I was taken care of as soon as I entered by professional caring staff who were very helpful and patient with me and provided me with everything I wanted to know and put me at ease by not rushing me wi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7... Se mere
Virksomheden har svaret
First encounter was helpful and polite but as soon as i put a deposit down seemed to be shipped around. Turned up for my car that was orginally scheduled for pickup on saturday. To be told it change... Se mere
We dealt with Alex once we found the car we wanted. Alex was very polite, respectful, funny and helpful. He was very knowledgeable and what he wasn’t sure about he always checked and returned with a p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Skrevet af virksomheden
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Kontaktoplysninger
Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Storbritannien
- 01792 620927
Over 1000 new cars every week
4,6
Fremragende
863 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Motorpoint - Swansea
Thank you so much for taking the time to leave us your review and feedback, we really do appreciate your custom and look forward to welcoming you back in the future.
Great service friendly staff and…
Great service friendly staff and quality cars at a great price
7. marts 2026
Besvarelse fra Motorpoint - Swansea
Thank you so much for taking the time to leave us your review and feedback, we really do appreciate your custom and look forward to welcoming you back in the future.
Personal and authentic
Personal and authentic service. I will be buying my next car there :)
12. marts 2026
Besvarelse fra Motorpoint - Swansea
Thank you so much for taking the time to leave us your review and feedback, we really do appreciate your custom and look forward to welcoming you back in the future.
The sales person was very…
The sales person was very knowledgeable, professional and friendly
10. marts 2026
Besvarelse fra Motorpoint - Swansea
Thank you so much for taking the time to leave us your review and feedback, we really do appreciate your custom and look forward to welcoming you back in the future.
Besvarelse fra Motorpoint - Swansea
Thank you so much for taking the time to leave us your review and feedback, we really do appreciate your custom and look forward to welcoming you back in the future.
great to deal with and special shout…
great to deal with and special shout out to Reece Aylott at the Swansea Branch.
9. marts 2026
Besvarelse fra Motorpoint - Swansea
Thank you so much for taking the time to leave us your review and feedback, we really do appreciate your custom and look forward to welcoming you back in the future.
Fantastic service
Fantastic service! Made me feel comfortable and no pressure. Very happy with my new car.
1. marts 2026
Besvarelse fra Motorpoint - Swansea
Thank you so much for taking the time to leave us your review and feedback, we really do appreciate your custom and look forward to welcoming you back in the future.
Besvarelse fra Motorpoint - Swansea
Thank you so much for taking the time to leave us your review and feedback, we really do appreciate your custom and look forward to welcoming you back in the future.
My car purchasing experience
The quality and costs of cars being advertised for sale were exceptional
It was easy to make contact with the firm by phone and text
Communication by phone was informative, caring and reliable
The face to face aspect of the process was friendly, patient, efficient and created a very happy customer experience
5. marts 2026
Besvarelse fra Motorpoint - Swansea
We're happy to learn that you found our car quality and prices exceptional. It's great to hear that contacting us was easy and that our communication was informative and reliable. We appreciate your feedback on the friendly and efficient service you received!
Thank you
Motorpoint
Time to think
When i was looking around the car park at certain cars for sale the salesman approached me to ask what car i was interested in as the cars are all over the site he then said i will leave you have a look any help you want let me know .There was no pressure i had plenty of time to look around .When i was ready i saw the salesman and he explained all the options i had to wanted to buy the car. It was a pleasure not having someone follow me around not giving me time to think
2. marts 2026
Besvarelse fra Motorpoint - Swansea
We're happy to hear you appreciated the no-pressure approach while exploring our selection. It's great to know that our team was available to assist when needed and explained your options clearly. Thank you for your feedback!
Thank you
Motorpoint
Great service and the sales Rep Callum…
Great service and the sales Rep Callum Powell was excellent in answering all my questions 5 ⭐️
6. marts 2026
Besvarelse fra Motorpoint - Swansea
We're happy to hear that you received great service. We appreciate your positive feedback regarding the assistance you received and the answers to your questions.
Thank you
Motorpoint
IMO an excellent company
I began my journey with Motorpoint Swansea on the 7th February. I needed a new car. Having been to one dealership, I wanted to visit another; for balance.
