This would have gotten a 5 but there was a problem with delivery. The company made it right but it wasn’t perfect. Happy with my purchase and the customer service is outstanding!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’m an international customer (USA). I purchased 3 items. Two items were in one store. The other in the other store. The Super Stars on their Support team sent three emails to ensure I was OK w... Se mere
In need of an old Mavic spoke of proprietary design which appear to be as rare as hens teeth. Mountain Mania had one in stock and luckily was in rideable distance to collect. Friendly staff in the... Se mere
Took rear wheel in for spoke tightening and was verbally quoted £20. Picked up and charged £40. Accepting that a verbal quote is an estimate but 100% uplift without any explanation as to why is not go... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Oxfordshire's & Hertfordshire's leading cycle shops that specialise in all bike including Electric, Road and Mountain.
Kontaktoplysninger
62 Wantage Road, OX11 0BY, DIDCOT, Storbritannien
- 01235 759366
- sales@mountainmania.co.uk
- mountainmania.co.uk
3,9
God
101 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivered on time and in good condition
16. april 2024
Quick response
Quick response, and provided the part I needed, a spacer for the battery on my Scott e-bike.
20. marts 2024
Good customer service
Good customer service. Had a query and it was answered very quickly. Thanks.
23. marts 2024
Item arrived on time and as described.
7. marts 2024
Unfortunatly the product was not according to the website's description
Unfortunatly the product was not according to the website's description. I wrote Mountainmania without any reply to replace the product. Dissapointing.
26. februar 2024
Besvarelse fra Mountainmania
Hi Philip,
My apologies that the item was incorrect. I have checked our records and can not see any emails from yourself but if you can give us a call on 01235 759366 we can get this rectified for you.
Kind Regards
Mountain Mania
Great experience at the Didcot🚲store
Great folk at the Dicot store, good customer service, I’m very happy with my purchase and help I received. Highly recommended ⭐️⭐️⭐️⭐️⭐️
23. februar 2024
Great pricing and super quick delivery.
12. februar 2024
Good prices and excellent delivery time.
5. februar 2024
Helpful about clothing sizing.
Little unsure about the size of the t shirt so I phoned them up. So helpful and the person I spoke to said he did the mail orders and would look out for my name.
Arrived in 2 days and t shirt is perfect for my husband’s birthday.
Would definitely use this company again.
23. januar 2024
Great service with speedy delivery…
Great service with speedy delivery (impressive as it was over Christmas as well 👍.
22. december 2023
Great service as always
Just brought Estarli e-bikes from Josh and his team and as always the instore service is fantastic. Josh, Kyle and Connor really go the extra mile in ensuring the instore customer journey goes smoothly.
25. november 2023
Uopfordret anmeldelse
Some confusion over stock transfer
Some confusion over stock transfer. Chased several times before they found item
25. oktober 2023
DT Swiss Squorx driver bit
The item - DT Swiss 'Squorx' spoke nipple driver bit for deep section rims - took a few days to arrive and the postage was steep for such a small thing but Mountain Mania was by far the best deal around.
Thank you!
13. oktober 2023
The rapid rise derailleur was just what…
The rapid rise derailleur was just what I wanted. They are hard to find so I was v pleased
Of course it works very well.
18. august 2023
Item was sent promptly and arrived as…
Item was sent promptly and arrived as promised.
The item was a gift, but unfortunately didn't fit so the item was returned.
15. august 2023
Vintage Shimano Derailleur
This particular item is a vintage road bicycle part that was difficult to source. I was happy to receive it sooner than expected and it was packaged to survive the journey from England to the US. I was in the UK in the early 80s during my time in the Navy so I was excited to open a box from England! Thank you
3. august 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.