I ordered and paid for a new lawnmower last Thursday 17th July and it arrived today 22nd and I want to commend Mower.ie for their fantastic online service and detailed emails advising delivery ect. Ro... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very slow delivery over 11day and waiting. customer service poor when complained very slow there response (you have the choice to make the order or not). I will not make another one.
Excellent service, helpful staff, next day delivery. A great array of parts needed for repairs as well new equipment. This is your one stop shop a very good business to deal with 10/10 ..
I purchased a Mountfield ride on mower thru the site and also spoke with Ollie who was very helpful and gave great advise on my intended purchase. It arrived a week later to Roscommon, fully assembled... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Here at ISE Forest and Garden & Mower.ie we are a Kilkenny based, professional lawn, garden, forest & leisure equipment sales, service and hire agent. We stock brands of the highest quality such as, STIHL, Cub Cadet, Toro, Husqvarna, Honda, Berg, Snapper, ECHO, Suzuki, Loncin, Stiga, EGO and many more. In addition to serving our customers in our store, we also deliver all our products anywhere in the country and we do this for FREE if your order is above €75 Come meet the team in our showroom at Unit 6 Hebron Industrial Estate where you can view our extensive range of chainsaws, ride on and self propelled lawnmowers, leaf blowers, earth augers, shredders, hedge trimmers, grass strimmers, trampolines, barbecues and lots more. Our store is stocked daily to ensure that we provide you with the widest possible range of products at all times. If you have any questions, please just get in touch! Email: info@mower.ie Tel: 056 77 21125 during our store opening hours. 9am - 5:30pm Mon - Fri 9am - 1pm Saturday
Kontaktoplysninger
Irland
- mower.ie
4,3
Fremragende
87 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Stiga mower
Great customer service and delivery.
Mower arrived ready for cutting. Would recommend.
1. februar 2024
Uopfordret anmeldelse
Besvarelse fra Mower
Hi Patrick,
Thanks a million for your custom and review.
Glad to hear you had a great experience and would recommend us!
Much appreciated.
Kind regards
Robin
Amazing service
Amazing service. Item I ordered had a 2 month waiting list in 3 places I tried before finding mower.ie. They had my order shipped to me straight from supplier and it was delivered within the week. Highly recommend, would deal with again in the morning. Many thanks, Edel. 😊
14. februar 2024
Uopfordret anmeldelse
Besvarelse fra Mower
Hi Edel,
Happy to hear we could help you!
Thanks very much for your custom and kind review.
Robin
Brilliant shop friendly staff 👍
14. marts 2024
Uopfordret anmeldelse
Besvarelse fra Mower
Hi Razvan,
Thanks very much!
Robin
Excellent service provided by ISE
Excellent service provided by ISE, bought a new Honda mower last month and was delivered to my front door assembled with a full tank of petrol. Il be a returning customer for sure!
9. februar 2024
Uopfordret anmeldelse
Besvarelse fra Mower
Hi Tiernan,
That's great to hear, we really appreciate it!
Thanks,
Robin
Fast delivery
Very competitive price and extremely fast delivery. Highly recommended and will definitely use again.
8. februar 2024
Uopfordret anmeldelse
Besvarelse fra Mower
Hi Mickey,
Thanks a million for that!
Kind regards,
Robin
I purchased a harness for my headgear…
I purchased a harness for my headgear trimmer, delivered next day fully assembled and works perfectly,
Thanks and will definitely do business again,
Gabriel
27. februar 2024
Uopfordret anmeldelse
Besvarelse fra Mower
Hi Gabriel,
Thanks a million!
Robin
Bought a victor petral power washer…
Bought a victor petral power washer from ise and verry happy I'll be a returing customer
Sales staff and delivery staff are 100% good customer service are fantastic
14. marts 2024
Uopfordret anmeldelse
Besvarelse fra Mower
Hi John,
Thanks very much for your custom and kind review.
Much appreciated!
Regards,
Robin
Sprayer never worked after I spent almost €600 on a sprayer that…
I spent almost €600 on a sprayer that never worked. I have emailed 3 times without a reply. I’ve called numerous times and they rarely answer the phone. When they do answer, I was promised a call back which I never received. I was told that someone would call to repair the faulty spray but this never happened.
Do not buy anything from this company, they have no after sales service.
19. februar 2024
Uopfordret anmeldelse
Besvarelse fra Mower
Hi Keith,
Apologies for the delay you experienced during an extremely busy few days we had.
I trust you have been issued with a replacement machine and this issue has been resolved.
