Movuno have recently completed on my late Mums house sale. I would highly recommend them, from initial contact with Martin Halsall at valuation, we were kept updated at each stage of the process.... Se mere
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Se, hvad kunderne siger
Genuinely the best estate agents I've had the pleasure of dealing with! Olivia, Deidre and the rest of the team went above and beyond whilst we were in the process of purchasing our house - ev... Se mere
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Without a hesitation I would recommend Movuno. The staff are brilliant, Olivia, Deirdre and Lakhan all were amazing at being helpful, had great communication and were very friendly. They made our hous... Se mere
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Through the whole process, movuno were diligent and professional. Martin was very friendly and approachable, as well as contactable always. Lakan, Olivia and Deidre were very responsive and understand... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Movuno Estate Agents
Skrevet af virksomheden
A different way of doing things
All estate agents are the same, right? Well, no actually. We do things differently. Our aim is a simple one - to give you a stress-free, professional experience by doing what's best for you and your individual needs.
So, what should you expect from your estate agent?
...well yes, especially in terms of achieving the best price; however these should be your standard expectations of any estate agent.
You should also expect your estate agent to listen, so as to understand the motivation behind the move, and in doing so offer the best possible advice specific to your circumstances.
Your estate agent should respond in a timely fashion, provide excellent levels of communication and remain both positive and dedicated throughout the whole process.
They should remain true to the cause, telling you what you need to hear, even if at times this may not be what you were hoping to hear. Honest feedback is vital and as a straight-talking estate agency, we are here to assist people in the sale of their property and will always treat the situation with the respect it deserves.
Kontaktoplysninger
Office Block E Lostock Office Park, Lynstock Way, BL6 4SG, Bolton, Storbritannien
- 01204 654525
- info@movuno.com
- movuno.com
4,9
Fremragende
267 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service,would use then again.
12. maj 2022
Uopfordret anmeldelse
Besvarelse fra Movuno Estate Agents
Thank you for taking the time to leave us a review, we appreciate your kind words. If we can be of service again in the future, please do not hesitate to get in touch.
Movuno review
Extremely helpful and always there on the end of the phone very professional and friendly highly recommended
9. maj 2022
Uopfordret anmeldelse
Besvarelse fra Movuno Estate Agents
Thank you for your review, we always aim for the highest standards. Please let us know if we can be of service again in any way we are happy to help,
Sale of my property.
I have recently completed the sale of a property through Movuno - Hindley branch - Wigan. From initially contacting the office for a valuation, agreeing to sell and selling the property, all the staff were impressive on action delivery. All smartly dressed, pleasant well mannered, prompt in completing actions and arranging viewing's through to agreeing a sale price with a purchaser and chasing the sale through solicitors. You can tell that all the staff believe in the Movuno brand and are committed to customer and quality of service. A Highly recommended business.
28. april 2022
Uopfordret anmeldelse
Besvarelse fra Movuno Estate Agents
Thank you very much for taking the time to leave a review. Its our pleasure to serve you and we never forget you have a choice. I will pass your comments onto our Hindley branch who along with all our staff always strive to be the best. If we can help in any way please do not hesitate to ask.
My experience with Movuno Hindley was…
My experience with Movuno Hindley was absolutely fantastic. Andrea is really setting an example on how an estate agent should operate, she was always helpful & prompt with her replies, she was also willing to go that extra mile, providing helpful insight into the market, I cannot thank her enough & I can't wait to work with her again.
26. april 2022
Uopfordret anmeldelse
Besvarelse fra Movuno Estate Agents
Thank you for leaving a review it is really appreciated. I will ensure your comments are passed on to our valued employee Andrea. Please do not hesitate to ask should we able to assist at any time. Here are Movuno we always aim to exceed your expectations.
From initial contact to completion .I…
From initial contact to completion .I can't thank the team at Hindley enough , especially Andrea . excellent staff ,an asset to the company .the fees were affordable as well .all the staff work hard making sure the house sells as efficient as possible ,I was kept up to date on a weekly basis from Andrea .the phone was always answered when I called .
23. april 2022
Uopfordret anmeldelse
Besvarelse fra Movuno Estate Agents
Dear Ms Thompson, Thank you for taking time to write a review. Andrea is indeed an asset as are all our staff here at Movuno. We always aim to remove the stress out of buying and selling a house and its always good know we have given first class service. If we can be of any assistance please do not hesitate to ask. Many Thanks.
Excellent company
Excellent company. Polite, professional, made us feel so comfortable from the word go.
Thankyou
20. april 2022
Uopfordret anmeldelse
Besvarelse fra Movuno Estate Agents
Thank you for your review it is much appreciated. If we can help at all in the future please do get in touch we always aim to go the the extra mile for all our customers.
Michaela is a super star
Michaela is a super star. She is very professional and friendly.
10. marts 2022
Uopfordret anmeldelse
Besvarelse fra Movuno Estate Agents
Hello Wei, Thank you for the review its appreciated and I will ensure Michaela is made aware of your comments. Enjoy your new home and if we can be of any further service please do not hesitate to ask.
