Initial problem ordering so I left the site but they sent me an email checking if there was a problem I explained what had happened and they came straight back with a solution Very prompt delivery... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Delivery of our logs, kindle & firelighters were on time. One box of firelighters was damaged & open. Could have been box or courier company putting heavy goods on top. Messaged Mortimer Fuels after m... Se mere
I have purchased logs several times from Mortimer's Fuels and they have always been delivered very promptly, usually next day. Delivery is included in the price. The logs arrive in bags, which are pa... Se mere
Problems with the delievery of logs.But all sorted now. Good company to order from very helpful and quick to put problems that wasnt really their fault corrected.
Virksomhedsoplysninger
Skrevet af virksomheden
At Mortimers Fuels, we are your premier source for top-quality kiln-dried logs, kindling, and fire starters. Our wide range of products includes everything you need for efficient and enjoyable fires, from small carry packs to convenient 60L bags. With a commitment to excellence, we provide the highest quality firewood to keep your home warm and cozy. Explore our selection and experience the convenience of reliable and efficient heating solutions with Mortimers Fuels.
Kontaktoplysninger
26 Centurion Way, PR25 4GU, Leyland, Storbritannien
- 07399583705
- harry@mortimersfuels.co.uk
- mortimersfuels.co.uk
4,8
Fremragende
156 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Brilliant
Excellent delivery service also the logs are the best I have ever burnt will be buying more in the future
24. december 2025
Uopfordret anmeldelse
Besvarelse fra Mortimers Fuels
Thank you so much Sandra! Thank's for taking the time to leave a review, it truly helps us out!
Besvarelse fra Mortimers Fuels
Thanks again, Neil — really appreciate you leaving another review. Glad everything’s stayed reliable and the delivery speed is still hitting the mark. Any time you need anything, just give us a ring or drop us an email.
Order delivered very quick quality of…
Order delivered very quick quality of wood excellent.
Will definitely order again. Thank you.
4. december 2025
Besvarelse fra Mortimers Fuels
Thanks, Roger — really glad the delivery was quick and the wood’s been up to the mark. Appreciate you taking the time to leave a review, and we’ll be here when you need more.
Delivered so quickly and I purchased…
Delivered so quickly and I purchased the oak bags. Really good quality wood burned for ages nice and dry too. Will definitely be ordering more.
4. december 2025
Besvarelse fra Mortimers Fuels
Thanks, Diane — great to hear the oak’s been burning well for you and that the delivery was quick. Really appreciate you taking the time to leave a review, and we’ll be ready for you when you need more.
I would have given you five
I would have given you five, but have had to borrow an axe to cut several over large pieces
3. december 2025
Besvarelse fra Mortimers Fuels
Thanks for the feedback, Simon — appreciate you pointing it out. We do get people saying some logs are too big and others say they’re too small, so we try to keep a decent mix in each bag and avoid any real “monster” pieces going out. Sounds like you caught a batch with a few oversized ones, so sorry about that. Being a natural product it does happen now and again, but we’ll keep an eye on it. Thanks for the honest review.
Besvarelse fra Mortimers Fuels
Thanks, Linda — really glad to hear the logs are burning well for you. Appreciate you mentioning the ordering and delivery too. Thanks for the five stars.
Prompt, friendly delivery
Friendliest delivery of great quality logs within 6 hours of placing my order. Wow, old fashioned customer service at its very best. Have used this firm before and will do again. Great outfit 🔥
1. december 2025
Besvarelse fra Mortimers Fuels
Thanks, Anthony — that’s really appreciated. Glad we could get the logs over to you that quickly and that the delivery experience hit the mark. We try to keep that old-fashioned, look-after-people approach, so it’s great to hear it comes across. Always happy to help, and thanks for coming back to us.
Delivery very prompt and quality of…
Delivery very prompt and quality of wood was excellent, we will definitely use them again.
1. december 2025
Besvarelse fra Mortimers Fuels
Thanks, Stephen — great to hear the delivery was quick and the wood’s been spot on for you. Appreciate the trust, and we’ll be ready for you next time.
Product great and delivery quick
Product great and delivery quick. Responsive when I raised an email query
1. december 2025
Besvarelse fra Mortimers Fuels
Thanks, David — really appreciate you saying that. Glad the product and delivery were on point, and it’s good to hear the email side felt responsive too. We put a lot into our customer service, so it’s nice when that shows through. Thanks for taking the time to leave a review.
Great service and good quality logs
Great service and good quality logs. The delivery via DPD was also quick unlike some companies that take weeks and weeks!
1. december 2025
Besvarelse fra Mortimers Fuels
Thanks, Michael — appreciate you pointing that out. Glad the logs hit the mark and DPD got them to you without the usual waiting around. Good to have you with us.
All good& courier very helpful & nice…
All good& courier very helpful & nice nature.
28. november 2025
Besvarelse fra Mortimers Fuels
Thanks, Judith — great to hear everything went smoothly and the courier looked after you. Appreciate you taking the time to leave a review.
Excellent service
Excellent service. The logs arrived very quickly and are great quality. Would highly recommend this company for anyone needing logs 😊
21. november 2025
Besvarelse fra Mortimers Fuels
Thanks, Amanda — really glad to hear the logs arrived quickly and you’re happy with the quality. Appreciate you recommending us, that means a lot.
Great service & Quality product.
Great service & Quality product.
I ordered wood & kindle late on Saturday evening and received the order the following day Sunday morning.
23. november 2025
Besvarelse fra Mortimers Fuels
Thanks for this — glad we could get everything to you that quickly. Always good when the local runs line up that well. Appreciate you taking the time to leave a review.
The product arrived swiftly and…
The product arrived swiftly and exceeded expectations.
20. november 2025
Uopfordret anmeldelse
Besvarelse fra Mortimers Fuels
We couldn’t match this review to an order on our system, but we’ll take your word for it. Glad to hear everything arrived quickly and the product landed as expected. Thanks for leaving the review.
Besvarelse fra Mortimers Fuels
Glad to hear it — always good when they’re burning the way they should. Appreciate you leaving a review.
Rapid delivery of product that burns…
Rapid delivery of product that burns really well.
12. november 2025
Besvarelse fra Mortimers Fuels
Thanks for this — great to hear the delivery was quick and the logs are burning well. Appreciate you choosing us.
So pleased to have found Mortimers…
I'm so pleased to have found Mortimers Fuels, great price, easy ordering, and quick delivery. They've taken all the pain out of sourcing logs and have become my new go-to.
10. november 2025
Besvarelse fra Mortimers Fuels
Thanks for the review — really glad you’ve been finding everything smooth and hassle-free. That’s exactly what we aim for. Appreciate you choosing us and happy to be your go-to.
Not used them yet
22. oktober 2025
My 2nd order in the past few weeks
My 2nd order in the past few weeks. Very good service and kept up to date by text/email. Items arrived within 2 days of order.
27. oktober 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.