The staff were friendly, helpful, and prompt in their service. I bought a personalised bracelet as a wedding gift for my husband, as wearing a wedding ring wasn’t an option for him. Over time, the br... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Fabulous from start to finish! Kept me informed on every step letting me know they’d received ashes safely and when they were making the ring. It’s beautiful I’ll treasure it and knowing my darling do... Se mere
Virksomheden har svaret
Lovely quality story Bead with rhodium plate and engraving.. delivery and making item was quick just a nice piece
Virksomheden har svaret
I wanted a medic alert necklace which was modern and didn’t look really out of place with my corporate wear, or if I needed to dress up in the evening. Something that stood out for the design,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
At Morgan and French, we create beautiful, individual and meaningful pieces of personalised jewellery, crafted with love and care by our team of passionate designers and silversmiths from our Bedfordshire studio. We’re fiercely proud of our British heritage and we’re utterly dedicated to creating each piece from scratch to ensure every item of personalised jewellery is as unique as the person we’re creating it for.
Morgan & French - Company News
Skrevet af virksomheden
Kontaktoplysninger
The Old Fire Station, SG18 0JS, Biggleswade, Storbritannien
- 01767 348 188
- hello@morganandfrench.com
- morganandfrench.com
4,9
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Size is perfect.
4. august 2026
Besvarelse fra Morgan & French
Dear David,
Thank you for letting us know! Getting the size just right is so important, so it's great to hear it fits perfectly. We hope you enjoy wearing it.
Kind regards,
Cheryl
the website is very easy and intuitive…
the website is very easy and intuitive to use.
the product was just as described and looked exactly like the website picture.
4. august 2026
Besvarelse fra Morgan & French
Dear Caroline,
Thank you for your kind feedback! We work hard to make ordering simple, so it's lovely to know the website felt intuitive and that your piece matched the pictures exactly. We hope it brings you lots of joy.
Kind regards,
Cheryl
Beautiful products
Great customer service. Beautiful products. At least 4 times ordered bracelets. Always fantastic
4. august 2026
Besvarelse fra Morgan & French
Dear Patricia,
Thank you for coming back to us time and again! Four bracelets on is quite the collection, and we're thrilled each one has lived up to the last. Your continued support means the world to our small team.
Kind regards,
Cheryl
We found what we were after and both…
We found what we were after and both had to be fabricated. We were kept informed as to the process and when they were ready for collection
1. august 2026
Besvarelse fra Morgan & French
Dear Dave,
Thank you for your review! We're glad we could make both pieces for you and keep you informed at every stage until they were ready to collect. It was a pleasure to help.
Kind regards,
Cheryl
Besvarelse fra Morgan & French
Dear Viki,
Thank you, Viki, it's always lovely to hear from you! We're so pleased your latest order was every bit as good as the last. Your ongoing support truly makes our day.
Kind regards,
Cheryl
Fabulous customer service
A minor mistake with a fast amendment and turnaround time. Brilliant!
28. juli 2026
Besvarelse fra Morgan & French
Dear Michelle,
Thank you for your understanding and your kind words! We're glad we could correct things swiftly and get your piece back to you in good time. We hope you're delighted with the finished result.
Kind regards,
Cheryl
Fantastic!
The whole experience from start to finish was excellent - from my first enquiry by email, to visiting the shop in Stamford and meeting Katie, to the item arriving and all communication in the interim with both Katie and Helen. The customer service and attention to detail was exemplary and I cannot recommend them enough.
The secret chamber ashes ring I purchased is stunning. I am absolutely delighted with it and it is worth every penny. Knowing that it has been handmade with care makes it even more special.
Thank you so much. Your jewellery is beautiful and I will be back to add to my collection as I loved many of your other designs (outside of the memorial pieces) too.
Just a lovely company, with fabulous staff and beautiful, quality, inventory. 10 out of 10!!!
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra Morgan & French
Dear Sara,
Thank you for such a heartfelt and generous review! Katie and Helen were thrilled to read it, and we're so pleased your visit to our Stamford shop and everything that followed felt so well cared for. Knowing your secret chamber ashes ring is exactly what you hoped for means a great deal to us, and we'd love to welcome you back when you're ready to add to your collection.
Kind regards,
Cheryl
Bought a navy bracelet
Bought a navy bracelet from Morgan and French.
Good price and quick delivery. Very pleased with design and fits perfectly.
23. juli 2026
Ashes bracelet
I got my open cuff ashes bracelet today, absolutely love it, would highly recommend Morgan and French, great customer service, I will definitely use them again
28. juli 2026
Uopfordret anmeldelse
Brilliant necklace
The service and experience was really good and the final Necklace with custom charms is fantastic.
22. juli 2026
Very helpful when I asked a queston
Very helpful when I asked a queston, sent me links to order right thing
22. juli 2026
I was informed every step of the way
7. juli 2026
Excellent service and beautiful jewellery
Swift service, beautifully packaged, and the bracelet is just gorgeous.
14. juli 2026
Besvarelse fra Morgan & French
Dear Jude,
Thank you for taking the time to leave such a lovely review! We put a lot of care into how each piece is wrapped, so it's brilliant to know the packaging made an impression alongside the bracelet itself. Enjoy wearing it!
Kind regards,
Cheryl
Besvarelse fra Morgan & French
Dear Tina,
Thanks so much for taking a moment to leave us your thoughts. Getting a bracelet to you quickly and beautifully presented is exactly what we hope for, so it's a real joy hearing it all came together. We'd love to help you find something special again in future.
Kind regards,
Cheryl
Great advice to find a solution for my…
Great advice to find a solution for my requirement. Friendly staff and a quick delivery of my item.
Good communcation throughout the process from sales to delivery.
17. juli 2026
Besvarelse fra Morgan & French
Thank you for taking the time to share this! I'm really glad we could find the right solution for what you needed, and that everything ran smoothly from your first enquiry through to delivery landing on your doorstep. Do let us know if we can help again.
Kind regards,
Cheryl
Besvarelse fra Morgan & French
Dear Stephanie,
Thanks so much for your kind words. It's lovely to know our jewellery and service both hit the mark for you. We hope to see you again before long.
Kind regards,
Cheryl
It can be difficult to order specialty…
It can be difficult to order specialty items online, and I usually keep my expectations low, however as soon as I ripped open the box I was blown away by the quality and care that went into my order. I will now find any excuse to order more- thank you!
15. juli 2026
Besvarelse fra Morgan & French
Dear Reagen,
This really made our day, thank you! We put a lot of care into every piece that leaves us, so hearing that it exceeded what you'd hoped for when you opened the box is the best feedback we could ask for. We'll happily give you an excuse to order again anytime!
Kind regards,
Cheryl
Besvarelse fra Morgan & French
Dear Jennifer,
Thank you for the kind feedback! I'm so pleased the bracelet arrived looking just as you'd imagined, and that the quality of the finish came through. Enjoy it!
Kind regards,
Cheryl
Besvarelse fra Morgan & French
Dear Nick,
Thank you for these lovely comments. Our team genuinely care about looking after everyone who comes to us, so knowing they made a difference for you means a lot. We're grateful you chose us.
Kind regards,
Cheryl
Beautiful product & Great Service
Beautiful product (leather bracelet with two story beads) made for a gift for a 16-year-old boy. He loves it. Easy to order and super quick delivery. Highly recommend Morgan and French.
30. juni 2026
Besvarelse fra Morgan & French
Dear Amanda,
Thank you for this! Leather bracelets with story beads are such a lovely gift for a young man, and hearing that he loves it is exactly what we hope for. Thanks for recommending us, it's much appreciated.
Kind regards,
Cheryl
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