products are pretty good except the brow setter they need to make it less gel and sticky like balance out the consistently. honestly the shipping price isn’t worth it once bit it can take anywhere fro... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I hardly give bad reviews, but you guys made the worst decision in losing out in your highlighter colours! Extra and Lit were my two favourite shades and now you’ve lost me as a customer. I used to br... Se mere
Lots has gone wrong with my order from when I did not even receive a confirmation email. I have been chasing Morphe for two weeks and all they offer me is a £25 gift voucher. When I did receive my p... Se mere
Worst online shopping experience ever. Purchased on 24/05/2021 and paid 15euro shipping fee and still not received anything... parcel tracking no update since 09/06/2021. Customer service refused to r... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Morphe Cosmetics specializing in makeup brushes, brush sets, eye shadow palettes, and more! Create . Glam . Inspire
Kontaktoplysninger
West Magnolia Boulevard 3424, 91505, Burbank, USA
- morphe.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Surprisingly fast shipping during COVID! (Shipping to London)
Reading the other reviews I was concerned that my package was going to be really late.
I ordered two pallets and they actually came within the same week of ordering them!
They do mention that it could take up to 14 working days (extra 10 working days on to of the 4 working day delivery). Very surprised by the outcome.
I haven't tried the make-up yet so I will review that once I have used them.
Overall really good experience ordering online.
Very impressed!
Recently received an order of a palette and eyeshadow base and I’m very impressed. The actual products themselves are great but it was easy to navigate my way around the site and the package came on time, even in the midst of a pandemic!
Great quality.
I put an order in, it did take a while to deliver as the dreaded Hermes were the courier.
Parcel arrived battered, damp with a hole in it. Reported to to Morphe and they replace the missing brush.
Eyeshadow sets are beauty and have amazing staying power even without the use of a primer.
never had issue
never had an with products or delivery ordered 3 JACLYN HILL pallets some brushes for my daughters for christmas they arrived fast and are of the quality i expected. I like the brands on offer and they do some really good deals.
Grosse arnaque
Dommage que l'on ne peux pas mettre 0 étoile car j'ai commandé, ils m'ont retiré l'argent..et ensuite plus rien pas de mail de confirmation et quand je veux me connecter pour vois le suivi .... c'est noté email inconnu...par contre pour le mail de pub mon mail n'est pas inconnue...je déconseille ce site une grosse arnaque...l'argent est encaissé et plus rien.....
Lipstick came broken.
Lipstick came broken.. They asked me to pay for the return of a faulty item!!!
The item was around £40 would have cost £10 to return!! Had to give a broken product to family for xmas...
Will never use Morphe again and my partner LOVES using them aswell.... We're stubern and will swap brands now..
All for the price of the postage... Greedy company
Order did not arrive
Order did not arrive. No responsive customer service and no refund.
Great products and fair price
Great products and fair price! My favorites are the liquid lipsticks, lipglosses and the original Jaclyn Hill pallete. I use it every day!!
Shitshow of a company
Cancelled my orders because of a screw up on their end 100% dissatisfied. Will be taking further
Morphe purchase made in April
Brought a brush set and sponge set from morphe at the end of April when the products were on offer email from Hermes saying on the 12th May 2020 had received my parcel the next day said parcel delayed will be on the move in the next 24 hours three weeks later still the same. Contacted morphe spoke to a very nice lady called namih she advised me the parcel had been lost in transit offered me a refund or to reorder I reordered the brush set and sponge set they covered the £5.00 1-2 day delivery and arrived straight away very happy thank you
Do you realise what is happening on your EU site?
Does morphe.com realise what is happening to their EU site? Absolutely disappointing. I am reposting my review here, and I do hope someone gets back to me.I did accept the 20-day possible delay, but it's been a month already!
I placed a 101 euro order on 12/4/2020 (EU412524), which was supposedly shipped on 1/5 (who works on 1/5?) but nowhere to be found. That one has got some things meant as a gift to my daughter, and that is the reason I haven't cancelled it yet. Then, as they announced more offers,and naive as I am, on 8/5 I placed another order (EU462237).
Of course, noone responds to emails.
I have paid 160 euros and still waiting.
I wonder if they even exist, or if it is a big scam.
Thank God Paypal does exist. If this goes on, I will ask for a full refund.I am just so sorry my daughter will be disappointed... It's just no good treating people like that.
Update: Just because I do not want people to be mislead. I did get everything (by almost June).Morphe also apologised, giving me a discount for a next order due to my trouble, which was nice. I am changing my rating to two stars - nice gesture, but still...
Morphe Brushes Stink!!
A few years ago I bought a eyeshadow brush. It came frayed. Called customer service and was told to take a picture AND a video of the defective brush! The lady was very rude. I don’t understand why as I was nice to her. Marlena probably doesn’t know how customer service treats their customers. I sent the pic & video and they so graciously sent another brush. Basically she called me a liar because who has to send a picture and video? Never had to do this to return a product.
Non molto consigliato
HO ACQUISTATO SU MORPHE IL 18 APRILE, ORDINE ARRIVATO DOPO 1 MESE E 1 GIORNO, NON RISPONDONO ALLE EMAIL..
Morphe!!
Morphe is one of the most trustworthy makeup brands out there! They hold many influencer products such as the James Charles X Morphe palette and Jeffree Star Cosmetics! They have such a wide variety of products that can suit every kind of person. Whether you are just a beginner and looking for the basics or you are a makeup pro who loves colorful looks, Morphe is the store for everyone! Their in-store customer service is AMAZING as well! They greet you at the entrance and you can ask them about anything. I would recommend Morphe to everyone I know and continuously purchase makeup from Morphe :)
Thank you!
I got in contact with customer support about my lost package! Niamh E of your customer support team was super helpful! THank you so much! She fixed the issue in under a minute!
Great customer service
Great customer service, my order arrived damaged and they refunded it for me, the response was a little delayed but overall a good experience
appalling customer service
appalling customer service. Morphe are trying to say a parcel had been dispatched and delivered when the courier has sent me prof the parcel had not even been dispatched to them. having to now claim the money back through my bank as they don't even bother to answer back. to get this service from a company so big is disgusting. i wont be using them again.
the worst part is my children were expecting the items for Christmas. Bah Humbug Morphe
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