If you need any more assistance regarding this, please email me directly: Robin@mower.ie
Kind regards,
Robin
Communication and follow up lacking
Update...
Appreciate that I have now been contacted and dealt with in a professional manner.
Seems like it's a supplier issue more than the company .
Ordered an Apache walk behind tractor with rotavator, sickle bar and snow blade.
Very quick delivery with three of the four items ....6 months later I'm still waiting on an item other have in stock online.
Main issue is severe lack of communication I've rang 3 or 4 times and the answer is we'll check on that and get back to you.
1. maj 2023
Uopfordret anmeldelse
Besvarelse fra Mower
Hi Jonathan,
Following from our messages and call earlier this morning, our team are waiting on word back from our supplier IFGM as to when they will have this snow blade back in stock.
We will know before the day is out if there will be additional delays and advise you of this.
As always, if you wish to avail of a full refund and try source the product elsewhere, please just let us know and we will process this for you immediately.
Kind regards,
Robin
I ordered a Stihl lawnmower
I ordered a Stihl lawnmower, it was delivered to my door set up with oil and petrol . Absolutely brilliant service ! Gary was very helpful and friendly. I will definitely be buying from this company again . Highly recommend them .
12. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Mower
Hi Gail,
Thanks very much.
That's great to hear. I'll be sure to pass the message on to Gary and our team.
Kind regards,
Robin
Great service
Ordered a trampoline from mower.ie on a weekend and it was delivered on Tuesday morning.
Great service with good communication.
4. juli 2023
Uopfordret anmeldelse
Besvarelse fra Mower
Hi Denis,
Thanks very much for your custom and kind review. We really appreciate it!
Robin
Good experience in the end
Issues with the item I bought were resolved (albeit a bit late) but with an outcome that was more than satisfactory. It's good to see a company care about customer service and make an extra effort to resolve issues when something has gone wrong.
24. april 2023
Uopfordret anmeldelse
Besvarelse fra Mower
Hi Padraig,
We have tried to contact you by phone and email to get this issue resolved for you but have not been answered as of yet.
Please get back to us asap and we will get you sorted immediately.
Kind regards,
Robin
Very pleased
Easy to navigate website, very responsive to email inquiry, shipment arrived a few days later.
10. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Mower
Thank you very much!
Very pleased with the service
Very pleased with the service, ordered it on Friday got it Monday. Great service would definitely recommend such a professional service
22. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Mower
Thank you Niall, we really appreciate the excellent review!
Great service & great little hedge…
Great service & great little hedge trimmer, charges fast and lasts well. Strong little machine. Came in post two days after ordering
21. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Mower
Thanks for the excellent review Mairéad!
Fast delivery helpful staff.
20. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Mower
Thank you for the great review!
Worked hard to make a bad experience right.
EDIT: The team has gone above and beyond to make this right after some shipping mixup from backup staff during plowing week.
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Found them listed as licensed Honda resellers, ordered a generator from their website.
Sure it was delivered promptly - but in a Stihl box, no protective packaging, no original box, the shipping carton was soaked in leaked petrol from the unit (so the generator must have been used before, too).
Passing used unit off as new and charging full retail price. Pretty awful all around, still waiting to hear back from them. Must be a joke.
20. september 2022
Uopfordret anmeldelse
Besvarelse fra Mower
Hi Mark,
Sincere apologies for the mix up and I trust this issue has been resolved ASAP for you.
Kind regards,
ISE Team
Lads in Shop in Kilkenny are brilliant…
Lads in Shop in Kilkenny are brilliant but the lads in there warehouse has let them down in a massive way. I ordered last Saturday it was long weekend and they apparently had computer problems one day. The warehouse lads only brought my shipment to post office last night and I will be lucky if I get it on Monday. Poor delivery but lads in d shop excellent.
10. juni 2022
Uopfordret anmeldelse
Besvarelse fra Mower
Hi there,
Sincere apologies for our computer issues and postal delays which were both out of our control.
Kind regards,
ISE Team
Fixing Mistakes.
Bought three items, two delivered within 48 hours but one was out of stock. I wasn't informed of this but once I called it was fixed in 10 minutes and the unit with me the following morning. Mistakes happen but how they are fixed is often the best measure of a company, will definitely purchase here again.
9. marts 2022
Uopfordret anmeldelse
Besvarelse fra Mower
Thank you for this very kind review!
Probably the best money I've ever…
Probably the best money I've ever spent, lawn looks fantastic and no work involved.
7. marts 2022
Uopfordret anmeldelse
Besvarelse fra Mower
We love to hear it, Thank you!
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