Moshulu Anmeldelser 

312
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

In the past 2 months I have purchased 3 pairs of shoes as the quality and fit perfect - I only wear leather shoes. Their service amazing and very well priced -will definitely purchase from Moshulu aga... Se mere

Bedømt til 5 ud af 5 stjerner

Paid what is now an annual pilgrimage to the Moshulu Dartmouth store - to purchase a holiday treat (usually a pair of new sandals, or a bag). The staff are so friendly and helpful, I really look for... Se mere

Bedømt til 2 ud af 5 stjerner

Low quality slippers at a very high price. Bought a pair of men's Dishley slippers price including delivery £73.95p. The marketing states 'Fluffy sheepskin wool linings for extra cosy feet'. That woul... Se mere

Bedømt til 5 ud af 5 stjerner

I visited Market Harbour branch today on the advice from a shopper at Rushden lakes. I bought two pairs of sandals and was bowled over from the amazing service of Charlotte and Lesley. I tried on lo... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

312 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 16 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(312)

34 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 2 ud af 5 stjerner

Wait forever for a refund

Sandals were fine but too big - returned. Then it takes nearly a month to get the refund. It takes 10 days for them to actually start the refund procedure

8. juli 2024
Uopfordret anmeldelse
Moshulu-logo

Besvarelse fra Moshulu

Thank you for your review. We are sorry to hear of your disappointment in the time it has taken to receive your refund. Once we have received the goods into our warehouse they will be quality checked and an exchange processed, or refund made to the original card used to purchase within 14 days. If you are still waiting for your refund or you would like to discuss this further, please do get in touch with our Customer Care Team. You can catch them directly by phone on 01404 510440 (selecting option 2 for support) or at customer.services@moshulu.co.uk.

Bedømt til 5 ud af 5 stjerner

Excellent!

Excellent choice of bright, colourful shoes & great reductions in the sale. I bought Ivey sandals in the cobalt blue - beautiful colour & so comfortable! Definitely a brand new favourite - I love them 😍 Very quickly sent out & great tracking information. The option of free returns is also great for ordering a couple of sizes to get the right fit, these, however, we're absolutely true to size. Fabulous!

4. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Not happy so far have waited ten days…

Not happy so far have waited ten days for a refund on slippers.Moshulu received slippers back on the on the 8th July 10 days ago. Other companies refund within 48 hours. Think they are hanging on to my money as long as possible.Really bad service will not be buying slippers from them again. Very difficult

17. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

postage scam

offered a voucher for a replacement of poor quality and faulty wellies. did not get the postage refunded so in effect I paid out £4 and got nothing. I wanted a refund not your continued service, why would I?

1. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Lovely Slippers

Slippers exactly as described, lovely colour, very soft and comfortable, worth paying extra, would recommend and would buy again. Have had other Moshulu slippers that lasted a few years with alot of wear expect these will too. Good delivery service

10. juni 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

I bought my sandals last summer and…

I bought my sandals last summer and this year I worn them about 3 times and they are starting to falling apart. I was excepting better quality for the money I have paid. They lasted for only one season! This is not acceptable!

12. maj 2024
Uopfordret anmeldelse
Moshulu-logo

Besvarelse fra Moshulu

Thank you for your feedback. Naturally, we are disappointed to hear that your sandals have failed to deliver the smile we promise and we'd love to help put this right. The best way to do this is to get in touch with our customer care team either by phone on 01404 510440, selecting option 2 for support, or by emailing us on customer.services@moshulu.co.uk - We look forward to hearing from you.

Bedømt til 1 ud af 5 stjerner

Avoid at all costs

I’ve bought Moshulu trainers from Debenhams. The size wasn’t right for me, so returned trainers with their provided tracked 48 hours returns label with Royal Mail. The parcel has been stuck in Exeter mail sorting centre since 11th April. Contacted Moshulu - no response received. Not sure what to do next. Most likely will have to ask Barclays to intervene.

11. april 2024
Uopfordret anmeldelse
Moshulu-logo

Besvarelse fra Moshulu

Thanks for your feedback Sandra, we are sorry to hear that the tracking has not been updated to advise you of your returns safe arrival. I appreciate that not knowing the whereabouts of your parcel can be concerning. I can see that our Customer Care team have been in touch to reply to your enquiry and advise you of the next steps. If you require any further assistance, please do get in touch with them on 01404 510440 (selecting option 2 for support) or via customer.services@moshulu.co.uk

Bedømt til 5 ud af 5 stjerner

Best boots!

It was easy to order my boots online. They came quicker than I had expected and the colour green was exactly as pictured. The fur lining makes them very cosy- useful for the changeable weather.

1. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Customer Service appalling

Customer Service appalling. I need to return 4 items which I think is over 5kg. Have sent 2 emails and phoned without success. First and last time I will be using this company.

29. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I'm very happy with the service and the…

I'm very happy with the service and the product itself. I bought my dream shoes: teal, leather, mid-heel in size 8! (It was a real struggle to find anything like that even on Oxford Street). I bought them online and there was no problem with exchange on bigger size (7 to 8). Also, during the process shoes were discounted and Moshulu paid back the difference :)
I am very grateful and happy :)

16. marts 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good product and service

I was thrilled with my 'Wasabi' sandals in indigo which arrived today. Great fit and lovely cushioning underfoot. First time I have ordered from Moshulu, but easy to order online and delivered in timescale. Would definitely use again

16. marts 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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