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Motorpoint - Castleford Anmeldelser 

847
TrustScore 4.5 ud af 5

4,6

Whistler Drive, Glasshoughton, WF10 5HX Castleford, West Yorkshire, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Being welcomed as we entered the site. We looked around at the huge selection of cars and felt extremely comfortable and relaxed (no pushy salespeople hovering and following us around). Once we had s... Se mere

Bedømt til 5 ud af 5 stjerner

Experience of buying the car from Motor point was smooth and professional. Marcin dealt with us brilliantly and kept us informed of everything and everything we had to do. Great service. Thank you... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

From start to finish Niall was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Very happy with the company until we went to service our car. Motorpoint had sold us 2 years extended warranty for £699. However, when we went to get its first mot and service we were told that it had... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Bilforhandler
  2. Brugtvognsforhandler

Skrevet af virksomheden

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Skrevet af virksomheden

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Kontaktoplysninger

  • Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, Storbritannien

  • 01977 712881
Promotion box for Motorpoint - Castleford

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Fremragende

TrustScore 4.5 ud af 5

847 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(847)

6.128 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Very helpful staff answered all my…

Very helpful staff answered all my questions with clear answers and were very patient this is the 2nd car I've bought from here and if I need another in the future this is the first place I would visit Jo

1. maj 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi Derek,

Thank you for taking the time to share your feedback! We're thrilled to hear that our team were helpful, patient, and provided clear answers.

Thank you again for your business, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 4 ud af 5 stjerner

Staff good car selection good just need…

Staff good car selection good just need a little bit more

6. maj 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi Dave,

Thank you for taking the time to leave us a review. I'm glad to hear that you had a positive experience with our team and would appreciate it if you are able to update your review with more information on how we can improve moving forwards.

Thank you for your purchase, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 5 ud af 5 stjerner

Easy simple straightforward

Easy simple straightforward

1. maj 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Good Morning,

Thank you for taking the time to leave us a 5* review! I'm glad to see that you had a positive experience with our Castleford team and would be happy to pass your feedback on to everyone involved.

Thank you again for your purchase, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 5 ud af 5 stjerner

So easy and straight forward

So easy and straightforward from beginning to end nothing was too much trouble thanks to Abs and Charlotte excellent handover everything explained to the letter highly recommend and thanks again to all the team

5. maj 2026
Uopfordret anmeldelse
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi Simon,

Thank you for taking the time to leave us such lovely feedback. I'm thrilled to hear that you had a hassle free car buying experience with us and that both Charlotte and Abs were able to make the process enjoyable for you.

Thank you again for your business, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 5 ud af 5 stjerner

Very smooth , easy and pleasent experience

Very smooth, easy and pleasent experience from initial enquiry to sale. Very friendly and professional, no pushy salesman just helpful and knowledgeable. I would highly recommend this garage to anyone. .

3. maj 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi Ellie,

Thank you for taking the time to leave us such lovely feedback! I'm thrilled to hear that you had such a pleasant store experience and that our helpful team were able to make your purchase as smooth and possible.

Thank you again for your business, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 4 ud af 5 stjerner

Ease of buying

Ease of buying
Helpful friendly staff
Had the exact car we required.

26. april 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi Martin,

Thank you for taking the time to leave us your feedback. I'm glad to hear that we were able to make your car buying experience so easy!

If there is anything further we can do in order to improve please do not hesitate to contact me directly. Thank you again for your business, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 5 ud af 5 stjerner

Motorpoint Castleford Review

On visiting Motorpoint Castleford I was greeted by Michal Rybak who helped me locate the vehicle I was interested in purchasing. From the start of the process to the final purchase of the vehicle Michal could not have been more patient and helpful in dealing with my enquiries. At no time did he pressurise me into making a hasty decision which is very unusual in this industry.
I am extremely pleased with my purchase and thanks to Michal have no regrets using Motorpoint.

28. april 2026
Uopfordret anmeldelse
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi Kenneth,

Thank you for taking the time to leave us a 5* review. I'm thrilled to hear that you had such a positive experience with Michal and that he was able to look after you so well.

Thank you again for your purchase, we hope to see you back in store in the future.

Kind Regards,
Kayley Ainsworth
Customer Service Manage

Bedømt til 5 ud af 5 stjerner

Abs was a first class salesman who took…

Abs was a first class salesman who took great care of us to ensure we picked the correct vehicle.

30. april 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Good Afternoon,

Thank you for taking the time to leave us a review! I'm thrilled to hear that you had a first class experience with Abs and will be sure to pass your comments on to him.

Thank you again for your business, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 5 ud af 5 stjerner

Excellent service

Great staff excellent service

30. april 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi Richard,

Thank you for taking the time to leave us a 5* review! I'm glad to see that you had a positive experience in store and that our team were able to look after you so well.

Thank you again for your purchase, we hope to see you again soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 5 ud af 5 stjerner

The salesman was superb

The salesman was superb, not st all pushy and made the whole process very easy

22. april 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi Gary,

Thank you for taking the time to leave us your feedback. I'm glad to hear that our sales team were able to make your car buying experience hassle free and will be sure to pass your comments on to everyone involved.