I was immediately impressed by the range of cars available. I was dubious about the QR codes to gain information about the cars, but it worked brilliantly well.
I bought a car the following day after having test drive. I was thrilled.
Unfortunately there was a problem with it and it had to be returned. Once fixed I collected it again but unfortunately the issue repeated instantly.
Back to the dealership again.
I emailed their customer services with my concerns. I received an informative response; detailing my rights and what options were open to me. I was astonished at the honesty.
I chose to reject the car I had bought and chose another.
I collected this car a few days ago and couldn't be happier. During my journey with this dealership, I dealt with quite a few of their representatives, Claire (customer service - thank you for the emails) Aleesh (wonderful reception) and Reece (open, honest and likeable. Apparently a trainee- promote him).
Seriously everyone was fabulous.
In my opinion, there are lots of "good" companies out there. But what seperates an "excellent" company is how they deal with you and what they do when a problem arises.
I was listened to, I was supported and kept informed throughout the journey. It started off with issues but finished sweet.
Would I recommend Motorpoint Swansea? You betcha.
Will I be a returning customer?
My first stop in 4 or 5 years time when I need to buy a new car, on account of yearly mileage will be Motorpoint Swansea.
Thanks guys.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Motorpoint - Swansea
Hi Adam, thank you so much for your detailed feedback, and while there were issues along your journey we are so glad to hear that we could resolve these with you. We would of course be thrilled to welcome you back when you are ready to change the car.
Nathan Dawkes very professional
Nathan Dawkes was very helpful
informative and courteous throughout my experience with your company.
28. februar 2026
Besvarelse fra Motorpoint - Swansea
We appreciate you taking the time to leave us feedback. We're happy to hear that our representative was helpful, informative and courteous.
Thank you
Motorpoint
Besvarelse fra Motorpoint - Swansea
We appreciate you taking the time to leave us feedback. We are so pleased to hear that our sales personnel were brilliant and the process was easy.
Thank you
Motorpoint
The young lad who dealt with my vehicle…
The young lad who dealt with my vehicle was polite, friendly and helpful. My vehicle had been washed on the outside but had not been touched on the inside. It was quite dusty and dirty and I have had it valeted myself. Also had to chase up paperwork.
3. marts 2026
Besvarelse fra Motorpoint - Swansea
We appreciate your feedback and are glad our employee was helpful. We're sorry the interior wasn't cleaned to your satisfaction and for the paperwork delay. We'll address these issues to improve our service.
Thank you
Motorpoint
No Pressure!!
Went to have a look and get some ideas, but found a car that I love!
I loved the no pressure sales approach as I was left to look around. When I found the car I spoke with Joe, who again (no pressure) handed me the keys to go and have a closer look. After the test drive Joe sorted everything out and I collected the car Saturday.
Joe was fantastic!
22. februar 2026
Besvarelse fra Motorpoint - Swansea
We're happy you found a car you love! We're glad you appreciated our no-pressure approach and that everything was sorted smoothly. Thank you for sharing your positive experience.
Thank you
Motorpoint
Very relaxing place
Very relaxing place, sales man was really good and patient with me and explained everything.
2. marts 2026
Besvarelse fra Motorpoint - Swansea
We appreciate your kind words! We're so glad the sales team was patient and explained everything well, making it a relaxing experience.
Thank you
Motorpoint
Novice buyer
Novice buyer so a bit nervous but sales persons were neither pushy or hard selling. Questions were answered and I was treated with respect, cautiously and with humour.
27. februar 2026
Besvarelse fra Motorpoint - Swansea
We're glad you felt comfortable during your first purchase experience. It's important to us that our customers feel respected and supported. Thanks for your feedback!
Thank you
Motorpoint
Besvarelse fra Motorpoint - Swansea
Thank you for taking the time to leave your feedback and we are slow glad you found our process smooth.
Motorpoint Great Cars
Friendly Not Pushy Sales People Give You Time To Have A Good Look Round
Very Helpful Explaining And Answering Questions I Asked
Would Recommend Motorpoint To Friends And Family
23. februar 2026
Besvarelse fra Motorpoint - Swansea
We appreciate your recommendation and are happy to hear you felt supported by our team. We're glad you had the space to explore and that we could answer your questions!
Thank you
Motorpoint
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.