Exceptional customer service. I’ve been buying John's products for many years, and his communication and reliability are first-class. If he doesn't have what you’re after, he will tell you where to fi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great product and service and staff were bloody fantastic as they helped me with a delivery hiccup they went out of there way helping me. I recieved my order well within the week and Iam as happy as... Se mere
Virksomheden har svaret
To be honest, the part did seem to take a while to be dispatched, but when it arrived I was impressed with the packaging. The part fitted my bike perfectly and is working great.
Virksomheden har svaret
Customer service brilliant. I have recently dealt with John and couldn'nt ask for better service had some issues with parts and when he said he would call me back he did which is unusual these days. S... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are more than just a motorcycle parts retailer – we are passionate Australian riders dedicated to helping you build your dream bike. Whether you ride street, track, or dirt, Moto Superi delivers the highest quality accessories from world-renowned brands, all backed by local support and expert advice. Who We Are Founded by riders, for riders – Moto Superi is an Australian-owned business built on experience, trust, and a love for motorcycles. Our team of moto enthusiasts are committed to supplying only the best motorcycle parts money can buy. Why? Because your ride deserves it. Why Buy from Moto Superi? - 100% Australian-owned and operated - Covered under Australian consumer law - Fast shipping Australia-wide - Local returns & easy exchanges - Real customer service from real riders - Secure checkout with trusted payment options Whether you're upgrading a Yamaha R1, tuning your Kawasaki Ninja, or outfitting your Africa Twin for adventure, we've got the right parts from the brands you trust. If you can’t find what you need on our website give us a call on 02 9171 1657 and we will utilise our huge network of suppliers to get it for you.
Kontaktoplysninger
3 Faversham Street, 2204, Marrickville, Australien
- 02 9171 1657
- sales@motosuperi.com.au
- motosuperi.com.au
4,7
Fremragende
86 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Moto Superi
Thanks so much for the 5-star review SASA! We’re glad to hear everything went smoothly and your order arrived on time. We really appreciate your support!
Good service but Aust post was slow
Good service but Aust post was slow .
Very happy with the product .
30. juni 2026
Besvarelse fra Moto Superi
Thank you for your review Scott! We’re glad to hear you were happy with the product and our service. We’re sorry Australia Post was slower than expected on this occasion and we appreciate your patience. Thanks again for your support!
Besvarelse fra Moto Superi
Hi Tony, thanks for taking the time to share your feedback! Fast delivery and making sure you get the exact right items every time is what we strive for. Thanks for choosing us. Come back anytime!
Handlebar Weights Return
I bought an handlebar weights which unfortunately did not fit my motorbike. A quick conversation with Sarah and a return had been arranged. I had my.money back in 5 days! Great customer service
29. juni 2026
Besvarelse fra Moto Superi
Hi Simon, thanks for taking the time to leave us such a great review! Sometimes parts just don't fit right, so making the return process smooth and fast is super important to us. Sarah will be delighted to hear your kind words. Thanks again for your support. Reach out anytime you need us!
Exceptional product and service
So impressed with the customer service. My items arrived a few days after I ordered them. So grateful for the effort to ensure the parts were correct for my Ducati Monster 937. FYI, the Evotech slide protectors are freaking amazing. Not only did they save my bike, but they likely saved me from serious injury! HIGHLY RECOMMENDED.
26. juni 2026
Besvarelse fra Moto Superi
Hi Cella, thank you for sharing this! Customer service and making sure you get the exact right fit for a bike is always our top priority. But hearing how well the Evotech Performance frame protectors performed when it mattered most and we're so glad to hear you walked away safe! Thank you for the incredible recommendation and ride safe out there!
Besvarelse fra Moto Superi
Hi Bruce, thanks for taking the time to share your feedback and the thumbs up! 👍 Making the process smooth, confusion-free and delivering fast is what we strive for every day. Thanks for choosing us. Come back anytime!
Triumph Daytona 660 Tail Tidy
Product came packaged well and in perfect condition. Online customer service was excellent. Delivery was on time. Overall great experience. Couldn't be happier.
Would strongly recommend using Moto Superi.
1. juni 2026
Besvarelse fra Moto Superi
Hi Darren, thank you so much for the fantastic 5-star review! We're thrilled to hear that your product arrived safely in perfect condition and that our online customer service team took great care of you. Providing a smooth experience from click to delivery is what we strive for at Moto Superi. We truly appreciate your strong recommendation and look forward to serving you again soon!
