I’ve placed a few orders with Mozzo now and they’ve been spot on every time. The coffee is delicious and always exactly to my taste, but it’s the service that really stands out. Every single order... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
First, the delivery was quick. It’s coffee so naturally you want it delivered fast. Second, the package had a personalised experience. Apart from the tasty shortbread, there was a hand-written no... Se mere
Virksomheden har svaret
I have been buying Mozzo coffee for a while now. We prefer it to many other brands and the mail order generally works well. There is always a handwritten card in with each delivery which is a nice tou... Se mere
Virksomheden har svaret
We called in on our way home from work to see if we could buy coffee at the site. We were offered a coffee to try to make sure we bought the right strength. We were given an introductory discount at t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We’re big believers in the uplifting power of coffee, from raising our spirits each morning to fuelling positive change every day. A hub for community connection, Mozzo brings together growers, customers and drinkers to share the buzz of the beloved coffee bean.
Kontaktoplysninger
Unit 11, Chancerygate Business Centre, SO15 0AE, Southampton, Storbritannien
- +44 (0)2380 700 007
- hello@mozzocoffee.com
- mozzocoffee.com
Besvarelse fra Mozzo Coffee
Hi Suma, huge thanks for taking the time to leave us your thoughts. We're really glad you've enjoyed your experience with Mozzo and we hope you keep enjoying your coffee for a long time!
Besvarelse fra Mozzo Coffee
Hi Varinder, big thanks for taking the time to leave us a review. We're especially happy you've really enjoyed your coffee - that's what we aim for! We hope you'll continue to love it for a long time. Thanks for coming on board, we hope to see you again soon. Team Mozzo
Besvarelse fra Mozzo Coffee
That's what we like to hear, and should always be the case! Thanks very much for sharing Anne. We hope you enjoy your coffee,
The Mozzo Team
Great tasting coffee
Great tasting coffee delivered in a timely manner. The classic dark roast has a lovely depth of flavour.
29. maj 2024
Besvarelse fra Mozzo Coffee
Huge thank you for taking the time to let us know and we're super chuffed you're enjoying the Classic blend - a real Italian style hit! We look forward to seeing you again soon...
The Mozzo Team
Brilliant customer service but bad beans
Brilliant customer service and lovely website. All easy to navigate and delivery was super quick with great packaging. Unfortunately the beans were not good—they were perhaps burnt? But the taste was awful. I tried several different grinds on my Niche, but every cup tasted like instant. These were decaf beans, so I'm not sure if their caff is better. Sorry!
27. maj 2024
Besvarelse fra Mozzo Coffee
We are so sorry to hear you did not enjoy the Decaf beans. We do roast our decaf a little darker than others, so we achieve a depth of flavour despite the lack of caffeine. However, it certainly should not taste as you've described so rest assured, we are looking into it.
Thank you,
The Mozzo Team
Great coffee, great service
I had an incorrect delivery but when I reported it you very quickly sorted it out. Thank you.
Added to which, the coffee is the best!
2. juni 2024
Besvarelse fra Mozzo Coffee
Hi Ian, big thanks for taking the time to leave your feedback. It's a real shame about the incorrect delivery but we're happy we got the opportunity to rectify it quickly and chuffed you love the coffee. Look forward to seeing you again soon, thanks once again.
The Mozzo Team
Besvarelse fra Mozzo Coffee
Huge thanks for taking the time to reply, we're super happy you're enjoying your coffee. Looking forward to seeing you again soon, The Mozzo Team
Very easy to order and really quick…
Very easy to order and really quick delivery. Wonderful coffee will keep ordering.
20. maj 2024
Besvarelse fra Mozzo Coffee
Hi Juliette, huge thank you for taking the time to share your experience. We're super chuffed you've enjoyed the entire customer experience and we really look forward to seeing you again soon. Keep enjoying your coffee!
delivered promptly
22. april 2024
Besvarelse fra Mozzo Coffee
Hey Steve, thank you so much for your review. Glad to hear you were happy with our delivery service. Thank you for choosing Mozzo.
Have a great day ☕️
The Mozzo Team
Besvarelse fra Mozzo Coffee
Hey Eleanor, thank you so much for the 5-star review. We're so happy to hear that you enjoyed our coffee and delivery. Here's to many more moments of coffee and friendship.
Have a great day ☕️
The Mozzo Team
Besvarelse fra Mozzo Coffee
Hey Gary, thank you so much for taking the time to leave this review – it's great to hear that you've been enjoying Mozzo. Thank you for choosing us.
Have a great day ☕️
The Mozzo Team
Always delicious coffee and rapid and…
Always delicious coffee and rapid and efficient supply service.
24. april 2024
Besvarelse fra Mozzo Coffee
Hey Elizabeth, what a lovely review. We're so happy to hear that you've been enjoying Mozzo and our service. Here's to many more moments of great coffee and friendship.
Have a great day ☕️
The Mozzo Team
Always great service
Always great service. Absolutely love the flavour of the house espresso.
23. april 2024
Besvarelse fra Mozzo Coffee
Hey, big thanks for the 5-star review. We're thrilled to hear that you've been enjoying our HOUSE espresso. Thank you for choosing Mozzo.
Have a great day ☕️
The Mozzo Team
Great coffee
Great coffee, especially the de caff, doesn't have that usual bitter de caff flavour,vits very smooth
19. april 2024
Besvarelse fra Mozzo Coffee
Hey Debbie – thank you so much for your review. We're so happy to hear that you've been enjoying our decaf. We only use the all-natural Swiss Water® Process for decaffeination, so it's the perfect alternative for those who don't want to compromise on flavour.
Have a great day ☕️
The Mozzo Team
Best coffee bags around
Best coffee bags around. Perfect mix of high quality coffee and ease of brewing.
19. april 2024
Besvarelse fra Mozzo Coffee
Hey Tom, thank you so much for the 5-star review. It's great to hear that you've been enjoying our coffee bags. Thank you for choosing Mozzo.
Have a great day ☕️
The Mozzo Team
Excellent very helpful staff and of…
Excellent very helpful staff and of course an excellent product
27. marts 2024
Besvarelse fra Mozzo Coffee
Hi Valerie, thank you so much for your lovely review. It's great to hear you've been enjoying our coffee. Here's to many more shared moments of great coffee and friendship.
Have a great day ☕️
The Mozzo Team
Besvarelse fra Mozzo Coffee
Hey Mr Happy, and thank you for the awesome review. The team are super pleased to hear that you've been enjoying our coffee and service. Thank you for choosing Mozzo.
Have a great day ☕️
The Mozzo Team
Good communication and prompt delivery
23. januar 2024
Great coffee
Great coffee, great value and really love it when you get a cheeky pack of biscotti. House, classic and decaf are brilliant but the specialty coffee is absolutely excellent!
19. januar 2024
Besvarelse fra Mozzo Coffee
Hey Sam,
Thank you so much for the awesome review. It's great to know that you've been enjoying our coffee. Here's to many more shared moments of coffee and friendship.
Have a great day ☕️
The Mozzo Team
Great coffee from a good website
Great coffee from a website that’s easy to follow and easy to use.
7. november 2023
Besvarelse fra Mozzo Coffee
Hey Charles, thank you for your review. We're super happy to hear you're enjoying our coffee and found the online ordering process easy. Thank you for choosing Mozzo.
Have a great day ☕️
The Mozzo Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.