Very good customer service
I ordered a jacket and I am very satisfied with the quality; the customer service always answered very quickly and friendly.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I ordered a jacket and I am very satisfied with the quality; the customer service always answered very quickly and friendly.
I purchased the yellow stone jacket that John Dutton wear and I’m so impressed, Great quality ,better than expected.It’s so warm and fits like it’s tailored for me, wonderful job !!!
I ordered a coat from this website. I never received a confirmation email. I only have the PayPal receipt. The coat finally arrived and it does not fit or hang right. It is poorly made with cheap fabric.
No invoice or return info was in the package. I wrote to the website and they sent an email that said in its entirety "Start a dispute." I did so. The vendor wrote back asking what size I ordered. I wrote back that I ordered an XL and it was too big and asked to return it. I never heard another word from them. Unfortunately, my dispute with PayPal closed because I missed the deadline so I am out the money. Just want to warn others.
My boyfriend bought me a coat from here for Christmas and it did not fit. He went back on the site to exchange it and the password he used did not work. So he did a, "I forgot password". Now all of a sudden the email address he has been using and receiving all emails from this company says "this email not recognized by the site". So he forwarded the invoice to me and I emailed their customer service asking them to help me. I told them what happened and what I wanted to do. My response back from them was very confusing and had nothing to do with what I sent them. So I sent them another email stating the same them. Again, I got back a scrambled message having nothing to do with my question and no way to exchange my coat. Again, I sent another email this time with a picture of the coat and now I am not getting a response at all. I have sent another email and nothing. This site is a SCAM! They just want you credit card and that is it. They will send you what they have and you have to live with it. I can not get in touch with them. They have no phone and will not respond to my emails. They claim to not know the original email used and will not answer now at all. Do not buy from them!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.