Thank you again for your purchase, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 5 ud af 5 stjerner

Amazing Service and Great Pricing

I had an amazing experience while shopping for my car. I looked online and fell in love with the car and then when i saw it in person i just fell in love even more. The service from the staff was amazing Matt was my sales person and he helped me with everything that i needed and was super helpful, the pricing for the car was amazing and especially with the amount of miles it has on it, and Matt helped me with all the financing and helped with bringing the price down to a number which was reasonable for me. Thank you all so much for giving an amazing experience and Matt was amazing.

21. april 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi Zoe,

Thank you for taking the time to leave us such fantastic feedback! I'm thrilled to hear that you had such a positive car buying experience with Matt and will be sure to pass your lovely comments on to him.

Thank you for your business, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 5 ud af 5 stjerner

There is no hard sell at Motorpoint

There is no hard sell at Motorpoint, it is easy to view vehicles on your own but advice is always given if you ask one of their sales team.
Having used Motorpoint before I knew what to expect and Kareem our salesperson was very helpful, overall a first class service.

26. april 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi Neville,

Thank you for taking the time to leave us your feedback. I'm glad to hear that you found Kareem helpful and will be sure to pass your lovely comments on to him.

Thank you again for your purchase, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 5 ud af 5 stjerner

Good service.

Your staff are the face and backbone of the company.
Josh Abell was the person we dealt with at Castleford, a trainee salesman.
His demeanor and communication style fitted us very well!
He will be an asset to your team.
The vehicle was the second one we viewed and bought. A great price and service.
An enjoyable experience.

26. april 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi David,

Thank you so much for taking the time to leave us your lovely feedback! I'm thrilled to hear that you had such a positive experience with our trainee sales executive, Josh, and will be sure to pass your comments on.

Thank you for your purchase, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 1 ud af 5 stjerner

Wanted to sell my car got it valued on…

Wanted to sell my car got it valued on line ,drove 30 miles to a timed appointment ,kept me awaiting 45 mins .
Their used car buyer asked to see all my documentation this was correct then hi checked my car and told me it had a mileage discrepancy and couldn’t continue ,which I questioned as the car had only had one mot with correct mileage shown.I asked how I could correct this ,he misled me and told me to ring dvla . I went outside and rang hpi services who informed a search had been done that day with a lower mileage entered than the mileage on the current mot , I gave the correct mileage and hoi corrected its report ,went back in and told thier buyer that I had corrected the mileage and the car showed correctly now ,he looked totally surprised and used every excuse not continue ,then said I would have to rebook for another day ,and get car revalued shock huge price drop . Just the usual unacceptable underside of the motor trade , went straight to we buy any car who bought it at the agreeded price ,avoid at all costs unless you just want a ride out

14. april 2026
Uopfordret anmeldelse
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi Simon,

Thank you for taking the time to leave us your feedback in regards to your recent 'Sell your car' appointment. I'm very disappointed to hear of the concerns you have raised and would like to take this opportunity to re-assure you that this will of course be investigated internally.

Unfortunately we would be unable to process any purchases showing NMR issues, though I'm glad to hear that this has since been resolved. I have also been unable to identify any reductions on your valuation during your second appointment, however i would be happy to discuss your feedback further should you wish to provide us with any additional feedback?

We hope to see you back in store moving forwards.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 5 ud af 5 stjerner

Good customer service

Good customer service, decent part exchange, good quality cars for sale and good post sales service. Not many car supermarkets or garages offer this but Castleford Motorpoint did.

20. april 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi Lynne,

Thank you for taking the time to leave us such lovely feedback. I'm glad to hear that you had a positive experience with us and hope to see you back in store again soon.

Thank you again for your business!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 5 ud af 5 stjerner

Very professional and very helpful

Very professional and very helpful

20. april 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi Stephen,

Thank you for taking the time to leave us your feedback. I'm glad to hear that you enjoyed your time on site and found our lovely team to be helpful!

Thank you again for your purchase, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 5 ud af 5 stjerner

It was so easy and good from start to…

It was so easy and good from start to finish

18. april 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi William,

Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a positive experience with us and hope to see you back in store again soon.

Thank you again for your purchase!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 5 ud af 5 stjerner

Great experience

Did not know which vehicle I wanted, I had a list and tried quite a few cars and the staff were very helpful, pleasant and not pushy. The price of the care was fair. I would recommend buying a car from Motorpoint.

15. april 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Good Afternoon,

Thank you for taking the time to leave us your feedback! I'm glad to hear that we were able to make your car buying experience as easy as possible.

Thank you again for your business, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 5 ud af 5 stjerner

I would recommend Motorpoint to anyone…

I would recommend Motorpoint to anyone wanting to buy a car. The staff are friendly and helpful. They allow time for you to explore different vehicles and are not at all pushy.

20. april 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi Colin,

Thank you for taking the time to leave us such lovely feedback! I'm glad to hear that you had a great experience in store and will be sure to pass your comments on to our team.

Thank you again for your purchase, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Bedømt til 5 ud af 5 stjerner

Excellent service from start to finish

Excellent service from start to finish, no problems as of yet and am sure anything would be sorted straight away, can’t fault, very helpful

21. april 2026
Motorpoint - Castleford-logo

Besvarelse fra Motorpoint - Castleford

Hi Nigel,

Thank you for taking the time to leave us such lovely feedback! I'm glad to hear that you received 'excellent' service from our team and would be happy to pass your comments on to everyone involved.

Thank you again for your purchase, we hope to see you back in store soon!

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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