I found movuno value for money as they…
I found movuno value for money as they did not charge a percentage of the sale price for their fees which many other estate agents do which was much more expensive. They took great pictures and showed many people round my property over a week and found me a buyer within a week.
7. marts 2022
Uopfordret anmeldelse
Besvarelse fra Movuno Estate Agents
Thank you for leaving a review it is appreciated. At Movuno our priority is to offer a first-class service. I am delighted you appreciate the value we offer. If we can help again at any point, please do not hesitate to contact us.
Fantastic service
After listing our property with another agent we came across Movuno when we found a property to purchase through them. It quickly became apparent how professional they are and we asked them to deal with the sale of our property. Michaela looked after our sale, answering any questions we had and kept us updated throughout the whole process. Highly recommend!
1. marts 2022
Uopfordret anmeldelse
Besvarelse fra Movuno Estate Agents
Dear Mr Blakeley,
Thank you for taking the time to post a review. Its always good to know that we are maintaining our high end service standards to all our clients and if we can be of assistance again please do not hesitate to contact us. We wish you well in your new home.
I found Movuno to be a lovely company…
I found Movuno to be a lovely company to deal with, where all the staff provide an excellent friendly service. I cannot recommend them highly enough, as their communication was brilliant - particularly Madison who was amazing at moving the house sale forward. Thank you very much for making my 1st house purchase an easy process.
15. februar 2022
Uopfordret anmeldelse
Besvarelse fra Movuno Estate Agents
Thank you so much for your review I will ensure your comments are passed on to Madison and the team in Leyland. Its always good to know we are achieving the high standards we set for ourselves.
Wonderfull experience it was great…
Wonderfull experience it was great service provided very friendly staff happy to go many thanks
11. februar 2022
Uopfordret anmeldelse
Besvarelse fra Movuno Estate Agents
Thank you for taking the time to post a review and we are always happy to be of service.
Having put my house on the market
Having put my house on the market, I was delighted with the attention and efficiency provided by Movuno. A slick process and I was kept in the loop the whole way.
Would recommend them to anyone.
21. januar 2022
Uopfordret anmeldelse
Besvarelse fra Movuno Estate Agents
Thank you for taking the time to add a review and we are as always delighted to be of service.
Faultless
I would highly recommend Movuno to anyone thinking of moving home. Great communication from start to finish. Competitive fees. Friendly, proactive staff. Couldn't fault them really.
6. januar 2022
Uopfordret anmeldelse
Besvarelse fra Movuno Estate Agents
Dear Ms Hill,
Thank you for your review it is appreciated. We always strive to offer a 5 star service and its good to know we achieved a high standard.
If we can be of service at any time in the future please do not hesitate to contact us.
Michaela and the team kept me informed…
Michaela and the team kept me informed throughout the process, it was a pleasure to work with them
17. december 2021
Besvarelse fra Movuno Estate Agents
Dear Theresa,
Thank you for taking the time to post a review it was a pleasure to help you.
I have passed your comments on to Michaela.
If we can help at any point again please do not hesitate to contact us.
Extremely friendly staff and nothing…
Extremely friendly staff and nothing was too much bother for them. I wouldn't hesitate to use again.
16. december 2021
Besvarelse fra Movuno Estate Agents
Dear Emma,
Thank you for posting a review. We do pride ourselves on the service we offer and I have passed your comments on to the team members who assisted you.
If we can help in any way please do not hesitate to contact us.
Thanks to all at Movuno
Thanks to all at Movuno for friendly and totally professional service throughout.
15. december 2021
Besvarelse fra Movuno Estate Agents
Hello Ian,
Thank you for taking the time to post a review its always good to know our service is appreciated.
Very good service received today
14. december 2021
Besvarelse fra Movuno Estate Agents
Hello Kitty,
Thank you for your review if we can continue to assist please do not hesitate to contact us.
Didn't keep me informed didn't come…
Didn't come back to me if I emailed any queries the agent that I sold with was more superior
14. december 2021
Besvarelse fra Movuno Estate Agents
Dear Ms Charles,
I am sorry you feel that you have been let down. Having checked the correspondence, I can see we did keep you updated weekly on the information available to us at the time. I have tried to speak to you as I would like to understand how you feel that we failed so badly and how you think that we can improve in the future.
Bad service all together start to finish
14. december 2021
Besvarelse fra Movuno Estate Agents
Dear Mr Saleem,
Upon checking our records, I can see we tried to contact you several times back in May ‘21 and I have tried to call again but I have been unable to reach you. I am sorry you feel we let you down but to understand the issue you had I would appreciate it if you could spare me a few mins to discuss this. Please let me know if you would be free for a call.
Unsolicited commuo
14. december 2021
Besvarelse fra Movuno Estate Agents
Dear Mr Galpin,
After our conversation, we would again like to apologise for the communication which was caused by an error on Trustpilot’s system and was beyond our control. Thank you for speaking to me and please be assured that we have contacted Trustpilot to put in place measures to ensure this will not happen again. Thank you for your understanding.
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