Quick delay & always friendly staff
25. maj 2026
Besvarelse fra Moto Superi
Hi Ducati Bunbury team! Thank you so much for the fantastic 5-star review! We're thrilled to hear that you always find our staff friendly and appreciate our prompt service. We truly value your support and always look forward to working with you!
Very fast and prompt delivery and…
Very fast and prompt delivery and quality of product was spot on thank you very much
26. maj 2026
Besvarelse fra Moto Superi
Hi Adam, thanks for taking the time to share your feedback! Lightning-fast delivery and top-notch product quality are what we strive for every day. Thanks for choosing us. Come back anytime!
Besvarelse fra Moto Superi
Hi Bradley, thank you so much for the fantastic 5-star review! We're thrilled to hear that you had a great experience from your very first phone call all the way through to postage. We always aim to make every step smooth and seamless. Thanks for choosing us and we look forward to helping you again soon!
Besvarelse fra Moto Superi
Thank you Tristan for the 5-star review! We’re delighted to hear you found our service friendly and quick. We really appreciate your support and look forward to helping you again!
Great and quick customer service
Great and quick customer service, fast shipping. Awesome experience will buy again from here
28. april 2026
Besvarelse fra Moto Superi
Hi Tristan,
Thanks so much for the 5-star review!
It’s great to hear you had an awesome experience with us and that your order arrived quickly. We put a lot of effort into getting parts out the door as fast as possible, so it’s always rewarding to know that those efforts haven't gone unnoticed.
We look forward to helping you out again next time!
Besvarelse fra Moto Superi
Hi Andrew,
Thanks for the 5-star review!
It’s great to hear that we could help you find the right part and get it delivered to you right on schedule. We pride ourselves on providing accurate advice and fast shipping, so it’s wonderful to know we hit the mark for you.
We appreciate the support and look forward to helping you out again!
Besvarelse fra Moto Superi
Hi Michael,
Thanks so much for the 5-star review!
We’re thrilled to hear you’re happy with the products, pricing, and service. We work hard to bring those three things together for our customers, so it’s great to know we got it right for you.
We look forward to seeing you again for your next project!
Never again
No update on the orders until i enquires. Told me its in order coz they dont have stock. So i told to refund me the money including the express that what i paid for. They told me that they have to deduct the restocking free because they dont stock this part while it didnt say in the website that they dont have it in stock. How is it my fault and cost me money when i didnt know u dont have it in stock but website says available? Lost money for no reason. Not happy. Wont be coming back here again or recommend my friends or anyone. Until they change this i wont be ordering anything here again.
29. april 2026
Besvarelse fra Moto Superi
Hi Ken,
Thanks for getting in touch and sharing your thoughts. We would like to clarify a few details regarding your order to help clear up any misunderstanding.
While we know waiting for parts is never ideal, your order was actually moving along well ahead of the estimated schedule listed on our site. Generally, we only send out specific status updates if a delay occurs that pushes an order past the original timeline. In this case, you chose to cancel the order on the day it was scheduled for dispatch.
Please know that we truly value your input. In fact, we had already taken your feedback on board before this review was posted. As a result, we’ve made our stock availability and lead times even more prominent on every listing to ensure total clarity for our customers.
We’re sorry we couldn’t quite hit the mark for you this time, but we hope to have the chance to provide you with a better experience in the future.
Super smooth purchase!
29. april 2026
Besvarelse fra Moto Superi
Hi Justin,
Thanks for the 5-star review!
We’re glad to hear your purchase was super smooth from start to finish. Our goal is to make getting the parts you need as easy as possible, so it's great to know we hit the mark.
We look forward to helping you out again soon!
Besvarelse fra Moto Superi
Hi Anthony,
Thanks for the 5-star rating! We’re glad everything went well and appreciate you taking the time to leave us a review. See you next time!
Besvarelse fra Moto Superi
Hi Tony,
Thanks for the 5-star review!
It’s great to hear that you valued our product knowledge and communication. We know how important it is to get the right info the first time, so we’re glad we could provide that for you along with prompt service.
We appreciate the support and look forward to helping you out again!
Besvarelse fra Moto Superi
Hi Dion,
Thanks for the 5-star review!
We’re thrilled to hear that everything was exactly what you were hoping for. There's nothing better than getting the right gear and having it meet expectations perfectly.
Enjoy the new parts and we look forward to seeing you again!
Good service
27. marts 2026
Besvarelse fra Moto Superi
Hi Jason, thank you for the 5-star review! We really appreciate the feedback and are glad we could deliver good service. Looking forward to helping you again next time! 👍
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.