages. Mr Pottery AKA Mike was prompt and helpful. I made a mistake on delivery address and he quickly sorted it. Royal Mail were unusually lapse with delivery but with Mikes help it all got sorted. Mike not only sent another parcel out to be immediately but I eventually received the 2 parcels at the same time !!! In which Mike said ‘ pleased they came and please enjoy the second parcel on us !!!’ Well what can I say but a huge thank you and what a kind gesture from his company. I’ll definitely be using them again and recommending Mr Pottery to anyone interested in collecting China no longer available but one still wants. Thank you 🙏
24. januar 2026
Besvarelse fra MrPottery
Hello Rachael. Thank you so much for taking the time to give us a 5* review with such great feedback. We really appreciate it. If we can help find you any more Denby replacements in the future, please do not hesitate to get in touch. Best regards, The MrPottery Team.
Besvarelse fra MrPottery
Hello Kristine. Thank you for your 5* review. That's very kind. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Found the items for my collection
Got the items I wanted they were in good condition. The items arrived quickly and were extremely well packaged.
1. januar 2026
Besvarelse fra MrPottery
Hello Jan. Thank you so much for your 5* review and kind feedback for our china replacement shop. Please let us know if we can help again in the future. Best regards, The MrPottery Team.
Brilliant product and service
I chose Mr Pottery because I liked how the items were graded with what sounded like an honest explanation. This was enhanced by the option of returning and I was prepared to pay more for these features. I ordered a Denby mug described as 'Excellent' and indeed it was. It looked brand new and I am very pleased with it. The service was also very good and I wouldn't hesitate to use again.
1. januar 2026
Besvarelse fra MrPottery
Hello Mary. Thank you so much for taking the time to give us a 5* review with such great feedback. We really appreciate it and are delighted you are happy with your Denby mug. Please do not hesitate to get in touch if we can help again. Best regards, The MrPottery Team.
Excellent quality and well packed item…
Excellent quality and well packed item at competitive price. All as described on the website. Could not be happier.
2. januar 2026
Besvarelse fra MrPottery
Hello again. Thank you so much for your 5* review and kind feedback. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Fantastic product fast delivery great…
Fantastic product fast delivery great service
26. december 2025
Besvarelse fra MrPottery
Hello Neale. Thank you for your 5* review. That's very kind. Please get in touch if we can help again in the future. Best regards, The MrPottery Team.
Besvarelse fra MrPottery
Hello David. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Brilliant service
30. december 2025
Besvarelse fra MrPottery
Hello. Thank you so much for your 5* review and kind comments. Please do get in touch if we can help again. Best regards, The MrPottery Team.
A complete china dinner service
After Christmas I found that one of my china coffee saucers had developed a crack. After searching the web I discovered that Mr Pottery had the exact replacement. I was able to order easily online and my saucer was delivered within a week despite the holidays.
29. december 2025
Besvarelse fra MrPottery
Hello again. Thank you for your 5* review. That's very kind. We are delighted you were able to source your replacement china coffee saucer through MrPottery. Please do not hesitate to get in touch if we can help you find any further replacements. Best regards, The MrPottery Team
Perfect replacement for disaster on…
Perfect replacement for disaster on Christmas Day breaking 6 of my favourite dishes from my dinner set.. a perfect match at a very reasonable price… thank you ..
25. december 2025
Besvarelse fra MrPottery
Hello again. Sorry to hear about your Christmas china breakages. However, we are delighted we were able to help with replacement dishes for you. Please do not hesitate to get in touch if we can help again in the future. Best regards, The MrPottery Team.
Wrong item received initially so I…
Wrong item received initially so I reordered the one I wanted. When I contacted them they were quick to reply. They reimbursed me for the first order and advised me to keep it. The second order came without any problem.
I am so impressed with their customer service I will definitely order from them again.
3. december 2025
Besvarelse fra MrPottery
Hello Shirley. Thank you for your 5* review, especially under the circumstances. Mistakes do occasionally happen, but we will always do our best to put things rights. Please do not hesitate to get in touch if we can help again. Best regards, The MrPottery Team.
Besvarelse fra MrPottery
Hello again. Thank you for your 5* review for our replacement china shop. That's very kind. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Excellent service.
28. november 2025
Besvarelse fra MrPottery
Hello Lestyn. Thank you for your 5* review. That's very kind. Please get in touch if we can help further. Best regards, The MrPottery Team.
Great addition to my range
Great addition to my range, which I’ve had for the last 40 years
2. december 2025
Besvarelse fra MrPottery
Hello Tim. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Good condition and packed very well.
2. december 2025
Besvarelse fra MrPottery
Hello again. Thank you for your 5* review for our UK china replacement service. We really appreciate it. Please get in touch if we can help again in the future. Best regards, The MrPottery Team.
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