Motorpoint - Chingford Anmeldelser 

Gorkam at the chingford branch is always so helpful and efficient. He’s helped do my last 3 cars and everytime he makes it as easy as it can be. Thanks again to him and the motorpoint team who were helpful chipping in on their parts. Decent range of cars, and got me a good price on the one I wanted.

I never leave bad reviews but this place really inconvenienced me and wasted my time. I bought my car in for a valuation I mentioned at the appointment that one of my services was done late and hasn’t been updated on my service history but it’s in the process they said it was fine. On the day I declined the offer they gave me but I was told the price would remain the same if I changed my mind within 2 weeks, I came back literally 2 days later they booked me in for 6 I had to leave work to get there early but then when I got there they told me I had to leave the car over night as it’s too late to do the process now well then why would you give me an appointment for 6?? Anyway I left my car with them the next day they called me and said they’re knocking off about £1000 from the valuation because my service that was late counts as a missed service?? Even though I already mentioned everything when I first came in and was told it was fine. The lady that called me was passive aggressive and seemed like I was inconveniencing her by asking questions or trying to negotiate I once again had to leave work to go get my car back they completely wasted my time

Great price, all very professional, easy to arrange pick up etc

Very attentive staff, everything went smoothly, drove away in new car a happy customer.

friendly staff who never put any pressure on our viewing experience and were always happy to give us more access to vehicles to compare.
thank you Nic and the team at Motorpoint.

Very good efficient service

Sale was well exicuted

They are very helpful

Easy transaction with Zeynap. Thank you Motorpoint. Great service.

Zeynep was very friendly and polite, great customer service.

I was given a wrong cable to charge my car. Requested to replace but no response. After sale service not great.

Very helpful

Simple procedure. Pleasant surroundings. Raj provided a good service that clear and straightforward.

Very relaxed friendly atmosphere, great selection of vehicles. Buying process and collection was easy. Aaron at Chingford branch was extremely helpful.

Very simple, helpful and great service. Staff were great, Maddie was very professional with the handover. Very clean and well presented car.

Excellent service

I found the whole process straight forward, from finding a car on the website to picking it up the next day.
I was very happy with the price I got for my part exchange car.
Maddie at Chingford was excellent, helpful and patient. There was a problem with the service history of the car I purchased, but Maddie sorted this out for me.
This is the second time I have used Motorpoint and can recommend them.

Staff are welcoming, premises are clean attractive. Fair range of cars good no pressure system of leaving you with the car to look at your leisure. Good customer parking.

I purchased a Nissan Leaf from Motorpoint in late 2025. Within three months the battery failed completely. I have now been without my car for 76 days and the repair is still not complete despite a written promise earlier this month it would be returned within 7-10 days — a promise that has been broken.
During this time I have had to often chase the repair myself, as Motorpoint told me they were also unable to contact the garage carrying out the work. A courtesy car was offered only after I raised a formal complaint, nearly two months after the breakdown.

I have raised a formal complaint with the Motor Ombudsman. Motorpoint has declined to engage with my compensation claim.
I would caution anyone buying a used vehicle from Motorpoint to ensure they understand their rights under the Consumer Rights Act 2015 before purchasing.

Good customer service only one thing the car should at least given a new car mat at least. It’s a lot of money spending to purchase a car the least you can get is a Mat.